ooShirts

Absolutely terrible. I order my shirts, they take my $ and then decide to put it on hold because they want the address verified. Now im haviing to file a fraud dispute due to THEIFT from oo shirts. Don’t waste your time. Youll be sorry.

I got a refund, that is about the only good thing I can say about this company. I was guaranteed a delivery date, and guess what, the shirts had not even been put on the press come that day. I live chatted with a rep that was no help and talked to a woman on the phone with customer service who tried to tell me that it wasn’t the end of the day yet so they could still show up DESPITE the fact that they had not even been printed let along shipped (which just flat out insane), she was also rather curt on the phone. Anyways, I emailed and finally got my refund. So I must say, after dealing with 2 unhelpful reps and not getting my shirts, this place stinks.

Should be 0 stars, but I can’t put 0. This company sucks… my order is a month late, my account has been charged since the day I placed the order, I cannot get a hold of management, I am currently reading multiple complaints on the Better Business Bureau site that this is a chronic issue with this «business» (if you can even call it that based on their track record). This is simply unacceptable. DO NOT USE OOSHIRTS!!!

I ordered shirts for my student organization on September 1^st. I was guaranteed they would arrive on my doorstep on September 15^th. September 15^th rolled around and my shirts were still «in production.»
I called the company to investigate this and was told there was an issue with «one or more» of the shirts and more would have to be ordered. Apparently keeping shirts in stock at a shirt printing company is not something they do. They informed be that it would be 5 days minimum until my shirts would ship out.
When I asked for some sort of guarantee of this, I was told they couldn’t do that. I then asked to speak to a supervisor and was told, «Our supervisors do not speak on the phone.» When I asked why, I was told that was «company policy.» The fact that I could not speak to a supervisor when I was specifically asking for one made me incredibly uncomfortable to continue my business with this company.
I requested a cancellation immediately. This was the only part of my order with them that I was happy with. I was 100% refunded my money within three business days. Now that I have my money back, I will have to place an order with another company and hope they actually can carry through on their side of the deal.

DON’T use ooshirts! TERRIBLE Customer Service!!!
I was trying to print a race t-shirt…race logo on the front, sponsor logos on the back. I sent them completed art work and then the emails began. they wanted letters from the sponsors approving the logos and I forwarded emails from all 13 sponsors approving the logos… then they wanted certified emails from everyone. I spent 30 minutes waiting on the phone to talk to someone. I kept getting underlings who would quote someone in the art department. This was a NIGHTMARE and they charged the full amount to my credit card even though they wouldn’t print the shirts!!! After 3 days of trying to get what they wanted I gave up and got my shirt printed locally and it cost me less! Save yourself the headache of working with these people and go someplace else. ooshirts will NEVER get my business again!

Do not go to this company for any printing! I ordered simple shirts with text, and they put my order on hold because they felt the grey I chose was not dark enough (!?). Then, instead of having a live person call you, they have an automated system call you and ask for you to call them! You call them and it goes to voicemail! Or it just hangs up on you! UGHHH so frustrating.
Well, I needed this shirts by a certain day, and guess what… they’re not even shipped out. I call to cancel, and they won’t cancel my order, instead they hang up the phone on me!
Bottom-​line, they say right on their site under their price guarantee that they guarantee quality, timeliness, etc… it’s all fake and all lies.
They are unorganized, unhelpful, and some were very rude: Nikkie, Angelita, Shania,
When they «transfer» you to someone to help you, it either goes to voicemail or simply hangs up the phone! Don’t expect any quality customer service!

Needs zero stars!
Wow, the worst customer service I have ever experienced! After I placed my on line order I never received a confirmation email so I called to make sure they had the order. I was put on hold for 15 minutes then asked to leave a message. It took 3 times doing this to finally get through to someone, they could not help me and put me on hold again to go to «tier 2». Another 10 minute hold then «please leave a message». Uggg, I did not find out until the next day that they did have the order but it was wrong. They said because they had already accepted the order they could not correct it, it was THEIR mistake! They did say they would cancel my order, give me 85% of my money back and I could try and order again! What??? Needless to say I canceled the order and contacted my credit card company. I received emails daily asking me to accept the artwork so they could print the shirts I had canceled! I responded to each email with my complaint and that I canceled it as well as left phone messages. It has been a week and a day since I canceled it and I got my first phone call from customer service who had no idea the order was canceled??? I explained what happened and she seemed to know nothing! Luckily my credit card company has taken the charges off my card, WOW I can’t believe this place is still in business! I plan to make a report to BB as well! Just got another email by the way asking me again to ok the artwork, lol!

ooShirts, more like BooShirts!
I ordered shirts for a specific event, there were 2 hold events on my order on separate occasions that could have been addressed in one call. this pushed back my delivery date significantly (about a month). When I finally got my shirts it was only 2 days before my event and the shirts were printed wrong (missing colors). I had no choice but to use the shirts for the event because there wasn’t enough time to get the shirts back to them. They only offered a $ 20+ refund for a $ 300+ order. Terrible

I’ve ordered shirts from ooShirts twice for different types of shirts and have been satisfied with the quality-​to-​price ratio both times. I ordered the Gildan Cotton T-​shirt both times (i.e., the cheapest shirts). The print quality isn’t the crispest, but it works out for bold, broad designs (see the photo I uploaded at
). We made our own designs in Photoshop and uploaded them to the shirt designer app on their website. It worked out pretty well for both of the occasions that I ordered shirts for. The online order forms also streamline the entire process, and both times I experienced no problems with payment (using debit cards).
Issues with the design (e.g., trademarked designs used without permission) were quickly brought to our attention via a phone call. The designer changed the design and emailed it to Ooshirts, and the new design was approved and made ready to ship on time.
Seriously, if you’re on a budget and need customized shirts for a club, team, organization, etc., Ooshirts can’t be beat.

