Brantley Cleaners

I have no idea who would give this place 5 stars. I brought my $ 450 dress here for a cleaning, along with 7 other items (one dress and 3 suits so we can count that as 2 pieces per suit).
1. It was $ 82.40 — and we used the 30% off Unilocal discount, so there’s that.
2. My dress was COMPLETELY ruined.
I’m super disappointed. Don’t take anything you care about here…

I’ve been coming to this cleaners lately to have my dresses altered. Normally, when I buy maxi dresses or long skirts, they are a little too long for me, so I have to have them shortened. When I bring my dresses and skirts here, there is a lady that fits me in quick timeframe, and I’m usually able to pick up my items 4 – 5 days later. The only thing is that each skirt/​dress starts out at about $ 25+, depending on the material and if there’s a lining in it. But, as long as the outcome is good, it’s worth paying for it.
I may start using them for my dry cleaning as well. We shall see!

Wow. $ 8/​pair of pants??? That’s insane. Thank goodness for the 30% off… but I definitely won’t be back.

Great service, they are awesome! You can tell a difference when you go here, would recommend to everyone!

Brantley Cleaners continues, from year to year, to be one of our family’s favorite service providers in the Addison area. We trust them, appreciate them, and love doing business with them, and will continue for many more years.

DO NOT GO HERE – OVER PRICED, NOT WORTH YOUR MONEY, DAMAGE TO CLOTHES AND BAD SERVICE.
I went to them because I needed a good dry cleaning place with reasonable prices and I came across them calling places around and getting prices. They offered 30% off of the total, so I used them. But when I went to pick up they charged me more than what they told me over the phone. After a little arguing they honored the price I was told over the phone but when I came home, I noticed damage to my boyfriend’s suit pant and his coat didn’t even smell or looked cleaned. I am definitely not going back there again and DO NOT RECOMMEND this place.

I love the service here. I have never been to a cleaners where service is top notch like Brantley Cleaners. I travel to Dallas quite often from Sugar Land. They remember each client by name and always have a smile on their face when I walk in. They clean the best when it comes to any cleaners. Way to go and will always have trust in Brantley Cleaners!

Having just moved to the area from out-​of-​state, I have been in a quest to find new service providers for everything I have done. Any of you who have moved long distances before know how taxing it can be. After reading several glowing reviews on here, I decided to try Brantley out. I’m very particular about my clothing and I invest in high quality things, so new service providers always worry me. All I can say is that I was very impressed — and that is a phrase I rarely utter. I needed same-​day service, not their standard, but they easily accommodated me. They also accurately prepared my order — some shirts which were boxed for ease when traveling and other hung. Everything was delicately prepared and detail in their work was evident. The staff was very friendly and, when asked, stated they’d hang my shirts on my own hangers (yes, I’m that guy will identical wooden hangers, in a closet organized by color.) In short, my already high expectations were met and exceeded, to my delight. I’ll be a regular… until my next relocation.

I traveled here for a conference. My hairspray exploded in my luggage and ten pieces of clothing were damaged severely because the colour from each garment transferred over. I was panicked and afraid I was about to lose my entire wardrobe. I brought everything to Brantley Cleaners and they did a fabulous job of repairing and restoring my mess. I got all my clothing back in pristine condition. They work miracles! They charged me half of what I expected to pay for such a big job and the woman at the front desk refused to accept a tip. They were very nice and extremely service oriented. I so appreciate them helping me out and saving some of my favourite pieces of clothing. thank you!

It’s so nice to have a cleaners that cares as much about your clothing as you do and great customer service.
I’m very impressed with the cleaning services. I’m no longer afraid to put my whites or expensive clothing in the cleaners.

A bit pricey but it’s worth it. The other cleaners in the area don’t do half the job that Brantley’s does. I come in with stained shirts and missing buttons and they fix everything for me. Not once have they ever lost my clothing or ruined anything. Never have they tried to charge me more than what was discussed in the beginning. And they always remember me when I come in. Who knew having your clothes dry cleaned could feel so great?

Excellent service and quality. I love my wee trips to dry cleaners because the owner makes you feel so special. Always remembers your name, always smiles and interested to hear about your day. I am really pleased to have found this place especially after my Hindu wedding, they were able to clean up our silk and highly detailed items perfectly, I had been so nervous about the risk of something happening to my wedding saree top yet it came out as good as new! They have a very loyal customer in me.

My favorite place to get my dry cleaning done! Their customer service is phenomenal. I go there all the way from Carrollton.

I drive from downtown to come here. They do awesome work! And wonderful customer service. Zeb is the best!

Very expensive! Probably 50% more expensive than every other cleaner — no wonder no one is ever there. I gave them 5 shirts to launder, and they told me when I came to pick them up that they dry cleaned one shirt because the buttons would have been destroyed in their washer. $ 7.50 to dry clean a shirt!
And one of the shirts that was laundered did have the buttons severely chipped. What are they putting in their washer, rocks?
I will never go back and I live around the corner.

They do not come better than this cleaner! We have been with them for over two years and have had almost zero issues… But when there has been something it is taken care of immediately with a smile! Zeb understands customer service. I would not consider going any place else… That’s saying a lot being we live 10 miles away.

My go-​to dry cleaning place. Ali and Zed are very nice, and they always remember your name. They have never lost anything, and everything is always clean. If you don’t like your skirt safety pinned to the hanger, make sure you tell them.

I have been a customer of Brantley Cleaners for more than 10 years. They do very good work. They have never lost anything… never!
They work hard, get things done on time, and do it with a smile.
Zed and Ali always remember me by name, and provide great customer service.
They see buttons on and do minor repairs that I didn’t even see needed to be done. They truly care… that is clearly evident.
If I move or change jobs, I’d go out of my way to use Brantley Cleaners.

Excellent service and impeccable dry cleaning. I wouldn’t trust my more important garments to anyone else.

This location is super convenient and run by very courteous [and always the same] management. The clothes are also cleaned on site. This is worth mentioning because many dry cleaners ship the clothes off to a central facility. This introduces opportunities to delay your cleaning and to lose or damage your clothes. I’ve read reviews that complain about the prices. Look folks… ask. Take the 20 additional seconds to inquire about the prices at any place you go before you buy. That said, I don’t find the prices at Brantley’s to be too high. It’s worth mentioning that all I get cleaned here are slacks, shirts with the occasional sport coat and winter jacket.