Alton Lane

The location on Cedar Springs Road in Dallas offers a great atmosphere, knowledgeable staff and a noticeable lack of pressure to spend more money than originally intended.
Alton Lane didn’t just provide me with a great fitting, quality custom shirt and suit; they delivered an experience.
A big thanks to Neil and Maddie.

I’ve read a couple of other peoples’ reviews about customer service being less than stellar, but I recently had such a great experience with them that I had to write a review to set the record straight.
I’ve been coming here since they opened in NYC in a small apartment-​type store and have been really happy with their work. Recently I had a shirt come back with the wrong pattern. I called customer service and was put in touch with Carter Mayberry (out of their VA office I believe). Carter was on point, and got the shirt put in for a re-​make right away. He even followed-​up to make sure I was happy with the new shirt once he saw that it had been delivered. When you spend decent money for custom clothes, you expect that the service will match the dollars… based on my experience Carter exceeded my expectations and helped keep me as a customer.

Neil was excellent in walking us through the process of choosing fabrics, styles, and getting measured. At no time did I feel pressure that he was trying to upsell me or get me into something that I didn’t need. The fabrics and styles are excellent too. All around, this was a very positive experience, and I will be returning.

The atmosphere was very relaxed and friendly. Large selection of fabrics. Neil was very friendly, professional, and helpful fitting my shirt and deciding on details of the finish. I recommend stopping in the Dallas store on Cedar Springs for a visit.

Great store and service. I truly value the personal attention and willingness to help find the option that fits my personal style best. I never felt pressured in a certain direction, which is not the case at many other shops. Great quality as well; I am more than satisfied with everything I’ve purchased and will continue to go back.

Great quality. They take the time to educate you. Not in a rush. Plus free booze. I’ve been a few times now and would recommend it. Plenty of price options for different budgets.

Very nice store team and management.
Quality of their product has gone downhill from their initial launch in the Northeast. Disappointed that price has increased while quality has decreased.