First Choice Emergency Room

Really fast and helpful care on Christmas day. Hopefully no more trips to the ER but I would choose them again and again!

I came here because of a car accident. The staff took care of me pretty well. I was shaken up and they calm me down. The ER doc prescribed pain meds for my neck and back and anti-​inflammatory pills. I had no wait at all. It was basically in and out. Thank you for taking great care of me.

Quick service And kind. What Er gives you a goodie bag. ?? Thank u for your help !!

I cut my finger at home while slicing watermelon. It became obvious after 20 minutes or so that I was not going to be able to stop the bleeding myself. I came to the facility after 10 PM. I was admitted immediately and seen by the nurse and doctor right away. Nurse Laura and Dr. Galatzan were great and my husband and I really enjoyed our conversations with them even under the circumstances. They minimized the pain as much as possible and gave me 3 stitches. This was a couple months ago and you can’t even tell that I had a cut.

The team here took SUCH good care of me when I came in for some very bad stomach issues! The nurse was so nice, and made me feel at ease despite all my pain, discomfort and HUGE fear of needles :)
Very clean facility, knowledge and friendly staff, and little to no wait time for me. In fact, I wasn’t even done filling out my paperwork when they called me back.
They also sent me a card in the mail and the doctor called me a few days later to check up on me.
Thank you for taking such good care of me!

I had to come in to the ER in the middle of the night for some extreme stomach issues. They got me in right away — with no wait. However, the actual care I received was sub-​par to what would have been given in an actual ER.
They gave me fluids and meds, but did not do any imaging, which I thought was necessary. The Dr. did advise me to see a GI Dr. but since it takes several weeks to get in with a GI, I wish he would have done the imaging then.
The front desk staff was helpful and efficient.
Next time, I will go to a regular ER so that I can make sure I get thorough treatment.

Our 15 month old daughter had an accident in the bathtub, and her eyelid was cut open. I was freaking out obviously and didn’t know what to do. We went over to FCER and the check in was pretty brief esp since we had our insurance card with us. Dr Sheffield examined her eye and knew what to do right away. He explained what he saw, what the options are and what they will do to treat it. This is exactly what people want — to be well informed, to be calmed, and to know that everything is going to be okay. She got two stitches and he told us what to do and how to do it to keep her steady during the procedure. He warned us that there would be some blood. The nurse, Laura?, was amazing! She’s a mom herself and could tell that this was my first trip to the ER as a mom. She was there helping ME calm down while everyone was taking care of my daughter. Meanwhile Dr Sheffield was giving us positive reinforcement during the procedure and letting us know we were doing what we were supposed to be doing. They were all so nice, but Laura, Dr Sheffield and the two ladies at the front desk were all especially so friendly. They also all tolerated my off-​key singing of the itsybitsy spider on repeat for 30 minutes. If that doesn’t warrant 5 stars, I don’t know what does.

Went there for extreme abdominal cramps, all they did was do a urine sample and gave me a prescription for medicine and sent me on my way. My bill was 1,450. I wasn’t even there for 30 minutes. Total crooks.

My overall experience at First Choice Emergency Room was absolutely great. I was seen immediately by their medical personnel, all who were very friendly, yet professional. I was seen by the emergency physician, treated and out of there in no time. Being a nurse myself, I appreciate the outstanding care that I received.

I came here after doing an online check in at CareNow and not hearing from them for over 2 hours. I did the online check in at First Choice and they called me right back to confirm my insurance and tell me to come in. Once I got there, I barely started filling out my paperwork before they called me back which was amazing. Everyone was friendly and courteous. I saw the nurse, then the doctor and got an X-​ray and my prescriptions all in under an hour. I was very pleased with the speed of service but more importantly, how nice everyone was. I hope not to be sick again anytime soon but if I am, I know I will definitely return here.

