24 Hour Fitness

I’ve been a 24 HR member for over 10 years now… primarily because I’m grandfathered into an excellent rate.
Overall these gyms usually need updating and/​or a very deep clean.
This one is one of the worst in Dallas.
It’s a two story gym, with locker rooms on the tenth floor of a garage and the work out and cardio area on the 9^th floor.
It’s in the middle of downtown, between high rise buildings and situated on top of one of the building’s parking garages.
I think a very deep clean in every area possible would dramatically improve this place. However… the Locker Room needs updating and improvements and the carpet in common areas is just disgusting.
Most of the weight equipment seems to work most of the time, but some is just old and I would guess beyond the commercial life span. Move literally seen chunks missing from weight plates and frayed cables on machines. When I report the issues, staff is pleasant but you can tell they are irritated. they know it’s just old equipment.
They do have very new tread mills, but the stair climbers are ancient and the ellipticals are not much better. it’s common for the ellipticals to simply reset about 15 minutes into a 30 minute routine.
They have a big retail area, even has a smoothie bar… but it’s not operating! Yea. just a big tease.
The worst thing about the gym being dirty and run down is the type of people it attracts… don’t get me wrong… there are a lot of descent people just getting off work to get the workout in… but there are some days that I feel like I’m just one step above a prison work out yard.
Staff does seem nice… but I’ve never seen a staff member walk the workout floor… at least to remind people to re-​rack weights or give a spot.
So, this place is very convenient if you live or work downtown… but it needs so many improvements.

My husband and I have been members of 24 for 7 years. We moved here from California and this location happens to be right across the street from our work location downtown. The equipment is a little old but it has a lot of variety and I’m not picky as long as I get in a good workout.
We have been using this location for 8 months now and my husband has had his items stolen from the locker room WITH a lock on it on THREE separate occasions. We cancelled today. Even the staff member agreed the lockers are flimsy and anyone can just pull them open to steal your items. The staff is nice, but not worth the cost of multiple items stolen and they do nothing about it. New lockers would be nice?
We started a new member ship at the YMCA. It’s just a couple blocks away and everything inside is SO nice and new with STURDY lockers yay!

AWFUL EXPERIENCE! Today, was my first time at this 24 hour fitness location.
Starting with parking 2 of the 3 entrances were closed off and when I called to ask the staff how to get into the building he sent me in circles around the building back and forth between the two closed entrances. He agreed to meet me downstairs to help me locate entrance, but did not show up. Someone finally let me in through the closed entrance. Mind you, I drove around for at least 30 minutes, taking that all away from my available workout time as I was going to work after the gym.
When I made it upstairs, the staff were less than helpful. Online a pool is advertised, yet when I asked about it I was told that it was a «whirlpool.» Finally, they told me to go ahead and work out and they would bring the free pass down to me. Once again, the staff did not come down and see me.
Finally, when it was time to shower and head to work. I asked for a towel at the front desk and was advised that I had to buy one. The least expensive was a face towel for $ 4.99. Really??? I did not bring in my wallet and therefore couldn’t pay for one. I argued with the staff for 5 minutes and was finally brought a dish rag to dry off with. Again, really?
I WILL NEVER RETURN TO THAT GYM AT ANY LOCATION AND MY FRIENDS WILL ALL KNOW ABOUT THIS.

How can I get to this gym? I saw a sign «on 10^th floor». I literally drove to the top of garage. I was so glad no one around to see me being stupid.
I got curious and asked the front counter attendant. He told me this used to be a fancy dance club, then a gym and another gym. I was amazed to learn about this 24 Hour Fitness has been here for 10 years.
I’ve never seen any 24 Hour Fitness has a skyline view of surrounding high rises. I don’t know if people on the exercise floor could see what I saw (watch my in-​app video).
I found this location from my GPS. It was the closest gym from the Dallas Pride Festival and the Truck Yard UYE in the Lower Greenville neighborhood.
All I wanted to soak my aching feet. I could see the faculty need an upgrade. The Jacuzzi was like a family-​sized soaker tub. I skipped Sauna room because it was too small. I didn’t stay at the stream room, because 2 chatty ladies made me feel like I didn’t exist. The showers didn’t quite work. How do you regulars clean up after a sweaty workout?
I saw the parking rule at the elevator. I thought this was so complicated. One way to remember is to come on Sunday — no hassle parking. The lift gate is open all day. Yeah!
I have a lifetime all-​club membership. I enjoyed lots of benefits. Especially, when I travel and the hotel doesn’t have relaxation amenities. I rely on 24 Hour Fitness Sports or Super Sports club to fill that in.

