Olive Garden Italian Restaurant

I’ve never been a big fan of Olive Garden, but my girlfriend really wanted to go for the 12.99 eat there and take one home deal.
We both got the ravioli that was on the menu for the deal and got the spaghetti with meat sauce as our to go entrée.
The ravioli tasted and looked like it should of been from the kids menu. Very bland and overly simplistic.
The one thing that ticked me off was the take home food. It was given to us in a container after being refrigerated all day. You’d think this would be something mentioned before hand.
Our service was below mediocre, as other reviews have also noted. When we first sat down, we didn’t see the menu for the 12.99 special. We asked guy number one, he didn’t know. We gave him a pass because he was presumably a bus boy. Guy number two answered my question, but quickly brushed me off before I could ask another question. That guy was a manager. Finally, our server showed up and explained it to us. The entire time the whole staff seemed overly rushed, despite it not being that busy.
Throughout the meal, we had salads, apps, and entrees, yet never had any dishes cleared for us. That’s a bit odd for me. We barely saw our server, and when we did, she was a bit standoffish. Every time she’d ask if we wanted cheese, she wouldn’t ask us «when to stop», just presumed. Then, I asked her what kind of soup she’d recommend. She responded by saying, «I’ve worked here for four years and haven’t ever had any of the soups.» What? Then she said the one most people like.
This trip easily deserved a one star. Won’t be returning.

Always a good deal: decent price for good portions and tasty food. I’m not into food chains, but Olive Garden is one of the very few that I’m willing to eat at. The restaurant looked clean, was busy, and had friendly service. I like the little kiosk on each table. It’s a large restaurant with lots of seating divided into three rooms.

Worst service in my life anywhere. The hostess, Brittany was rude and not every attentive. After we were told by the cashier where out table was and we could go there, Brittany took 5 minutes to notice at all. When she came to the table she said «I didn’t know you were over here. I was Zoned out, sorry.» As for our waiter, Michael. Awful. It took 15 minutes or more to get the bread sticks on the table. He always disappeared and went to the kitchen for long amounts of time. Why? We were the only people in his section and it was not busy in the restaurant at all.

Food is fine, but service was horrible.
Our waiter was probably under influence of alcohol or drug…
She kept messing up our orders…
The worst part was she was looking over the screen to see how much my dad was leaving for tip… It was pretty bad. I will never go back again.

I was just here for lunch. And first my waitress was less than attentive while we were ordering and brought out the salad with the wrong toppings. Provided a second «side» of chicken for the salad that was clearly denied when she asked the husband if he wanted. Then when the bill came there was an iced tea in it that wasn’t ordered. This wasn’t discovered until after using the zoisk to pay. When the check was reversed they only removed the food item charges NOT the tip. So the waitress ending up getting a 7 dollar tip for half assed service. Won’t be back for a while. This is what I hate about restaurants along an interstate. They think everyone is transient and you can just provide crappy service and not get any repercussions. Oh and steal from customers as well.

My meal was bland and most of it was cold. The waiter was amazing, he was quick and always there to change out drinks and bring more breadsticks. The food on the other hand was bad. I got tour of Italy, the chicken parm was lukewarm at best, the fettuccine was actually cold and the lasagna was warm. All three were the blandest Italian foods I’ve ever eaten. I will not go back there and if you’re looking for tasty Italian food I would never recommend this place.

This place is only getting 3 stars because of the customer service. The waiter I had was very pleasant and me with everything. But right after I ordered my drink I see the first hiccup. An employee over at the drink station is eating a piece of cake. Like really, you aren’t on break and you’re doing this right in front of customers. Next mistake this was made my waiter himself decided to eat not only while at the bar but right in front of me. Who does these types of things. After he did it I was sure that this must happen all the time and management doesn’t care. This isn’t some concession stand at a ball park people. That is really rude and unsanitary. Final draw for me was when I noticed the kitchen door open. The floor was a mess, I understand you can’t keep it 100% clean but you should at least make sure it presentable at all times. Next thing I noticed in the kitchen was these oven doors. The doors were disgusting. Now I used to work in a kitchen and we had to clean all the equipment up under it empty the grease trap n power wash. That was a small establishment this is at least 10times the volume. So I know they know better. Those doors really push it over the edge for me. Like how can you cook in that thing I’m pretty sure the inside doesn’t look too good either. I would not be returning to this place. I don’t wanna think about that kitchen where they’re suppose to prepare our food. Good luck to anyone coming here.

