The management of this facility does not always have nurturing or compassionate relations towards its residents. They talk down to the older folk and are arbitrary and rude at best other times. There are some good people working there, but the management can be very nasty. I had to move my mother out in tears as she was losing all her friends after 3 years calling this place her home. I would not recommend putting your loved one in Autumn Leaves on Emeral Isle.
Carla S.
Classificação do local: 4 Allen, TX
This is a place we looked at before Dad became so ill that there wasn’t an option for him to live alone. I think some reviews may be confused with another Autumn Leaves. Dad stayed in the Rehab center(yes there are no phone but that was great for Dad not to be disturbed and concentrate on his exercise). Besides, I brought him a cell phone. Dad is living in the EC1 section 1. He gets his meals, meds, housekeeping and laundry done. He also gets a small kitchen(no stove but a microwave) and a small patio. All the nurses and other staff members are absolutely wonderful — to him and to me. Dad’s had 2 trips to the hospital since he’s been here and it is wonderful to know that the Autumn Leaves staff watches over him — they also confer with his dr. He says the food is ok but then he is used to going out 5 – 6 times a week. And he is a picky eater(and he isn’t hungry anymore and I don’t think food tastes the same to him). Barbeq’s is nearby so we visit there. This is a nice comfortable place for my dad.