From dirty equipment to rude staff, I’m perpetually disappointed by this 24HR. I’ve been going for about a month now and it doesn’t get better.
I would think it’d be better quality given the location. But it’s absolutely subpar to any other gym I’ve ever visited.
Two stars for location. Currently gym shopping for a better place when the new year starts.

One star for how nice the guy was aside from his job.
I have never had a gym membership. I have always work out outside. However I wanted to do the stair master machine so I signed up for a free week.
I was walked around the gym and asked a series of questions, at the end the guy starting talking prices to me, I thought he was just going over how much it was. but no.he wanted me to pay up right then and there before even being on a machine. I tried to be nice about it till I finally told him I came here to work out with my free pass. Then he asked me when did I think I was going to pay? It made me feel very awkward and remedied me why I hate gyms. I went and got on the stair master for about 5 minutes then got off and went home. I will never go back.

I love this gym! Everyone is so nice! The employees are so nice! I love it here! I am so excited to go to the gym all the time here! It’s just such a nice workout area! Very very nice! 5 stars!!! I’ll be in the gym later today! 24 Hour is just great!

Dirtiest 24 hr fitness I have ever been to. It looks like a lot of it is under construction. The showers in the women’s restroom had layers of dirt and rust all over them. The walls throughout the clubwere painted with dirt.

OMG! So this year I decided I was going to start writing reviews more often, well start. This place sucks. I am from Houston so I was excited that there was a 24 hour fitness by my hotel. I should have worked out at the hotel gym, instead. It was a bit difficult to find the place but evidently I got there. The staff there was nice but NO TOWEL service! Then they offer to sell you one –_​-​. Ok, no towel service so I was expecting more from the gym itself. The equipment are pretty old. Why is the downtown location not updated or even maintained. I specifically used the stair master machine. I usually set my level to 5 and its pretty fast but the machine I was on was super slow, so I had to up it to level 7, which was still not enough. I am sorry but for a downtown location, I expected better. this location needs to be better. Oh yea, there is no pool, it’s more of a large tub. Overall, the staff are nice but this location needs to be better.

This gym is ok

This gym used to be a great place to workout. The gym has been neglected and what’s worse the staff is indifferent with regards to members concerns. It really is sad that my «home gym» location is so neglected. I’ve been a member since 2007 with 24 hour fitness & this location has let me down. There’s trash in the workout areas, in the locker room & in the showers. The lockers missing hardware, doors falling off the hinges & urinals not working. It’s a breeding ground for bacteria. I’m so disappointed!

I already regret buying that two year membership from Costco from going to the fossil creek, addison, and Carrollton locations but downtown is the worst. I have complained to corporate about the faucets that don’t shut off and the sinks that are clogged. Nothing has been done. It’s been running for two months at least. Today a sink overflowed all over the women’s room because it was clogged and left running.
It’s always like a sauna in the restroom, the rest of the gym isn’t much cooler. Half the machines don’t work correctly or have broken and missing pieces. The stretching areas are tiny, the walls and floors are always dirty with patches of missing or degraded parts. Sucks this is the only one within 15 minutes of me.
Go somewhere else. Even if its curves.

Instructors are great! Fitness equipment is a little old but it serves its purpose. Staff is super friendly. I love it here.

My biggest gripe with this place is why is it so cold all the time? I have to wear a jacket every time I work out here. Also they never have cleaning supplies for the machines, I’m a bit of a germaphobe and I like to clean all the machines before and after I workout… but I can’t because there are no supplies. One time I was on a machine and looked up and saw water dripping down from an unknown location (no I wasn’t working out underneath the bathroom — was directly underneath the front desk) — kind of gross. It would be nice if they did a renovation of this place since it’s in Downtown Dallas, you would think it would be nicer.
The staff here is very friendly though, nice folks so that’s a plus. Also, I enjoy the track that circles the gym, it’s good for days when the ellipticals are all taken or I’m too cold to really weather that area and I need to do some cardio. Another pro is that it’s never super busy, I’ve been super early in the morning at 5am and after work at 7pm and it’s never super packed, so there’s always space and machines available. Overall, not the best 24 hour fitness I’ve been to… by a long shot but it gets the job done.
Free validated parking for 2hrs, make sure you don’t loose your ticket though. That happened to me once and I had to pay $ 18 for 1.5hrs at the gym. Womp womp.

