My neighborhood just renewed Synergy for a 3rd year despite them not having the lowest bid. To me, that speaks volumes on the quality of their work. I’d say more, but I don’t know anything about landscaping beyond how to cut grass. I know every Friday though the place sure does look beautiful!
Jane D.
Classificação do local: 2 Alpharetta, GA
This group was referred to me for a large landscape project of tree/shrub installation. I paid over $ 6500 for their work and 5 – 8 shrubs have already died in the last few months since installation. While I was initially told that they have no guarantee on their trees/shrubs, I managed to get agreement that they would replace if unrelated to our care of watering. I sent 2 – 3 e-mails Shaun requesting that he please take a look at these shrubs because I believe they were dead/diseased and to please replace. He blew off our appointment 2 times and never heard back. Since, I have had a certified Arborist and plant professional evaluate ALL trees and shrubs and confirmed several were dead, among other gaffes in the installation(mulch spread over tree root, insufficient mulch to protect trees/shrubs, burlap bags partially opened, etc.). I will now be spending more money to replace shrubs and redo their work. I regret not choosing another referred company that was a bit more money, but had a 1yr warranty on their plants/shrubs.