1and2 Automotive

TERRIBLE SERVICE !! LOOK AT GOOGLE REVIEWS !!! if you dont beware you will wish you did. they scammed a old lady into buying a 8,000 truck for 26,000.there nice until they get your down payment. there just like a person in need before you pay and do not answer or give you the run around when you call anytime after. most good reviews are people who work there or friends of people who work there. dont be fooled.

My fiancé and I came into 1 & 2 with $ 1,000 cash and Mike helped us into a Volvo XC90 within 2 hours. I never Unilocal (as a former cook I hate Unilocal) but the service via Mike was friendly and efficient. Thanks for all your help Mike, you made the car shopping experience pleasant instead of a total headache. Ask for Mike

I want to tell you guys a true story about 1 & 2 Automotive, and how it changed a mans life.
So I run car shows and events in the Dallas area, and one day a man in a bright shirt came by in a Camaro during an event I was running. He said his name was Dave Kost, and he told me about his business 1 and 2 Automotive. He said they specialized in challenged credit and low down payments. I always remembered that.
So my cousins, who’s name is Dow, came to me one day. He had lost his car, only had $ 200 to his name, and needed a way to get back to work again. I remembered Dave and what he said about being able to help anyone out. So I picked up my cousin and went by there.
Dave greeted me warmly and asked me what was up. I explained my cousins situation to him and I saw his face light up. He had an idea. He had a trade in, a decent 1997 Nissan Maxima with 230,000 miles… all registered and working… and he would give it to my cousin Dow… for ONE DOLLAR.
Yes, he said one dollar.
Tears came to my eyes as I realized what he was doing. He was basically giving the car away for free. He had no reason to. No benefit. There was no deal. Just a working car for a guy who needed is SO badly. My cousin Dow was able to return to work that very night.
I could not be more impressed with the kindness and professionalism of the guys at 1 and 2. From the bottom of my heart, thank you.

I brought a friend here so she could check out the cars they had available & get an idea of their pricing. We went on a Saturday & it was pretty busy. About 5 minutes after we walked on to the lot, a guy approached us, introduced himself as Michael, & asked what he could help us with. My friend talked to him about the type of she had been looking for along with the specific amenities she wanted. Then she told him about her credit history & how bad it was at the moment. I had gone with her to several other car lots over the past several weeks & I noticed that as soon as she told them about her credit history, their attitudes immediately changed & it was blatantly obvious to me that they felt like helping her was no longer worth their time. Michael’s attitude was the complete opposite. He assured her that he would do his best to get her in to the car she’s been looking for with a $$ deal that she felt comfortable with. I can tell when someone is being genuine & sincere when I hear them say something & his attitude towards us wasn’t part of any kind of sales pitch trying to reel us in.
She found three cars that she really liked & I guess Michael realized that she was starting to feel overwhelmed because he reassured her that he would explain all of her options as slowly as she needed him to. I could tell that Michael was the type of person who actually cares about building a rapport with his customers. She let him know that it would take her a few weeks to get her money situation under control, but that one she got that done that she would be back.
While we had been walking around, I noticed that they also serviced cars & I had been meaning to get my oil changed but hadn’t gotten around to it. I approached one of the employees who turned out to be the manager, Dave, told him I needed to get my oil changed & asked them how much it was. Turns out they were $ 12 cheaper than the place I normally have it done at!
So yea, it was a productive day!

Had a great experience, Dj helped me get financed for my dream car. Everyone was extremely nice, very knowledgeable and professional. Loved the environment, would definitely recommend.

I took my car here when I needed it serviced and the other dealership’s quote was too high. Kevin, the service manager, ordered the parts and did the repairs for me for much cheaper and was very patient and thorough in explaining what needed to be done.

I bought a car here because of the favorable reviews and the mileage that I saw on the vehicle. Now, let’s get to my experience:
My friend and I got to the dealership and there were two people ahead of us. They looked like they had been waiting for a while. After about 20 minutes, my friend went in the waiting area and I continued to stand there. A gentleman came in and said something to a lady and man who were waiting ahead of me. He didn’t acknowledge me or the guy in front of me. Another 15 minutes went by and I was starting to get agitated. I was about to leave when a different guy, Michael, I think his name was, came out and asked what he could help me with. I told him what I was looking for and he got the keys and we drove it. We went back in and he had my credit report printed and began asking me what happened here and there. I explained what was what and kept it moving. He started getting specific and it was beginning to make me nervous, so I was about to leave again, knowing I could get what I needed elsewhere. He calmed down and played with a series of numbers. He put a lot of pressure on me to accept these numbers. The car jumped $ 5000 in price due to «tax and other fees». He didn’t tell me about the locator and kill switch until after I had signed all of the paperwork because I’m sure he knew that would have been a deal breaker for me.
If there’s one thing I hate is for people to be totally dishonest with me. After he finished with me, he moved on to help another customer. Seems cool, right? Wrong. I was still waiting for my insurance information and instead of waiting with me, he told me and my friend to move to another desk and he would be back soon. I was there waiting with the insurance information for at least 20 minutes before he came back to me.
Oh yeah, and they are big time liars as well. Someone else had called about a certain vehicle and spoke with a specific salesman. The customer came in to meet the salesman, but was told he was out and would be back in 15 minutes. In the middle of helping me, he called said salesman and said «Dude, I just told this customer that you would be back in 15 minutes 15 minutes ago. Is that anywhere near true?» My friend and I just looked at each other. This was really a bad idea.
The car, since, has been making all kinds of embarrassing noises stemming from what sounds like brake and muffler issues. The CD player doesn’t work. My mechanic estimates that I have about $ 400 in repairs and I haven’t even had this car a month yet. I plan to pay it off within a year and never do business with this company ever again. Buyers, BEWARE!!!
Here’s the link to my ripoff report. I beg you guys, don’t do it. Seriously. They give people a $ 20 gas card to write a favorable review. None of them are honest;

