T R Martin Heating & Air

For the last two years, T.R. Martin has been doing an annual HVAC service for me. They’ve always been prompt, courteous, and educational. On Monday, my downstairs AC didn’t seem to be working. I called TRM and they were able to stop by and check my unit that very morning. Owner Tim spotted my problem quickly, changed out the part, and we were fully operational. The part was still under warranty. Tim took the part with him and said he’d make the warranty claim himself. I didn’t have to do a thing except say thank you.

The people we bought our house from 3 years ago recommended Tim Martin for servicing of the HVAC system. We are so grateful! Tim and Kim are wonderful, they’ve fixed anything that went wrong with our systems, and made annual checkups to make sure everything is okay. Our systems are about 14 years old now and still going strong, thanks to their care. They are honest, fair, and know HVAC systems and how to keep them running properly. I strongly recommend TR Martin services.

I’ve been using T. R. Martin for 11 years. Always excellent service! And always keeping my heating & air running efficiently and if needed, always keeping my repair bills to the minimum. I would recommend them to everyone!

I want to start by saying: I have NEVER written a review before. The experience I had with TR Martin was so exceptional I decided it was time to start.
My boyfriend and I recently purchased our first home in Cumming and needed help figuring out what was wrong with the AC unit. Kim and Tim were great (understatement) to work with. They spent long periods of time on the phone with me — helping me troubleshoot as much as I could on my own.
Once I realized there was nothing I could do to fix the issue, they came out promptly and diagnosed the situation. We ended up buying a new unit from them, which they installed the same day. The price to fix the unit (which was very old) seemed like a waste. Tim and Kim were great at letting me know all of the options and gave us a fair and square deal. I feel very grateful that their are still business owners as ethical and wonderful as them in the world, let alone the town I will be moving to.

My experience with T R Martin was excellent. Above all they are honest. This is not so easy to find these days. These folks won’t rip you off. I also found them to be reliable. They showed up on time and completed the necessary work quickly. The bill was very fair. I highly recommend them for Heating and Air Conditioning work.