Around The Clock Moving & Storage

If I could give a negative score I would. Mr. Cole came to our home, gave us a «total estimate for moving and storage» then charged us almost twice as much and required more trucks and an extra day with time charged for the men required. I have never heard of such poor or misleading service and quotes. Several items were lost. A piece of sculpture, part of a leather bound encyclopedia set, small hardware. The damage to our furniture was more than in four cross country moves by a national company combined. An expensive leather, hydraulic office chair was ruined: broken Meerschaum pipe. Multiple deep scratches on sectional wood furniture, broken photo frames, cracked artisanal pottery. Irreplaceable, hand made sculpture with several pieces knocked off. This was after I warned them that it was extremely delicate. It arrived at our new home wrapped in a moving blanket only. Our framed art and crystal did make it intact. We also had several items delivered that were not ours: a dirty bed box spring, large metal candle holders and some small knick knacks.
Our items were delivered on Sept 11, 2015 and it took us several days to unpack and find the damaged or not find the missing items. We have contacted Billy Cole by phone and he said he would be out to assess our complaints. He has not recontacted us or responded to emails. We have kept the items for him to see and have photographic evidence.
Pickup and delivery invoices are given to sign by the crew, without time to read. Contracts are on the back of the invoice. Crew says that Billy will deal with complaints, they only pick up and pack.
Be aware that estimates may include only pick up and packing, not delivery although this is not stated in email correspondence. After 4 military moves, and 3 cross country full household moves this company appears to be misleading and capricious in the care of our belongings.
As of 12÷18÷15 an offer of settlement and release from further action was offered by «Around the Click Moving». We accepted the offer and consider the matter closed.

I highly recommend Around the Clock. They unloaded my truck for me a few days ago and were great. After my movers didn’t show at my start city and my schedule was pushed back two hours, Billy was extremely flexible with his crew and waited on me. Their guys were professional, courteous, and got the job done quickly on a blistering hot evening. I would definitely use them again.

I couldn’t have asked for better movers! They were right on time and helped make the process as painless as possible! They took extremely good care of my things and worked quickly. They were very nice and understanding. I will definitely use this company again and will recommend them.

Billy Cole and his moving team went above and beyond to create an exceptional moving experience. His team was super friendly, polite, and professional. They took the utmost care in moving our antiques and collectibles as well as our nice furniture. Everything was wrapped and handled with care. His team even helped load our cars with our TVs and lamps to ensure nothing was broken during the move. In addition, Billy found out we were donating our couch to a family in Arkansas, and took it upon himself to help us transport the couch there on his truck. His team made moving day a seamless transition. I would highly recommend Around the Clock Moving. Excellent job!

Moving companies are hit or miss and this one is, without a doubt, a hit. My move was super stress free from start to finish. I thought the pricing was fair. The voucher offer on Unilocal was an added incentive. Joe was very helpful on the phone. He offered good moving tips. And, when I called to change my scheduled appointment last minute, he was accommodating and flexible. My movers, George and Gary, were really nice, courteous, and super efficient. They called ahead and arrived on time. If you are big on customer service, I definitely recommend these guys!

Great guys. These are the best movers I have ever dealt with. There was an issue with the move and damage done to my house and a piece of glass and they were on top of fixing it. They stayed in contact with me and made sure to make it right. He came over to fix the wall scratches and went out his way and even fixed other scuff marks that my dogs had made!!! These guys are fantastic, professional and go out of their way to help. I would definitely use these guys every time.

Billy and his team at Around the Clock movers are great! We needed a full house and home business move on a very short notice. Billy came to quote the next day. He provided the manpower and trucks to get job done five days later. It was a complicated, miserable move but his team kept a great attitude the whole time. It was a 12 hour day and they stuck with it in 100+ degree temps. He personally came back the next day with a specialist to assemble Grandma’s Baby Grand and provided a missing part. I highly recommend Around the Clock. It would have been a 5 star review except the move time quoted was off — partyly due to our unfinished packing.