Ice Center Cupertino

I’ve gone more than a hand full of times. Open skate. Pros and cons. Depends on what is important to you.
Pros: less crowds and cheaper than Sharks ice. They offer free skate for those that take classes. Lockers. Cons: Place is not in the best of shape in general, Staffed by young teenagers and if you get an adult, they are rude. (Should have gotten a name of that blond lady. Wow, was she ever ugly) No snacks bar or much seating in general.

Terrible ice. Go elsewhere!

I’ve skated here for years and while it’s on the smaller end, it’s a solid rink. For the price and ice time availability it can’t be beat. My team has rented ice here for years and haven’t had any issues. Staff and management are friendly. Drop in skates are pretty mixed in skill level so if you’re not good you won’t feel out of place. They did make some improvements to the locker rooms recently which look great.

Positives: open skate is less crowded and youth hockey is more affordable than Sharks Ice. Open skate is free if you sign up for a class or league. The youth hockey coaches are professional for the house league. The adult hockey league has better times and the schedule is more predictable than at Sharks Ice.
Negative: The rink is old and the ice could use some work. The locker rooms are upstairs and its a pain to walk downstairs in full hockey gear. The showers are converted closets. At times, the staff is less than attentive.

Sharks Ice is always my go-​to rink, but since it was closed for a private party, I decided to pay this ice rink a visit. I haven’t been here for a very long time so I thought it would be nice to see the rink where I used to train at when I was younger (probably 17 – 18 years ago) before I moved.
Anyways, I came here on a Saturday night and it was pretty packed. 10 dollars to get in and not sure how much the rental skates cost though since I brought had my own.
Right when I started to skate on the rink, I regretted it. The ice did not feel right at all. It seems as though they are not maintaining their ice very well because the ice was horrible. It wasn’t smooth at all like it should be and my spins didn’t even feel right. Even after the Zamboni resurfaced the ice. It was a little better, but still not good enough. Also, you can barely even see any of the lines anymore.
This rink is okay for kids and those just wanting to skate around, but other than just having fun, messing around, I would not recommend this rink to anyone.
Overall, I do not think I will be returning here until they remodel or renovate this place. I’m just going to stick to the Shark’s Ice :)

I would give 0 stars if I could. I pre-​paid for a private lesson for my daughter 3 months ago. I was supposed to get a call back for scheduling. Nothing happened. I called over and over and stopped by at the ice center to get issue solved. I have been told by one employee that I should have gotten an instructor assigned before I was asked to pay. And how is that my fault and how was I supposed to know that ??? Then other employees at front desk left multiple notes to the director of the center (so they said). No call back ! It’s the worst customer service I have ever seen. Whether it’s a staffing or training issue, I do not know. The center happily cashed in $ 45 and never bothered to deliver the service …

Increased the price to $ 15 for skates and time on the ice during the holiday season. The rink was much more crowded coming back a second time. Lots of kids, and a great place for the family.

My kids had their first class at Ice center today. They are 7 and 5 years old.
We arrived 5 minutes before class. It was our first day. The place was short staffed and messy. There was no way to know where your class should be. My kids had to tie their boots 3 times until they were ready to get in. One of the instructors even apologized saying they were short in staff. By the time they got in, there was 10 minutes left before the end of the class. It was a very frustrating experience for me and the kids.

I am generally happy with their class offering, facilities and teachers. My only complaint is the guy at the reception (Mondays) is extremely rude!

Sometimes size does matter.
I found Ice Center Cupertino to be small and crowded, which is not a good combination and can be especially intimidating for beginners.
There are some lockers on site, but people apparently try to save money, as I saw belongings strewn all over the benches and floor.
Sharks Ice in San Jose is cheaper than this place for admission only or skate rental only. But when purchased together, they’re slightly cheaper at Ice Center.
My recommendation is to pony up and head over to Sharks Ice for a much more pleasant experience. Unless you’re one of those people trying to save money.

Although my kids seemed to have enjoyed their time, I (being the parent that paid for it) probably won’t come back anytime soon. We went on a weekday and it was FULL of YMCA camp kids. There were so many camp kids skating and causing chaos and mischief. Even though there were some camp counselors, there still wasn’t enough supervision for the amount of camp kids. The ice needed to be maintained. You can see that there were just too many people on the ice at once. It was just hard to skate. The Ice Center, knowing that they were going to have a big camp group using their facilities, should have closed the ice time to the general public.

