Cvs Pharmacy

How disappointing CVS! I just moved to seven hills and figured that I would change my frequently used CVS pharmacy from the 24 hour CVS located on Charles Hardy to this new CVS within a mile of my new home. I’ve used the CVS on Charles Hardy for my family of five for over 7 years and have nothing negative to say. Despite being the busiest pharmacy ever, they staff correctly and are always super nice, efficient and helpful! That’s hard to say about pharmacies but they do it right!
However, despite having the same name, my experience could not have been more different. I pulled into the drive through and explained that I’m in the system over at the Charles Hardy CVS but since my recent move to Seven Hills they would be my new pharmacy and handed the tech a prescription.
She asked me to hold on and two minutes later came back and said they do not carry this medication (which I happen to know is not that uncommon and is extremely expensive as I’ve purchased it at the other CVS before) with arrogance that a pharmacy tech should not have or anyone who is employed and responsible for profits through sales!
I kindly (even after the attitude) asked if they could order it as I would be a regular customer for other medications for my family and the pharmacist actually had the nerve to say to me «our customers are not on that medication, so no». Now, I don’t know if its because I had painting clothes on since I’m in the middle of painting my new home and didn’t fit the customer type they normally have or she just didn’t like the medication, but here’s a note: don’t judge a person based on their appearance, it’s an off day and I’m painting, your red vest wasn’t too sharp an outfit either. Also, it’s not your job to prescribe medication, you are a pharmacy, it’s your job to count it out, bag it and collect my payment.
I hope based on this post all of my thousands of new neighbors boycott this corner CVS as they were extremely unprofessional, judgmental and downright discriminatory for absolutely NO REASON. Who are you to judge a person based on a medication a licensed and board certified doctor has prescribed me? I don’t think you went to school for 12 years and I don’t think your practicing medicine, your distributing it and are in charge of its sales.
The shame if it is, I was so excited to have a corner CVS where I probably spend $ 1000 a month and now not only will I take my $ 1000 a month to Walgreens or Publix but I will never step foot in this CVS again for as long as I live within a mile of it, all because of one bad hiring decision probably costing your company thousands of dollars a day because if i was treated like that over a 6 pill prescription, lord knows how many other customers your pharmacist is driving away right along with your profits.
I hope this review saves the next person the insulting trip that I made today and makes CVS think twice about who is employed at this store and serving your customers (or former customers)!
Walgreens and Publix are right next door, save yourself the bad experience of dealing with the CVS at Seven Hills!