Thank you… just got my shirts & hoodies, love them !!!
Good job on the printing and fast delivery :)

User-​friendly website. Good communication throughout the process. Amazing fast production and delivery.

So, to confirm we had two orders with them. One with blue shirts, one with pink. Our pink shirts came back incorrect with completely the wrong colors – colors that don’t even remotely match the artwork proof they sent me! They made me go through the process of this misprint form, and then sent out new shirts (please remember, this is over a month after they charged my card for the shirts). While i was waiting for this order to process, we received our blue shirts. These shirts, like the first one, were completely incorrect and didn’t match the colors or their artwork proof. I had to submit another misprint form, wait for them to get back to me, and it was refunded.
Finally, today, the reprint for the pink showed up. They look exactly the same as the first order. Again, nothing like the proof they sent me.
I asked for a refund and said we just wanted to be done with them. They are holding my refund hostage until they get their shirts now. Ridiculous – clearly they will get their fugly shirts back, but the fact they are making us wait to refund us, when this whole process has already been about two months, is beyond disappointing.
Never – ever – ever again!
Oh by the way, don’t try and call them, you’ll never get through.

I’ve used ooShirts three or four times for staff shirts in my small business. They have called to confirm specifics about graphics and tweaked them… this recent time there was a hiccup on their tweak, but still we got our t-​shirts a day early. Price, quality, speed are what we needed. Before ooShirts we used a big company on the East Coast, which was ok but cost a bit more and took 4 – 5 days longer. I’m reordering additional shirts soon.

My photo printed a bit darker than expected, but otherwise everything was above expectations — customer service was great (called when they did not receive art file) and shipping was faster than expected (I live in Bay Area too so it got to me in a few days). I would use them again but lighten up my image a few stops before I submit it next time. (It had quite a bit of black/​grey in the image).

Great shirts, great customer service, fair prices, quick ship, will do business with them again and again!

great graphics, great customer service, arrived fast. Cheaper than other stores.

In my Profile are links to my blogs, and one is a blog «Written» by my Cats, Nikita & Elvira Mistress of Felinity… Meowsings of an Opinionated Pussycat.
In the Fall I’d been giving some thought to making a shirt that promoted their blog in a very public, attention attracting way.
At the start of December an opportunity was presented to me to work with OOshirts to create what I was looking for.
A friend created the design, and over 2 months I worked with a rep, e-​mailing back & forth, so we understood the pixel and size requirements, and then I used the Design lab, which was very easy to use.
Customer Service was very helpful, delivery of the 2 shirts was a week quicker than expected, and the final product was beautiful to behold… absolutely perfect!
I wore one of the shirts the same afternoon I got them, and on the bus, a young man was so taken with the shirt he asked to take a photo on his cell phone to share with his Cat loving girl friend.
Hey, I’m all for helping young love succeed, hee, hee! :-D
The company has a very interesting website, and offers other cloting items to have logos put on, and has 2 very interesting blogs, as well.
I wish to encourage anyone interested in our more complete review, and wanting to see photos of the shirt, back, and front, to please check out this post on our blog…

When changing the name of my restaurant, complete with a new logo, I set out in search of a great shirt company for the staff and customers. ooShirts has a terrific website that I found easy to navigate, awesome customer service with quick response to my questions, high quality (so far) and low prices. Oh, and the delivery came days early — what’s up with that?

The t-​shirts were delivered on time and the design turned out great!
I live in Cupertino so I would have liked the option to pick up my order instead of have it delivered and pay for shipping. Overal, a great experience.

Before receiving the shirts, I had a really bad experience on the customer service side as well as with the website and email system. The process definitely was not smooth and professional, but they ended up pulling through for us in the end.
This is pre-​Christmas, we were looking for shirts for a group of friends, and primarily wanted to get it before everyone left in different directions for the holidays.
–When they sent us the image of the shirt for us to review, the image said: «loungs» instead of «lounge» — they are not native English speakers.
–The email preview had the same image on the front and the back — this is not what we input in the system and would have definitely returned if the shirts actually came out like this (thus ruining the whole idea, for xmas, etc.)
–Lengthy turnover period, took about 2+ weeks if you don’t pay extra for the rush
–Wouldn’t allow customers to pick up the shirts even though they are a local company (so that we could avoid the LONG turnover period)
–General lack of professionalism
How they pulled through:
–We got the shirts JUST in the nick of time with a design addition on the back (numbers) that we had wanted but didn’t request (hence did not pay for this). This could have just been a fluke, it’s fortunate that it worked out for us, but it is not consistent.
I can’t hate too much on a company that gave us a free design addition on the back, managed to get the shirts to us in time, and had the lowest prices on the web. I just can’t love them either.