Like everybody has mentioned it’s a chain, eh! If you have been to one Olive Garden you have been to all of them. I do like that they carry the «lighter side» menu. It’s less calories than the main dishes. The endless bowl of salad is still pretty awesome, just hold the tomatoes on mine and I usually don’t eat the breadsticks. Just get here as soon as they open as it does seem to stay busy. Now they have Ziosks to play with while you wait on your food. I just wonder if they ever sanitize them… GERMS!

Ordered to-​go. The kids meals was not dried because we asked for alfredo sauce on the side. Everything we ordered was correct except I did request extra sauce on all entrees and did not receive!

We just got done with a great dinner, and I just had to get on here and write a review. The food was delicious as always… I had my usual Ravioli di Portobello. My husband did the make-​your-​own pasta bowl, but he was a little disappointed that OG doesn’t have create-​your-​own pizza anymore.
But what made this dinner spectacular was SHERI T! Our server was AMAZING! The restaurant was absolutely packed, so busy… and she wasn’t fazed at all! So personable, so funny, and she genuinely cared if you liked your food and if you were having a good time. She is definitely in the right line of work. If you ever go to this location, make sure you sit in her section!

Strengths:
Conveniently located off the interstate. Newer design. Clean. Food good. You get what you expected.
Opportunities:
Slow service. 10 minutes to get soup and breadsticks out. Restaurant not busy.
Summary:
Solid Olive Garden location. Easy access. Good food. Friendly but slow staff.

The family and I decided to have dinner here and was not disappointed in the food and service. The Salmon was cooked to perfection. As always the salad and bread were on point! I will definitely be back on my next visit.

Had lunch here last week. Service and food were great! Super clean too!

Visiting the Biloxi area and stopped in twice at OG because we are fans. I have to say the service has been phenomenal! We had Joshua today and he was right there… we never had to ask for anything. I must add the food was HOT! (meaning temperature) We are from the Midwest and a stop at OG is waiting forever for a seat, warm food, and the service really needs some help! Kudos to OG on Promenade Pkwy, Biloxi!

We got there about 7 for dinner. It was very crowded. I was amazed when we were seated within 10 minutes. Our waitress was prompt with our drink order and salad. Our main course was on our table within 15 minutes of ordering. I really don’t know how they got it there that quickly. The food was amazing. The service was great. I could not find one thing to complain about.

Just a bunch of confusion, but overall food was delivered in orderly fashion and good. Wouldnt recommend parties to try to make reservations on Saturday nights

Had an awesome lunch there after church. Our greeters were very nice and friendly. We waited about ten minutes before we were called to be seated. Our server, Pam, was probably the best server we ever had. No exaggeration. She was friendly, thoughtful, and caring. There was no problems with the food. The food came fresh and hot as expected. I highly recommend going there not only for the endless breadsticks, but for the great service and environment.

I haven’t been to Olive Garden in years. I had a hankering for their never ending salad bowl so we hopped in the car and took a chance that line would not be down the block at 12:30 on a Sunday. We were greeted politely and got a seat right away. Waitress was great. She put piles of onions on the salad as we asked (she must like onions too). We had Alfredo and the Pomadoro. Both were decent for Olive Garden standards. Beef/​pork meatballs were bland and bready… but the way it always is. If you know Olive Garden u know what to expect. Good service and average but consistent italian food. Average place but have been to non chain italian restaurants with worse food.

Any more, we only go to Olive Garden if we are feeling very lazy and in the mood for soup and salad, because, to be honest, I can make better Italian food at home. This was our first visit to this Olive Garden. We sat in the bar, we had a good waiter and our food got out to us quickly. Really, with just soup and salad it would have been pretty bad to have any sort of wait. Our waiter was on top of refilling our waters which we always appreciate. My only complaint about our visit would be that our salad was positively drowned in dressing. Next time I will keep in mind that the dressing needs to be on the side because half of the salad was inedible. On the bright side, the breadsticks were actually really fresh and soft. Nom.
Tl;dr: Unless you are born and bred southern, ask for light dressing on the salad. Otherwise, your typical Olive Garden… Nothing particularly special.

This is the average Olive Garden. Nothing special but nothing bad either. It was just your average visit. I agree with the other posters when they said the décor looked cheap. The food was good the service was fast. I would give a 2 ½ stars if I could.