This facility is very clean, and the staff is helpful and friendly. My name was called before my bottom could even touch the chair to fill out paperwork. There was virtually no waiting time. It is also extremely helpful that they are open ²⁴⁄₇. I had an issue at 5 am one morning that required immediate attention, so I was thankful it was nearby and open.
With that said, I would highly recommend that you only go here if you meet the following criteria:
1) It is an actual emergency that requires immediate attention. Colds, flus, «not feeling well» (unless you sincerely believe that your not feeling well could be life-​threatening), etc are NOT emergencies. Go to your regular doctor for those, or find a CareNow-​type clinic if it’s after normal business hours.
2) You have health insurance. This IS an ER… and with that comes ER price tags. Know your insurance policy so you won’t be shocked by the bill that comes in the mail a month later. Even with good insurance, you might pay a lot if you haven’t met your deductible.

STAY AWAY FROM THESE CROOKS!
took my son there on Christmas day as he was feeling bad. They took a throat culture, gave him a shot of penicillin and two Motrin. just the «facility charge» was $ 1029… They claim to have given him an IV but they lied. The boy was 8 years old, they were not going to get 2 needles in him that day! They gave him a Popsicle for hydration. We got charged $ 456 for a freaking Popsicle! The total bill was $ 1679 for 45 minutes…
These guys need to be out of business!!!
PLEASE DON’T USE THEM FOR ANYTHING!

As someone who works in the customer service industry I have to say, I enter into most situations with pretty low expectations. First Choice absolutely exceeded anything I could have ever imagined & went beyond that! The facilities and equipment were spotless, every single staff member was so caring and showed genuine concern. They really helped get me taken care of right away which was such a relief in a very scary situation. I’d most definitely refer all friends & family to First Choice.

I had some debilitating back pain and needed to go to an ER. I didn’t want to go to an actual hospital because I knew the wait would be long. I figured I’d go to an urgent care that I always drive past. Turns out it was an ER without the feel or wait of a hospital! It was the early hours of the morning and they were so attentive and the service was fast. The office staff, nurses, and even the doctor were all so kind and very understanding. It’s nice to see that bc at most places there is always someone that is unapproachable. Not the case here at all! I was in and out in probably an hour. The staff was so attentive to my needs… they even sent me a card later in the week with the actual signatures of everyone that took care of me! If I ever need to go back this will be the place for me!!!

The fastest walk-​in I have had. Only down side is that it IS emergency room price. I was in and out within 20 mins. My primary doctor wasn’t available at last minute so I went here instead. I guess you get what you pay for. Last minute quick service comes at a price.

This location was amazing! Laura the RN was the sweetest nurse! She made sure I was comfortable and helped me forget my pain. I highly recommend this place! There was no wait either!

I had an auto accident and wanted to be sure that everything checked out okay. I was able to make my appointment online. And once I got there the front desk clerk was very professional and I was able to get done with my paperwork rather quickly. The facility was very clean and well maintained. It didn’t take me long to get through seeing a nurse and the doctor. All in all I would say it was a positive experience.
Location is super convenient. Plenty of parking.
Highly recommended.

I’m so glad to have a place like this in the neighborhood, the staff was great and straight forward they made comfortable and I didn’t have to wait 20yrs to see a nurse or doctor. This was honestly the best ER experience ever!
Thank u Dr. Galatzan I really appreciate u.

I like that this free-​standing ER is open 24 hours and located close to home. One hopes they never need an ER but it sure helps if you can get there fast.
Our first question before treatment anywhere «Are you an IN-​NETWORK provider with my insurance?» Turns out this place was. Score!
The staff triaged the patient quickly like most places, then we were placed into an exam room. The doctor followed shortly after to discuss treatment. His visit was pretty quick. The majority of our wait time was spent waiting for lab results and getting IV medication. It was much faster than a busy hospital ER. Our visit was not for a level 4 trauma or anything so I can’t comment on something like that. The fact the they weren’t packed full like most ERs was a plus because everyone knows they see you in order of severity. A regular hospital ER would’ve taken hours but we were in and out in less than 1.5 hours.

Our daughter Natalia had accident while playing soccer.
She fell on her left shoulder and it didn’t look as bad as it turned out to be. She broke her left clavicle!
We took her to First Choice Emergency Room and we didn’t really have to wait to get assistance. They were great, courteous and very professional.
My daughter felt at ease immediately, which was not a small thing, considering the pain she was going through.
We had X Rays done and she got pain medicine too, even got a Goodie Bag.
Actually there were two bags, since our daughter wanted to take one for her twin sister!
In general, First Choice ER is a great place if you really, really need to be at an ER.