Duke’s Hair Studio

I’ve been going to Patti since 2005 and I wouldn’t trust anyone else with my hair other than her. She is an amazing person with such positivity. She will give you exactly want you want and more! Trust me if you book with her you’ll def love her and her work

Two years later, I am updating my review to still deem this establishment fabulous! The space is still as upscale and chic as I remember. Coffee bar, mimosas on the weekends and swanky décor throughout. This time I’ve been working with the sweet owner, Patti Duke, for all of my hair needs. I contacted her recently for my bridal consultation. During our friendly chit chat, I asked her if she had local celebrity clients. Her response «All my clients are celebrities!» That’s the type of treatment you get here.
She washed and trimmed my natural hair and added in long layered extensions. I was particularly impressed with her layering skills and ability to make my sew-​in look and feel so natural and effortless, as I am someone who doesn’t typically go for super long extensions. Because my traditional Ethiopian wedding ceremony extends over a 3 day duration, Patti was able to come up THREE versatile hairstyles for my sew-​in during one consultation. Years later, I’ve returned to this salon still experiencing consistently great customer service. This place is pricey, but it is undoubtedly the best, most professional African-​American hair salon in I’ve experience metroplex.
On a final note– if you wear your hair natural, you can still come here. A lot of salons only do one or other well, but Duke’s does both. Patti is well-​versed in natural hair and can deep condition, hydrate, color, cut or blowout your natural hair.

I read Unilocal reviews and decided to give Duke’s a try. I’ve been in the North Texas area for almost 6 years and haven’t found a consistent hair stylist yet. So when I saw Patty’s reviews I was excited and thought I’d found someone but unfortunately I’m still on my quest. Patty is very sweet! Like most people on here say she is sugar sweet. She makes you feel at home and comfortable. She’s very professional and her studio is gorgeous! I wanted to take all her mirrors. The only bad thing I would say about my experience is the wait. When I first got there I noticed three people seated so I was like oh crap. Patty apologized and explained that the water was shut off in the area all day the day before and therefore she was running a little behind. She seated me in the lovely waiting area where there are plenty of magazines and a t.v. I waited there for about 2 and a half hours before she brought me to the front where she was finishing up a customer. She braided me and then it was my time to wait… again… while she finished styling someone else which didn’t take to long but when you make an appointment and advise you have to be out by a certain time…(side eye). Anyway, she was really fast with her styling she installed my hair and curled it in about an hour and a half which was nice. So I got there at 10, my appt was at 10 and I left right at 2:45. If you’re not on a time crunch she would be great but if you have to be somewhere I would suggest trying somewhere else. Her installs are tight, very tight, I had a slight headache when I left but beauty knows no pain soooo. All in all if not for the distance Im very far North and she’s deep down in South Dallas I would go there again but I would make sure my time is flexible!

