Cobblestone Quality Shoe Repair

I flew into DFW for a funeral, and needed wing tips and another pair of dress shoes polished. The gentleman was courteous and willing to help at 8:30 in the morning. He offered to condition the shoes as well, and replaced the laces on one pair while I waited. During my wait, customers came in who the gentleman greeted warmly and by name.
I would recommend LA for a shine either in Dallas or at his Fort Worth location.

Great service. Quick turnaround for 2 pairs of shoes and a very reasonable price.

Do not use this location! The woman that has been running the Preston one for years has quit & things have gone downhill fast. I just picked up a Bottega Veneta bag that needed one of the straps sewn back on & it was sewn half an inch shorter than the other side. The young male cobbler unfortunately was standing at the counter & refused to fix it. He was downright nasty. It looks terrible. I have gone to this location for years, but not anymore. Their prices are hit or miss. When the work is shoddy and ruins your items it is time to find another cobbler.

Super fast, super friendly, super quality, and super good value for money! Oh, and did I mention they’re super? Seriously, needed a quick shoe fix and was lucky to be helped by Hector who was super professional and got the job done quickly and economically. Highly recommended.

Over priced, unprofessional and did not repair my shoes in the end. Definitely won’t be returning

Horrible customer service, over charged, damaged my boots, and would not recommend them to anyone. They polished boots after I instructed them not to clean or polish just put new sole on. The lady hung up on me then said it was my fault for hanging up and I told her ma’am I was talking when you hung up on me! The last wrote me a price for 69 but when I picked up boots they were 87 total? Wrong! Then when boots were sat on counter they sat crooked and not flat they said it was cause of how I walked BUT even then a boot with a new sole should sit flat and not crooked. The boot looked like it was a high heel shoe after they put new sole on. So I sent them back to be repaired and they were OK 2^nd time and they did refund me my 15 but I still will not send anyone to the company again.

I would recommend this place if you have no issues with getting your repaired items 90 days later.
The work itself isn’t bad; but they are slow as molasses. On top of that never trust the price they quote you. They quoted me $ 115 to bind my Louis Vuitton purse. Want to know what I ended up paying?
$ 165!!! The old lady is nice and all, but I won’t be returning.

I’m not very happy whatsoever with my experience here. I will not come back again. I dropped off my shoe 10÷24÷14 and pre-​paid for the repair as I normally do at places because I don’t want to worry about paying when I pick up. I received a call saying they could not fix my shoe accordingly because of the material. That’s fine, no problem there. They would do something else and charge me only $ 12 and credit the remainder back as I initially paid $ 19 or so. That’s fine. I go to pick up my shoe on 11÷18÷14 and it appeared as if they «attempted» to glue some of the fabric down… It was already coming up, I could’ve done this myself. I mentioned it and she said no charge… I told her I previously paid and she owed me the balance. She said I did not pay, there is no record. She treated me as if I was lying and eventually said she will look into it and call me back… I’m really disappointed with the service received. I will be taking my business down the street to another shoe repair next time around or just go back to my sweet spot in Richardson at the Shoemaker!