Shannon Eyecare and Optique

Even though this location is ridiculously far, I came here because the optometrist I have been going to for years started working here, and I trust him and only him to examine my eyes. I have extremely poor vision with slight astigmatism.
The office is located in a small house tucked on a side street in downtown Cumming. The staff is a mixed bag. There is one girl that is fairly pleasant, but the rest? They are not exactly rude, but don’t go out of their way to be nice. It’s like they act minimally polite, just enough to get by.
I went in for my exam, my doctor prescribed some new high tech contacts for me to try. I came in to pick them up and have him look at how they fit. After that, he told me to come back in two weeks. However, I didn’t even make it two weeks because I had such a terrible experience with the contacts. That is no fault of Shannon Eyecare, though. Just wanted to mention it. So I went in a week earlier than my original appointment and told my doctor of my issues, and in the end, we just decided to go with the brand I had been using.
I asked the office ladies how much the contacts would be, and they quoted me $ 34 for a six month supply. I thought this was great! It was definitely way less than what I would be paying online. They ordered a trial pair for me, which I had them mail to me (very nice of them) and then I placed an order for my contacts.
When they came in, I got a voicemail from them stating that my contacts were in and since I wanted them shipped to me, I would need to pay for them via phone before they could send them out to me. I called them back and inquired the price.
«149 dollars.»
«OK… sorry, I am a bit confused. I was told they would be $ 34 for a six month supply.»
«Nope, it’s 149 dollars. Ten dollars for shipping and 139 for the contacts.» (TEN DOLLARS FOR SHIPPING! Outrageous.)
«Ummm. OK. I think I will just come in and pick them up myself to save on shipping. Thanks.»
In the end, I just called back and asked them to return the lenses. Thankfully, they didn’t give me any grief about it. I knew ordering them online would be way cheaper, and with free shipping. Sure enough, I got them from 1800Contacts for $ 55 less.
If it were not for my poor eyesight, I would have just stuck with the Northpoint Visionworks. Thankfully, I only get my eyes checked once a year.