The UPS Store

This place is great. I always work with Sharon who has been helping me for several years. They are quick, friendly, funny, and very convenient.

If you expect unfriendly service, minimally trained employees, and being lied to — then this is the right place! Want your package refused because you were told your name was not on the shipping label and told by a very unfriendly woman that the owner of the store refused it — only to find your name ON the label after it was returned to the vendor? When the same unfriendly woman was confronted again with proof of the name on the label she gives a second completely different story about why it was refused and who refused it. Package refusals cost patrons and vendors unnecessary additional shipping charges. This store does not have your best interest at heart.

I will never return to this place. There is an employee that works here that needs customer service training asap! She is an older, blonde haired woman with long colorful fake nails. She would rather argue with you about anything and everything than send your package. I literally told her my phone number SIX times and she still couldn’t type it in correctly. She then ask for my address which is strange because I am in the computer system. But then again she probably did not enter the correct phone number! I proceeded to hand her my driver’s license so she could copy the information into the system. I guess the joke was on me because she rudely stated «I can’t read that!» Which I find funny because the store has a sign posted that a photo ID must be shown by anyone wishing to ship a package. This whole fiasco took well over fifteen minutes and at this point I my patience were beyond running thin. I told her I was in a hurry and I would go elsewhere. She looked at me and laughed and then grabbed her soda from under the counter and walked away. There was a younger male employee standing in the back that offered no help so I took my package and left the store. I then went to The Shipping Post located down the road and received MUCH better service and even paid less than I would usually pay at the UPS store.