Lori Logan, DDS

I tried this place because it is close to my home
I was also told that they were in network but are not.. I did have to pay out of network rate. I went In for a cleaning and I felt they were overly nice. Which made me uncomfortable .I felt like I was spoken to like I am a child. Any way i was told that I had needed 2 fillings which I thought was odd. So I later went back to my normal dentist to confirm about the 2 filings and I was told that No I do not need any fillings. Needless to say, not going back.

I have never had a bad experience at this office. I called several offices, being greeted with sour sounding receptionists, before I finally got a friendly
knowledgeable voice at the end of the line. They ask, and answer all kinds of questions during the over-​the-​phone inquiry. Insurance companies are tricky devils, we all know that. They have had to send back several bills to get the insurance to pay it’s part since I’ve been there. No mistake is intentional; you do get what you pay for;
top quality service every time. JJ Cypress TX

I am concerned with the high prices. Multiple times they have quoted us a price and then send a bill because the insurance paid a lower amount. The bill didn’t even have the reason or breakdown of payments. I perceived the bill as «JUST PAY and you DON’T NEED TO KNOW WHY». The bill was not even for me, it was my wife, but addressed to me?, and it didn’t even have a date of service, patient name, code, description. Basically, it stated «Balance Forward». On the bottom is showed 30 days, but the statement date was 8 days ago. This type of billing practice is not acceptable to me. It’s not a secret that the prices are high. I do feel they quote you lower prices in order to get your business or there quoting system needs adjustment. I will say that the people and service is good, but is this a case of you get what you pay for? Are we paying for the cool TV/​radio? I ask, could you get a quality composite two post filling at another reputable office for $ 210, which is what the insurance paid the office? This office charges a lot more than $ 210.00. I like to be quoted, then have a choice to not accept or accept and get the work done with no fuss, pay my deductible, shake hands and see you next time. I understand getting firm quotes from insurance is not always possible, but this is not the 1^st time that this has happened to us, so I feel this is a marketing and sales technique. Once again, the staff and service is good, but I don’t like the higher pricelist they offer. Is anyone else concerned with the lowball quotes and higher prices?

They are not in network with Delta Dental so don’t be fooled when they tell you they are. I was told the took Delta Dental and then had to pay $ 428 for a cleaning before I left their office when I have full dentist coverage. I was told they file with insurance and I would be reimbursed. That was wrong! Insurance told me they were out of network and should have told me that before I even had my cleaning. Instead they did every type of possible xray for my first cleaning so they could use codes they know insurance companies wont cover. They are working around insurance companies to get more money out of their patients. DO NOT GO TO THIS OFFICE!!! I have told everyone about this place and the scam they are running. It is really sad a small private dentist office (and an AGGIE!!!) would do this to people. Not a true Aggie one bit.

It was nice to find a good dentist that will take care of you! You can even get a paraffin wax while they work on you. Each chair has its own TV and you can watch whatever you like!