My preschool aged daughter has been taking ice skating group lessons here. She’s been improving and has showed great interest to continue on. The instructors are friendly as well as the staff working in the front. The weekend classes are jammed packed but the weekdays one are less crowded. The venue itself is run down but ice is ice. They have a decent schedule that accommodates us, inexpensive admissions and skate rentals. And as students the admission is free, just $ 5 for skate rentals. The student pass also has 3 guest passes which doesn’t include skate rentals but I find that in a 8 week course, 3 guest passes is enough. Also, I have a 2 year old and while they can charge her, they always just let her in for free and free skates so she can just try it out. She typically ones goes once or twice the rink anyway. We love coming here!

If I could give this zero stars I would. The rink is a absolute DUMP. Do yourself a favor and drive 10 more minutes to Sharks Ice — you’ll thank me.
The place STINKS, the bathrooms are DISGUSTING, there is not enough space for people to get their skates on, etc. There is nowhere to be if you want to watch an actual game. There is a HUGE flight of stairs to enter and exit the rink. Parking is a nightmare because of Benihana. The programs are misleading and the management is incompetent.
You’ve been warned!

The please need more maintenance.
I was there yesterday afternoon before kids game started — the are was a mess and the bad Oder was all over — they can use few cans of air fresher in there!

My go-​to place for ice skating. The place is always packed with little Michelle Kwans. Their skates are in decent condition. Just be sure to wear high thick socks so your legs don’t get scuffed from the lip of the skates. It hurts, trust me. I’d recommend getting hockey skates as opposed to figure skating skates because the brakes on the figure skating skates make you accidentally brake all the time and fall over. You don’t want your fingers getting run over. Oh, and wear gloves. Nothing fancy, just something to keep your fingers from getting chopped off. I like that they have vending machines so I grab some hot chocolate or coffee when I’m resting. Other than that, it’s a really fun place to do something new especially for a date or if you just want a good leg work out: D

Ice is terrible. Skate at your own risk. Sand was exposed last night. Staff just doesn’t know what they are doing.

I’m not an avid skater by any means, but I had a really nice time here. Very reasonable prices, was only $ 11 for unlimited skating and rental per person (with student ID). Staff was very friendly.
Would have been nice if they had a locker room to change, the bathrooms were a bit small and dirty, and they didn’t have any coat hooks or shelves to use while changing.
I agree with other reviews that they don’t clean the ice enough, so it got very messy very fast.
They blocked off part of the rink randomly for 30 minutes for a short private lesson, which was a bit unusual as it encumbered the rest of us. The mix of novice and experienced skaters also made it a bit difficult to skate quickly without risking any children’s lives.
But, at $ 11, can’t really complain.

This place is EXPENSIVE! 15.00 per person w/​skate rental. Wow for a family of four, that’s a bit much. Luckily my kids are only 4years old so they got the UNADVERTISED price of 9.00 each. The ice was a mess! The Zamboni is severely under-​used making the ice, well you know… A MESS.
Positives: 1. We had big fat juicy fun!
2. We were able to get out and move doing a healthy activity.
3. They gave a 15 min teaser lesson! BUTTTTTT
Cons: 1. If the teenagers in the too big clothes and the homemade Mohawks giggling and unfocused technique are the standard for the instructors the we will definitely take a pass
2-​price
3. ice
4. They should really have a real snack bar for hot beverages not just junk machines. (personal opinion)

This rink isn’t terrible, but from what I hear from people who’ve played hockey here, the ice has a certain «terrain-​like» texture. I think it might have to do with the guy who drives the Zamboni 83mph… he has to do the whole thing by himself though, including climbing down from the drivers seat at least twice to move the goals…
There’s no snack bar, but there are a lot of vending machines and the mall’s food court is right upstairs. There’s a teeny pro shop in there, the bathrooms are clean, and I’m not exactly sure what the locker rooms are like, but I haven’t heard any complaints!

Well, I expected to fall on my face a lot during my first ever attempt at ice skating (as far as I can remember). Instead I only fell on my butt twice, so five stars!
Right, we’re supposed to be reviewing the rink. Well, the price is right at $ 10. I did find that it was slightly hard to tell where to get ones’ boots from. It almost looked like it was self service, until the guy suddenly came back from wherever he’d been hiding and sorta barked at me.
Also, my laces were very different from one skate to another. The right skate had long laces that I had to wrap around my ankles, whereas the laces on the left one were kinda short! Also, I never would’ve known to tie around my ankles without one of my cohort suggesting as much. It was a bit tricky to get both skates at the same tightness in light of this discrepancy.
As for the rink itself, it was fine. I mostly clung to the wall (how else do you think I avoided falling more often?) and at times it was worrisome when the trainer was working with a little girl the size of my elbow, but mostly I had fun. Is it dingy? I guess so, I don’t have a big frame of reference.
And as Lorrie M. says, there ain’t nothin’ else ’round here, so whatcha gonna do?