Dental Associates of North Dallas

I’ve been a patient of Dr. Shaw’s for 7 years and I definitely recommend him to family and friends.
Dr. Shaw has a friendly, professional bedside manner. When I have needed cavities filled, he’s done great work and been considerate of my comfort.
He has an excellent staff. Hygienists are thorough and pleasant during routine cleanings. Front office staff are helpful and patient during scheduling and check-​in/​out. I have found it very helpful that staff are able to help estimate expected costs of procedures when working with a particular insurance company.
The office itself is modern and clean. The massage pads, headphones, and TV screens are nice perks. I never have a problem finding a place to park. Staff runs a tight ship. Ive never had to wait more than 5 minutes after my scheduled appt. time to be taken back from the waiting room. When my appt. is between meetings and I have to get back to work at a certain time, they are able to take that into consideration and wrap up my appt. efficiently.
Dr. Shaw and the hygienists are also great with kids. They do a «happy visit» for 3 year-​olds just so kids can get acclimated to the experience. They do such a great job my 5 year-​old looks forward to his check-​ups.

This place is terrible. The lady that cleaned my teeth talked nonstop about how she was quitting. The dentist came in and told me I had two week spots that needed to be filled even though I am 30 and never had a cavity, He gave me the impression that he were after more insurance money. I decided to get a second opinion. A month after my visit I got a bill that showed my teeth cleaning was $ 365.00 and my insurance only covered $ 300.00. Dallas is a big city. I do not recommend Dental Associates of North Dallas.

While the staff is very friendly and nice, I really can’t recommend this practice for several reasons:
1) The staff require you to confirm appointments the day before your appointments. I can understand that they are trying to avoid people being late or miss their appointment, but I don’t always have phone access until after they close and it’s a pain to have to listen to their voice mail, then call them back to tell them that I do want the appointment that I already said I would go to. This alone would prevent me from going back to them.
2) I haven’t seen Dr. Sherrill, but I have seen Dr. Shaw. While he is a nice guy, he is very hands off in interacting with his patients in that he will only glance at your x-​rays, mention things to his assistant, who then tells you what the dentist recommended. I really dislike this style of communication, and Dr. Shaw recommended procedures that I really should have gotten a second opinion for since he never showed me any x-​rays or photographs proving that I needed the dental work. Then, while performing the dental work, the only things he show up for are the anesthesia, the drilling, and the fill or fitting. Everything else he hands off to an assistant to do, including the polishing of any fillings.
3) They’re pretty liberal with the painkillers here, and it took over 4 hours for the Novocaine to start wearing off for me. I can understand using enough anesthetic so the patient can’t feel the drill, but usually I feel completely normal 4 hours after having a filling done.
4) I had to go back because one of the fillings wasn’t polished/​adjusted properly and was causing a lot of pain with my bite. I really don’t appreciate taking an afternoon out to do this.
5) One of the fillings Dr. Shaw performed for me in has already started leaking (not six months later).

Crown in process… still loving the dentist and employees! Keep it up, gang. :D