Scheduling an appointment:
After seeing so many positive reviews (which I now think are fake), I decided to give Duke’s Hair Salon a chance. I gave Patti a call, where she simple answered with a «Hello». She never said, «Duke’s Hair Salon how can I help you,» and for a minute I thought I had the wrong number. We scheduled and appointment for the following weekend.
Visiting the Facility:
Unfortunately, I was running late and called ahead to let her know. I am a patient person and I don’t mind waiting as long as the experience and hair style is done nicely. Patti (the owner) greeted me at the door. The facility has limited parking and I was concerned I was parked in a bad spot. She mentioned I could park anywhere. I am not from the area so I didn’t quite understand what she meant as there was a small driveway in front of the facility that could only fit two cars. Apparently, you can park next door at another business, which personally, I don’t think is appropriate.
Service of Patti (owner and stylist):
I came in for a relaxer and style. Patti failed to consult me on my hair, but instead had another stylist relax my hair. The other stylist also didn’t take the time to consult me on my hair. I was under the impression that if Patti was going to do my hair she was going to manage the entire process (relaxer and styling), but she had another stylist named Africa perform the process. Additionally, please be warned that she up charges her prices. As a client, I shouldn’t have to ask or guess if a roller set would be an additional to my relaxer. If we agree on a price, then that should be the price. If the price has to change, then that should communicated to the customer so I can decide if that is what I would want to do. Again, this could all have been adverted if Patti took the time to step away from her station for a moment, greet, guide, and consult me on my hair and the overall process. It’s sad how two minutes could make a HUGE difference.
Overall:
Overall, Patti attempted to charge me 130 dollars for a relaxer and roller set. I will not be returning and I would like to warn those who do visit the salon that customer service is lacking. Patti please hire a receptionist, and learn to communicate. I felt nickel-​and-​dimed and when I went to explain my grievance she took it personally. She told me my hair took two packs of Affirm relaxer (which is normal for my hair), and for that reason she has to charge more. This conversation happened after the relaxer occurred. Please note this all could have resolved with one statement during the relaxer process — «Ma’am, unfortunately, we weren’t able to finish your relaxer with one item, we would need to use additional relaxer for your hair. It will cost a couple of dollars more, is that ok?»
The conversation ended with her telling me she didn’t want me come back to her salon (being asked to not return to a salon has NEVER happened to me). I am fine with not returning because I didn’t want to come back after being treated so poorly, but her reason for not wanting me to come back is because she didn’t like my «vibe.» I am happy to NEVER return as I can spend my money somewhere else that provides great services. I just feel sorry for the other stylist.
Last Note:
Dear Patti, I hope you learn to receive feedback. On another note, ladies if a stylist can’t take feedback/​listen during a process where you are allowing them to manipulate your beautiful hair… that is not a good stylist.

i’m not exactly sure who I was just speaking to that was on the phone at this location, but I called to make an appointment and the next thing I know is someone forcefully asking me «what’s the date?» And then she proceeds to say «give me the date!» I just immediately told her that she was rude and I hung up the phone.