This place is awesome!
Everyone I’ve dealt with is amazing. They have an impressive inventory and they really have unique financing solutions. Chuy is a great sales rep that will break things down in an honest and simple way. They also do great work in terms of auto repair! They have had my car twice and I’ve always been impressed with the work and the price.

I bought a used truck from 1&2 about two years ago before they moved to the location off of i-​35. It was low mileage but had over ten years on it so I was a little nervous about it. It was a good deal so I decided to go ahead and get it! It ended up being pretty cherry as promised and has been a very solid and reliable truck.
Recently I broke the switch that rolls down the window and the truck came due for service, I heard that 1&2 had been growing and moved to a much bigger shop off of i-​35 with full maintenance work and inspection service. I had previously called the GM dealership to check prices, and the switch price was expensive and lots of labor for taking the whole door apart. 1&2 gave me a much better price on the switch part and installation as well as all of the fluids than what the dealer was going to charge me. I was happy to hear this so I took it in earlier this month and had them do the work. Great communication and the work was done quickly.
I would definitely come back for a vehicle or service in the future!

I called looking for a GREAT DEAL. Guess what I got one. The staff is friendly and the car runs great. I was in and out in no time. I cant thank the team at 1 & 2 Auto for the quick service, friendly staff and GREAT CAR! The show room is clean and well maintained just the right size for personal service. Thanks again 1 & 2 Auto.

My car was hit and they took excellent care of me and fixed everything perfectly. Highly recommend them!

After an extensive used car search, I recently purchased one of their used vehicles.
Not only did I get a great deal on a great car, Arch and Dave made sure that a minor issue was taken care of as quickly as possible.
I wouldn’t hesitate to turn to 1and2 Automotive for my future car needs, whether it be another vehicle purchase or service on an existing one.
Great service and customer satisfaction go hand-​in-​hand with 1and2 Automotive!

My company car (2013 Ford Fusion) was hit in a parking lot and 1 and 2 Automotive came to the rescue. They handled the insurance company, got the car fixed swiftly, and made me happy.
Thanks to Arch and Dave! Go see these guys for any car service, collision, and buying needs! Thx!

My car got damaged at a car wash, and I needed a clip and bracket replaced on my bumper that was hanging off. I went to get a quote from the dealership and a couple other body shops in the area. After talking with Arch McKinnon about the work I needed done, I felt like he was the only one not taking advantage of the fact that the car wash was paying. He quoted me several hundred dollars less than other places for the exact same description of the work needed. I came back a couple days later after getting the money from the car wash and within 30 minutes my car was back to the perfect condition it was in before the incident. Arch was nice, professional, detailed, and knowledgeable! Hopefully I don’t need any more body work done in the future, but if I do, this will be my first and only call. Also, while I was waiting to get my estimate and body work done, each worker that walked through the office asked if I had been taken care of already. All around stellar customer service and repair service!

What an awesome experience! The staff is amazing. Very friendly, knowledgeable and easy to work with. I’ve only taken my car to one other place prior so I was a little nervous taking it somewhere new. But Arch and Dave put me at ease and explained everything to me. I left there confident that I made the right choice. I am grateful for all of their help and very happy with the results. I would definitely recommend 1 and 2 Automotive.

My husband and I have been searching for a great deal on a reliable second vehicle for a long time, and I had been referred to this place by several people telling me how friendly and professional they are. Upon entering, our salesman Glen approached us kindly and asked us how he could help. He walked us through the inventory in our price range and was willing to answer all of our questions.
The owner, Dave Kost is not only honest and knowledgeable about the vehicles he has to offer, he was willing to sit down with us personally and work with us to get us exactly what we needed. This place has so much to offer when it comes to your vehicle needs; from vehicle cash purchase and sales to paint jobs, repairs and oil changes… 1and2 Automotive is our new one stop shop.

Great experience! Owner Dave is great to work with. Staff was professional, fast & friendly service! 100% recommend to anyone needing their car serviced or repaired!