California Dental Group of Cypress

Every time I come to this place I sit and wait for at least an hour to be seen. If you don’t have a whole day to waist sitting listening to someone else getting their teeth cleaned, then find another dentist.

I had a horrible experience at my previous office so i was kind of scared coming here. The Dr. And the office staff is amazing. They always greet you and always have a smile on, and they are ready to answer all your questions. The front girls Marcela and Bri even help you out with calling in your prescriptions and they take care of scheduling your appointments with the outside specialist! Talk about avoiding myself that hassle. The Dr. And her assistant are always so gentle and know how to explain everything! Dr. Manavi and Jaime are the best. I have now found a office were i am comftrable and where i will be a long term patient. I recommend this office to everyone!

This dental office is amazing. I’ve had plenty of work here and have been very happy each Time. I just took my mother there today and she was so excited when she left. They helped her so much. They are. Dry caring and the staff is amazing. The front office staff is also amazing and they will work with you to get your bills handled. I would still come here even if my insurance didn’t cover it thank you guys!’

The office staff at this office is very professional and courteous. Leslie, Dr. Peter and Jaime were fantastic with my procedure. I have been a patient at the Orange location for 9 years. I have always had a great experience with Leslie and Dr. Peter at both locations.

We are a military family so we have seen a lot of dentist in different states and have never had the problems we encountered at this dentist facility. They tell you the work you need and I specifically asked if the procedure was covered (because they had scared me in my previous visit with a bill, that was later taken care of) and again I received an $ 832 dollar bill! «oh when you sign the patient is notified that the bill is an estimate and there is no way of knowing what is covered unless we do a pre authorization and you didn’t ask for one» What!!! Just because I didn’t use those exact words «I would like a preauthorization» that gives you the right to stick me with an $ 832 bill?! Then with my husband he waits months to hear back about approvals and has his dental work half done. We aren’t stationed here for very much longer but are both going to seek other dentist while we are here and are going to warn every family we here about getting stationed here. DON’T GO TO THIS PLACE! THEY JUST CARE ABOUT $$$ and will rip you and your insurance company off!

Took my daughter for a orthodontist exam. Yes it was complimentary but not really worth my time. I’ve taken her to three other exams and by far this was the worst. They took one X-​ray and the doctor seemed to have a hard time looking at it. He wasn’t really explaining what he was seeing even though I knew what he was looking at from previous doctors. Other Orthos took time and multiple X-​rays and spoke into more detail about her problems. His opinion always started with «I think» and «it kinda looks like». I want to hear facts not what you think you’re seeing. Will not be returning to this office for a follow up.
Two Stars for getting right in at our appointment time and because it was a complimentary exam.

This is my dental clinic since 2012. The staff then were very helpful including the dentist, explained to me what needed to be done with my teeth and I agreed to some of it. I was offered the carecredit which helped me a lot with my dental works (including braces-​to correct my bite and etc.)The prices were fair. A year after 2012, my original dentist moved to the sister clinic, so I was assigned to a new dentist. I had to repeat the xray but she just carried over the recommendations of my previous dentist. That was ok. Few months ago, I saw new faces in the office. And just about 4 weeks ago, after I got my braces adjusted, I went to the station to make my next appointment and also asked if I can get a deep cleaning the next visit and how much my HMO insurance would cover. Unfortunately, the orthodontist didn’t have a date for the next month and that the office would just call me whenever the date is set, and even asked me if I would like the same time, 9:00am and I said yes, since I have been coming the same time for the last 3 – 4 mos and should also call me for the insurance coverage for my other dental work, though, appt was set on a Friday (dental hygienist schedule).
Two weeks had passed and no call, email whatsoever to keep in touch with me (patient) so I called them and made a follow up, Maria told me that the orthodontist was already fully booked between 9:00a & 12nn. She’d have to schedule me at 12nn and I said okay, (what happened to my original request, she did not even put me down on the sched, I thought.) She went on talking and didn’t know about my insurance co-​pay or coverage, told me that my dentist would like see me first and new x-​rays to be done because she said it’s been awhile now that she didn’t see me, that other dental works should be done also (like bridge, crown.), and even asked me if I was seen by a different dentist cause I was not coming for check up. I told her, I go to your clinic every month and other dental work is not possible at this time since I have braces on and this will stay until next year and told her that my orthodontist already adviced me to get a deep cleaning and I would like to know how much would be the insurance coverage (this time though, I know my insurance had told me, deep cleaning is $ 0 co pay), she just answered me with «oh you have braces… with Dr. P… Oh ok, give me 15 min and I will call you back for your insurance coverage and co-​pay».
Until now, my very appointment day, I have not heard anything from her. The staff then were knowledgable, they had word of honor and even makes the schedule a lot easier and can even squeeeezzee the time in case you can’t make your appt time because of some circumstances. I should know because I work in a medical field. I am honestly thinking of seeing another dentist. Unbelievable dental clinic. Think before you come to this dental clinic. New staff need to be properly trained on their customer service and knowlege of the insurance coverage! Unbelievable!

This was our third and last visit. 6 patients and one dentist hopping chair to chair. 2 hours to put a crown on. The guy next to us, his wife has been in for 3 hours! Over booked and it looks like they just stuff em in. They only try to upsell you for work that is not needed. Do not go here its like a sweat shop for dentists

Wonderful office and team! Most of the old dentists from the past are gone, Doctor Morgan and his staff are very attentive and professional, they are very good with children too, TVs on all chairs:) try them out:)

They have no respect for your time. Why do they bother setting times for appointments since they don’t conform to them. They call, text, and email to confirm your appointment, but when you come in they still make you wait for ever. Their excuse is due to walk-​ins. Walk-​ins should come second to loyal customers. There are a lot of other dental offices out there.