I first have to start off and say that Patti is very polite, nice, respectful, welcoming. A great owner of a beautiful salon. My experience however wasnt the best. I dont typically take the time to write reviews but in this case I feel i must.
I setup an appointment with Patti to come in for a consultation. She was so prompt and courteous. I looked forward to my consultation and meeting her. I arrived at my appointed time and we chatted while she did a client’s hair. I thought the fact that i had an appt for a consultation i’d at least have an undivided 10minutes or so but not the case. No big deal. So we chatted about what I wanted. I was blonde and wanted something different to bring out my skin color. (caramel complected) She took a look at my hair and told me that she liked the blonde & that she would just do multi-​dimension blonde low lights to bring out my skin. Sounded great!!! So i came back the following Saturday excited for this new color. It was the day before my birthday and this was my gift to myself, something new with my hair.
I get there and Patti is with a client. Understandable, its Saturday at an awesome salon and booming with clients. She tells me that Tiara will be assisting her and will get me started. I was told she was an excellent colorist and i was in good hands. No problem! Tiara’s hair is gorgeous and i trust Patti, She seemed straight forward and honest so i was ok. I had a ton of new growth of my natural color (dark brown) that needed to be lifted first. So Tiara bleaches the new growth but also puts dye on the already colored hair at the same time. So, after im sitting under the dryer for 20 – 30 minutes Tiara comes back to wash it out and she later begins to comb my naturally textured bleached blonde hair. I’m no hair expert but one thing i do know is that you comb from the ends to the roots and i would think with bleached hair you’d be extra careful. Not the case. My hair was yanked/​pulled/​combed etc
So of course as she comb yanks my hair its breaking off so she stops. Patti comes to check to make sure everything is okay and they’re asking eachother what the next steps should be. Its obvious tiara was unsure and uninterested at this point. So they put me under the dryer for about 45 minutes and as im sitting there i begin to run my fingers through my hair. It felt sooooooo dry. Dryer than i’ve ever felt ever. Mind you, i’ve had blonde hair for a while, i kept it conditioned/​moisturized, rarely colored my roots (2 – 3 times a year) and i come to a salon and my hair feels like it is going to break off as soon as a comb or brush touches it. So i go to the restroom to take a look at my hair. I cannot believe that i’m even more blonde than when i came. no highlights, no low lights, no multi dimension anything. they basically bleached my roots and bleached the rest just a shade lighter. I’m not someone who complains. I can roll with whatever but i just couldnt get over what my hair looked like, i didnt want it to go any further so i asked Patti if i could speak with her. I was willing to pay for the services that were provided up until that point but i was ready to put my scarf on and leave. I honestly just wanted some color and a trim, i had no idea i would walk out with super blonde dry hair and looking like a clown. Patti tried to be accommodating but it seemed as if she was trying to put the blame on me, She asked me what i wanted and said there was a miscommunication. I dont understand how that was a miscommunication because she actually gave me the suggestion of what she was going to do to my hair and i agreed. (none of what she said was done). Secondly, she said that my hair was overprocessed and they didnt want to do anything else to it because its weak. If that were the case, why would you have even started bleaching already overprocessed/​damaged hair? Like I mentioned previously, i made sure to take care of my hair so i know that was not the case.
She really seemed so I at least wanted to give it another chance. Plus my hair was so blonde i looked like a clown at that point. I felt at that point it couldnt get any worse. I asked if she could at least darken my roots. She told me she’d have to check and see what colors she had available to use to fix my hair because they were only prepared for what i’d come in for. (i never got what i came in for, so whatever it was they should’ve had plenty left) but i just wanted to be done and out so i never said anything else just rolled with it. she puts a semi permanent color on my roots. In the end, what she threw together was pretty. It wasnt what i came for but it was presentable. The only complaint about the trim was that she cut the front of my hair specifically for the style she styled my hair in. So i can’t do anything else with my now non existent bangs. Hours and hours later I paid $ 210 and got nothing i came for.

Ok, so I’ve now been going to Patti for more than a year which speaks volumes. Patti does my natural hair and introduced me to extensions; both she does like the pro that she is.
I don’t have a lot to write on this updated review but I will say that I have become a loyal customer. It is very hard to find a good stylist when you move to a new city but if you move to Dallas, this is the only
Place to go. People from Dallas know how good Patti is. I get asked all the time about my hair and as soon as I say «Dukes hair studio» they already know that Patti is my stylist.

Deborah Gooden” was my first time at duke studio yesterday. Thank you, Ashunte. I really like my hair cut style. And I will be back. I got 31 hits on my Facebook page so far :-)

This studio is wonderful! I just moved to Dallas from NY and I was in desperate need to find a hairdresser. When I first got in town, I tried a stylist who didn’t do a good job with my weave and I was so disappointed… I am so glad that I found Patti, she is simply the best! It is hard to work behind another stylists work, (especially if it is a bad job) but Patti made a miracle happen the day I arrived in her salon. She is very knowledgable about working with my natural hair and weave.. . I tell you when I left the salon my hair was flawless, curls for days.
Patti is very sweet, and personable, she made my experience in the salon nice. I did not have any waits, she was in time and got me out in a timely manner. I definitely will be back to Patti very soon!!!

Love this salon! Great location; chic, modern décor, very clean and organized, and everyone there is so cool…
I go to Tiara Rogers; she specializes in natural smoothing (she really gets natural hair straight!) & coloring & cuts. She can do it all though :-)
Tiara is prompt and manages her time very well. She will certainly educate you on hair maintenance and can replicate any style you show her, of course as along as the style compliments you. She will not have you looking crazy lol
I definitely recommend Tiara; search for her on StyleSeat.
The other stylists are great too. It is THE place to get extensions installed and they have a fantastic make-​up artist on board. Oh and they sell hair extensions at the salon. It’s obvious that everyone there loves what they do.

