Ed Enriquez – State Farm Insurance Agent

Have been insured with State Farm for many years now. As someone who rents, I have moved about 4 times over the last several years. I always call prior to my move to update my address and policy info, as I always keep renters insurance. For some reason, my address NEVER seems to get updated in the system. I typically have to call the office a few months after my move because I havent received updated insurance cards, and they always still have my old address on file. This wouldnt bother me so much if it were just car insurance, but I presume that my renters insurance policy needs to reflect the address that I am actually residing in. I recently received a «Have You Moved?» postcard from State Farm that listed an address from 2 apartments ago (a 4 year old address). Everyone that I have spoken with in this office has been polite, and while I have never had to file a claim myself, I do sometimes have to deal with insurance companies in my work and have found State Farm to be one of the best ones to deal with.
That being said, I have called several times over the last couple days to get a quote on homeowners insurance, and every time I was told that the hold time would be greater than 10 minutes.