As far as 24 hr gyms go, this one is average. The equipment is older and worn, although they do have a nice variety. The indoor track is a nice touch too. I also like that it’s on the 10^th floor in downtown Dallas. Being my first time, I don’t know if this is a regular thing but it was FREEZING inside. Granted it was cold out, around 32 degrees, but the heater must have been broken. Everyone was wearing sweaters.
I would definitely come back again but maybe when it’s warmer.

It was FREEZING inside the gym today! I could barely workout it was so cold. The gym looks just filthy all around. I normally go to the Horne st location in Fort Worth when I visit my boyfriend and that gym is pristine compared to this one. Looks like I won’t be using my membership here in Dallas, where I live… I’d rather use the apartment gym at my place

First time at this location. I thought that it being in downtown, it would look nicer and have better equipment, but everything seemed older than all the other gyms I go to. There are lot’s of «mini rooms» for ellipticals, spin class, ab section, etc in various areas of the gym. I didn’t like how there was a gigantic fan spinning up top because I was cold the entire time while working out… no bueno :(The only thing I enjoyed was pushing the weight-​sled on the track! I don’t know if I’ll come back though.

Going to this gym is more trouble than it’s worth. First, you must park in the garage and take an elevator to the 10^th floor to access the gym. You cannot take the stairs (that seems counterproductive). Only 1 elevator works (I don’t care what anybody says, I’ve only seen 1 elevator working!), and it will take forever to stop on your floor (especially in a cold day) then it will stop on every floor on the way up and on the way down. Also, they (not necessarily the gym but the building) recently changed the lighting in the garage and it’s dark.
Once you’ve spent 15 minutes parking and riding the elevator up, you enter on the 10^th floor where the front desks and locker rooms are located. The associates at the front desk are pretty friendly. They welcome you and say goodbye.
All the equipment and classrooms are on the 9^th floor (you can walk down the stairs inside the gym). They have a couple of rows of treadmills that are pretty old but operable, ellipticals, stair climbers, and a nice sized weight area. There’s also an indoor track, a group classroom, a cycle room, and a stretch area. There’s an area with extra ellipticals (away from the other cardio equipment and weights), but they’re so outdated I think it might just be the elliptical boneyard.
The ladies’ locker room is fairly clean. There are only 3 bathroom stalls in the locker room, but there’s another bathroom with 2 stalls on the 9^th floor. The showers are not totally disgusting, but you still want to be extremely careful about touching or bumping into anything in the shower stall. The sink bowls are fancy, but almost all of them leak and spray water.
This gym is just outdated. It’s definitely works, but going through all the parking troubles and elevator riding just isn’t worth it for such outdated equipment. You can take that extra time and drive to another location with better equipment.
Oh yeah… why can’t 24 Hour Fitness gyms synchronize their clocks?! That really annoys me.

I’m here. I’m doing my fitness.
But all I smell is food!!!
Talk about distraction!!!

Us queers affectionately call this the «gay» 24. There’s enough good-​looking «family»
members to make it kinda cruisey.
The gym appears large because of the grand top floor entrance, but the gym itself is really medium sized and gets crowded.
Strut your stuff but no ones an asshole. The bathroom facilities are small and get dirty fast. I usually run or bike here and do all my «bathing» activities at home.
Distant staff. Lots of cardio machines and some old equipment.
Parking garage is no fun. Be Careful not to park in a reserved space. Gym is on the 10^th floor. Be sure to bring your parking ticket to get a sticker during the week or a token on the weekends or you’ll have to climb back up in order to exit.
«Bottom» line:
The muscle on display provides enough inspiration to counter the grungy changing rooms and last years model machines gone a bit rusty.
Work it girl!