I moved to Dallas from Los Angeles and thought I was doomed to have to commute back to LA to get my hair looking the way I wanted to after a horrible color job at another local Dallas salon. I asked for light brown and turned out a cartoony bright red, which is one of the toughest colors to correct. A friend of mine referred me to Patti at Dukes Hair Studio and with only a few hours’ notice she squeezed me in the day I needed to catch a plane to Paris, in an attempt to fix this nightmare of a dye job. I was weary because in my past I’ve normally gone to white salons to get my hair colored and cut then to black salons to get it treated and weaved because of past experiences with the unfortunate lack of modern training techniques in black salons. Its taboo and a bit harsh but it’s a reality that several of my girlfriends and I share.
When I showed up to my appointment at 6 AM looking like a Dr. Miracle commercial Miss Patti Duke greeted me in a Givenchy T-​shirt and harem pants and I knew that I was home!!! Patti Fixed my color, far beyond my expectations, trimmed me up and sent me on my way to catch my flight to Paris looking like a million bucks. I was beyond impressed with her skill and her ability to analyze my personal style without me having to say a word. Patti just GOT IT. I’ve now been going to Patti exclusively for about a year and could sit in her chair blindfolded and trust that she will work her magic every time. Since then I’ve moved back to LA and Look forward to my trips back to Dallas to be at her chair once again!
Patti is the perfect blend of style, skill and professionalism and has created a team at duke’s hair studio that mirrors her vision perfectly. This salon is quite the little gem that I couldn’t recommend more.

EVERY time I leave this salon I GET MY LIFE! Will Ross is hands down one of the BEST stylist in the DFW. He is knowledgeable, friendly, stylish and very up to date on the latest trends.
The salon is very clean and modern. Everyone is very friendly and professional, especially the owner Pattie. She was upbeat and friendly as soon as i walked in the door.
I have yet to have a negative experience and I always leave feeling like a million bucks!

Patty, at Duke’s Hair Studio, is amazing. Not only does she have amazing people skills, but she is a professional. She respects your schedule, has great products and makes you look amazing. I have natural hair and it is rather thick. When she is finished, it is shiney and full of body. I always get tons of compliments when I leave the salon. I highly recommend Duke’s Hair Studio. Everyone who works at Duke’s is good and professional. Give them a try — you will not be disappointed.

The best color and extension install I’ve received in Dallas.
Patti is awesome! She custom colored and installed my virgin hair and the finished product was amazing. I dropped my hair off with Patti a few days prior to my appointment to get it colored. I showed her a picture and she was able to duplicate the color look I was going for immaculately. During my install, I appreciated the fact that Patti was very informative about hair care and extension care tips. It showed me that she cares alot about keeping your natural hair healthy.
You will NOT have to spend the whole day at this salon. My appointment was at 1p and we started ON TIME and I was out in couple hours. I am beyond satisfied with the quality of her work and her professionalism. I will definitely come back to her chair.

With my recent move to Dallas, I have been in search of a fabulous stylist who could do an amazing installation. A hair weave installation that is! Boy, was I in luck to find out my old college friend had just started at one of Dallas’s hottest salons. I wasted no time booking my appointment with Will Ross for an early Saturday morning appointment. Now, when most of us make a Saturday hair appointment you usually plan on being there all day. Not at Dukes! I find myself wanting Will to go slower so that I can stay at the salon longer because of the positive energy in the salon.
The owner Patti is an amazing business woman and stylist. The entire staff is talented and very friendly. The prices are reasonable for the quality of work you are receiving. Like my stylist Will says, «You get what you pay for». At Dukes it’s not just about how your weave looks, but they also take care of your natural hair. Will has helped me to grow my natural hair out tremendously. If you’re new to city and looking for a cool, hip salon to visit… Try Dukes Hair Studio!