CottonPaperie Letterpress

I have used Cotton Paperie Letterpress for several very different printing projects. After attempting to work with various people oversees,(the level of frustration increasing as clear communication seemed impossible even with visual directions), it felt like coming home when I contacted Cotton Paperie for my latest project. My experiences with Larissa and Chavvon have been nothing but unbelievably pleasant. Every person I talk with there is extremely helpful and they are prompt to respond to any question and/​or changes. In addition to their knowledge of the various printing processes, techniques and materials, they have a wonderful sense of design and layout when you reach the point of indecision among all of the wonderful options.

After 3 years of being together my husband and I got married this past April in Denmark due to visa issues (he is English and I am Texan). Afterwards, we decided we were going to have a proper wedding ceremony with our family and friends back in England this coming up August. Well, that gave me 3 months to plan the wedding and 3 months to get the invitations together and mail them out. I was a little bit nervous about the whole process but was excited to jump in and take the challenge.
One of my close friends recommended me to a couple of letterpress companies in Dallas but they did not seem to bother to call me back or respond to my emails. I was getting discouraged but I thought I would try my luck on Google. I Googled «best letterpress companies in Dallas» and CottonPaperie Letterpress came up. I called their number and a lady answered saying the person who was in charge of meeting with the clients was not available at the moment but if she got my number and email she would get back to me as soon as possible. I thought to myself that this was another lost cause and gave her my info. Literally 15 minutes later Larissa emailed me and we scheduled an appointment to meet.
When I first met Larissa she was the most perfect professional. She was nice, knowledgeable and so helpful with the whole process. Our friends custom made our invites and Larissa was so nice about me bringing my own custom design to the table. She was there for me through the whole process. I told her that I was on a time limited and I needed the invites by the middle of July at the least (all our guests knew of the wedding already). She told me that they would take around 2 weeks. Two weeks later I got them just as she promised. She even ordered my envelopes early so I could get them to my calligrapher.
The wedding invitations were perfection. All our guests were in love with the quality of the invitations. Even my mother who’s against modern looking wedding invitations were taking pictures of them and sending them to family members via text.
I also ordered my wedding programs from them. Instead of doing letterpress I decided to do thermography print on them because they were more cost effective. Larissa said these would take about 2 weeks as well. Almost two weeks later Larissa emailed me saying she contacted their thermography vendor to see when they would ship out the programs since the deadline was getting close. The vendors said that it would take another two weeks before my programs even get started. She emailed me and kindly told me this and offered me letterpress on my wedding programs so I would get them in time! Talk about customer service! They really went out of their way to make it right for me because of my tight schedule. I am so grateful for them and what they have done for me and my wedding is better because of them.
Chavvon and Larissa’s good work ethics, quality, and service really show through their products. They are amazing people with amazing products. You won’t be disappointed with their service. I recommend them over any letterpress company in Dallas. If it was not for them I would have not been able to have my invites letterpressed. Thank you CottonPaperie for making my wedding that much for special! You are THE BEST!

I am getting married in May. I always thought that people that made a big fuss about invitations were crazy. I did not want to spend a lot of money but I did want something that reflected us. We hesitantly reached out to cotton paperie but believed they would be well outside of our budget. But they weren’t Their pricing is incredibly reasonable and they create invitations that are works of art.
Larissa was our designer and she really worked with us and listened to us. We requested an invitation based off of a photograph of the flatiron building we have in our apartment. As a personal touch, we asked for ganesh to be hidden in our invitation. Larissa created an absolutely gorgeous design. The design was stunning.
We just received our invitations in the mail and I have to say that the end product was just fantastic and far exceeded all of our expectations. Thank you for everything! We could not be more pleased.

Phenomenal service, excellent quality. Couldn’t be happier with my business cards.

Fantastic. I am in love with my new letterpress business cards. The quality is top-​notch. You absolutely get what you pay for, and these cards are like little works of art. They are worth it. The entire process was handled through email, and it couldn’t have been easier. We did a few design edits until I chose the final version. Then a couple weeks later my cards arrived. I couldn’t be more excited about them. Thanks Cotton Paperie!

