Avoid at all cost. I found out they wanna charge me 5 times the regular price just to install my new lock. They also charge you a most expensive service call fee in town if you do not agree with the price. They even become angry to you if you don’t want the sky price service. Most horrible customer experience life time!
Melissa T.
Classificação do local: 5 Grand Prairie, TX
Thank you for fast response, secure notifications, and post-appointment follow-ups. Very professional and appreciated.
Jack L.
Classificação do local: 1 Dallas, TX
Horrible place. I call to ask if they can make a replacement key for my car and their employee says no, so I just asked«how come? And do you know of a place that does?» He rudely says«no bitch» and hangs up. DONOTEVERUSETHISPLACEIFTHISISHOWTHEYTREATTHEIRCUSTOMERS
Glenn C.
Classificação do local: 1 Dallas, TX
I’m sure not all the guys at A-1 are complete a**holes, but the guy that helped me(or didn’t help me, I should say), was cocky and unfriendly and obviously has never heard of the words«customer service.» Not only was he unable to fix my problem, he didn’t offer any explanation or alternative solution, which makes me think he was just incompetent and couldn’t admit that he just couldn’t do the job. Very high on my «DONOTRECOMMEND» list.
Meg C.
Classificação do local: 5 Dallas, TX
I was locked out of my house. The technician who came, technician 203, Mike Horton, was very professional, fast, and asked for my ID and showed me his credentials right away. The price was flat rate with no tricks. I was really pleased with this service.
Laura G.
Classificação do local: 5 Frisco, TX
Showed up on time, got right to work, honest assessment of situation. Good price for work performed. Would use this company again.
Jackie C.
Classificação do local: 5 Chicago, IL
I was utterly impressed with their skill! I needed my safe opened and they were able to open it in under 5 minutes. They then made me a new key and only charged $ 25. They were wonderfully friendly and personable gentlemen. If you ever need anything opened, go here! I will definitely return if I lose my key again.