The only reason I am giving it one star is because I have to, I had the worst experience here, it was a few years ago and the female dentist that worked on me wAs terrible. I had to wait around forever and had just had a baby and made it clear that I could not be gone long, but still was stuck waiting, she was also super rude and had absolutely no personality. Do not recommend this place to anyone! I am not a complainer but this place is not good.

THIS PLACE IS HORRIBLE! I went in for a root canal and four quadrant cleaning and the office staff is extremely rude. I was very anxious about the procedure and wanted nitrous oxide, they told me one price and then tried to increase the price when the endontist got there. They told me it was only for people who were «panicking» and was «overkill» isnt this a personal perception of mine and not theirs. Never going back again, I had my root canal finished at another dentist where I had a much better experience.

I’ve been coming here for a few years now, one, because I have HMO, and two, because it’s close to my work. Every time I come and set an appointment, I have to hassle with them to do our standard cleaning, and they always tell me «we don’t know if we’ll have time.» A cleaning takes 10 minutes!
Their staff at the desk also tends to always have an attitude especially if you question their procedures, or they tend to come across as they really don’t know what’s going on.
The place itself needs a major overhaul — the furniture is out of date and there’s pipes coming out of some of the walls.
As far as the dentists go, they’re all fairly professional, and seem to know what they’re doing for the most part. Do watch the prices they come back to you with and double check them with your insurance to make sure the copayment is correct.

Filthy, Rude, Impersonable… I can go on and on. It doesn’t seem as if they ever clean up after there patients. there are blood splatters all over the walls and trays not to mention dirty floss and other materials (that have obviously been used) on the floor. The Dr. is rude not only to the adult patients but children as well. I brought my daughter in (they wouldnt schedule her till 3 months out due to there «guidelines» of only 2 children per day) the Dr. had no patience for her and was even irritable with her at times. Im not sure what my daughter did to deserve that treatment. I waited over an HOUR to be called back, then got a quick, and I mean quick so called exam. And had to re-​schedule (a month later) just for a simple cleaning. Other offices in the past have done the exam & cleaning same visit w/​out the wait and attitude.
There are way to many choices when looking for a new dentist to have to accept being treated this bad. Not to mention the assistants walking around talking about what was said in this argument with the office manager or that argument with the own Dr. As a patient I dont want to hear how unhappy you are with your job as you’re asking me to open wide…
I would not recomend this office to ANYONE! Even if the treatment were free…

This office is only concerned with money, how they can upsell, and oh… did I say money. I miss my old dentist!
Teeth Cleaning requires two appointments — not just the first visit — no every time you schedule a teeth cleaning. one for «consultation» and then you MUST make a second appointment to get your teeth cleaned. This has been true every cleaning for 5 years now.
Cleaning is not simply a polish and mirror inspection. Well at this office it is — unless you pay extra for what you would receive at my previous dental office as a routine cleaning.
Dr. Morgan has cut my gums, and poorly fitted a very expensive crown. They insisted on doing a Bone Graft for a tooth I had removed a couple of years ago — that is was «necessary». The poorly administered graft was stiched in with a single stitch and all came out. a total waste of hundreds of dollars.
Appointments: The reason we all make a dental appointment is so that there is an agreed upon time to meet and perform the service. It is very common to wait in this office 1 – 2 hours before being seen. Completely unacceptable.
Consultation: Consultation means that a young woman in a very tight ill fitting outfit comes in with her clip board to up sell you on options such as teeth whitening, straightening, more expensive crown or repair options and how they are better for us and of course how you plan to pay for everything she has just sold you. Trust me — you do not get beyond this step. No longer can you simply talk with your dentist about the options for treatment. It feels like a cheap used car lot experience.
This staff and the Doctors clearly do not care about their patients or customer service. It is all about their own convenience, the business of doing business, and completely lack the skills to build relationships with their «patients»
I have never written a poor review about anything or service online — but today I have had enough and finally decided to quite being a victim and change Dentists once and for all. I hope that we can once again find a caring Dentist and a warm friendly staff near Cypress that our Insurance Co. partners with.
Dr. Morgan seems like a nice person — but clearly his focus is not on caring for his Dental patients in a gentle, or thorough manner. Unfortunate.

ok so i got the root canal done in it’s entirety and i still feel good about this spot… i mean it is very hard to find good dentists (it seems they all are out to make as much money as they can from ya no matter where u go) but if you are going to have to pay for good quality then this place will do you pretty good — as they really know their stuff…
Here are the pros:
Dr Debrovsky (female dentist) is amazing on many levels and you will feel well taken care of by her. Her patient interaction is very nice and will keep you at ease — additionally she never hurt me when using the needle to numb my mouth (gentle all around).
Front office staff are quite lovely; really courteous and professional.
Office is pretty modern, clean and comfortable
Now it’s not without it’s downsides… here they r:
Crowded waiting room… due to overbooking I guess? Be prepared to wait 10, 15, 20 minutes at times.
Fast Moving… they move fast & furious here and that might not be for everyone and I think it might sometimes affect quality slightly
Pricing…not exhorbitant but definitely not on the low end.
Office is a bit small.
all in all one of the best spots I have experienced to date for dentistry.