Great work. Customer service was excellent! It takes time, but worth every minute in the end. My client is thrilled with her new letterpress business cards. In a world where you can get 250 cards for $ 10 in a few days, it’s nice to have a card that stands out from everyone else’s. As a branding expert I must say, this is exactly what you want and while it’s many times more expensive to print letterpress business cards, the end impression is well worth the expense. You see branding actually is like brain surgery, (just on more brains all at once) or at the very least, it’s like buying a business suit for a major presentation… It’s definitely not a place you want to cut corners to save a few bucks. The prospects you want most, know quality and know the difference. A letterpress business card from CottonPaperie Letterpress is one of the few easy things you can do to stand out from everyone else!

I think the quality of their product is quite good, but their business practices and policies are horrendous. I paid ~$ 100 for rush service (5 business days) and overnight shipping because I needed the cards for a conference that I was traveling to in 6 days. I received the cards right on time as promised, but unfortunately they were the wrong cards. They had sent the wrong version to print. They were very clear on the phone and over email that they only send your final approved version to print, but somehow they mixed up the files and sent an early version that I never approved to print. I was forced to use the wrong cards that I received that I didn’t like because the conference was starting and it was too late to get them reprinted.
While this was incredibly frustrating, I understand that mistakes happen and emailed Chavvon and Larissa, expecting them to either refund my money entirely, or at least reprint the cards correctly and refund my rush fee and overnight shipping fee. They refused to do either, and directed me to some fine print that states that even in the event of THEIR MISTAKE, they don’t have to refund anything. The only option they offered me was to reprint the cards, but they wouldn’t even refund the rush or shipping charges that I incurred for no reason. Obviously, I would have never have been charged rush fees or overnight shipping fees, if I wasn’t in need of the correct cards in 6 days. They didn’t care.
I’m a small business owner and can not fathom making my clients incur such significant charges due to my own mistake. This is a horrendous way to do business. We all makes mistakes, but you have to take responsibility.

I am officially in love with Cotton Paperie. From the «Our Story» on their website, you can learn that Chavvon and Larissa are a husband and wife team who started in photography and have expanded their business into stationary. (I actually didn’t know that until now, and I just found a picture of Chavvon after being in communication with him for weeks – the power of the interwebs!)
To me, one of the best things about Chavvon were his timely responses to all my email questions. I am in San Antonio, and Chavvon is in Dallas. We never met. I followed the ordering instructions on the Cotton Paperie website, and what do you know, following instructions pays off! Cotton Paperie seriously makes ordering wedding stationary a breeze.
I am not sure what kind of bride you would classify me as – I am very picky, I know what I like, I want things to be beautiful, and I want a good deal (maybe that’s every bride?). When it came to my invitations, trust me, I did the leg work. I researched stationers online, on Etsy, and even compared to the prices of my wedding coordinator’s regular paper vendor in San Antonio, Cotton Paperie’s prices were competitive. I chose Cotton Paperie as my letterpress vendor based not only on their pricing but also on their ability to meet my deadline, the fact that even in the beginning bid stages Chavvon was in constant communication with me, and most importantly because of the beautiful work displayed on their website.
Bonus: Chavvon prioritized my invitations because of my pressing mail by date without a rush charge, and I was able to take advantage of a promotion they were running which upgraded my paper to a thicker stock. Look no further for your letterpress needs because you will find exquisite work, the best price, and great service with Cotton Paperie.

If you love the art of letterpress printing you must check out Cotton Paperie!
If you are an avid fan of this printing style, you know that it takes lots of $$$$$$$$$$$ to get great paper products.
Fortunately, Chavvon Smith of Cotton Paperie helped me out. I told him that I wanted styled custom business cards letterpressed and I needed only a few but my budget was tight. Breaking his own rules and policies, he arranged a really nice deal with me because I was a poor college student. He got me a great deal with good business cards which people love and I do as well.
You can’t really meet personally with him but I did all my business over the phone.
I recommend you call and see what quote he can give you.
Definitely a professional service that is worth your money.