Scott’s Auto Center Inc

This is the best auto repair shop I’ve ever taken my car to! My check engine light was on and got it diagnosed. They were very honest and met me know what was going on and even informed me about other minor issues! The customer service is very very good and very professional. Next time my car needs work i know where I’ll be going!

I will never take my cars somewhere else. The mechanics stayed late on THANKSGIVING Eve! Busy shop so make an appt ahead of time but totally worth it. This is the only place I feel comfortable taking my cars, where I know my lack of car knowledge isn’t going to literally cost me money.

Scott’s is a great place and welcome neighbor to South Forsyth High School. They continuously and generously help with SFHS sports cards, fund drives, advertising at sporting events. Easy to schedule an appointment and they send me email reminders. As far as service for oil changes, emissions, and we used them for a couple other small repairs they were fast, clear, friendly, professional, and humble. Great place to spend your automotive maintenance and repair money… They treat my teenage drivers, wife and myself very well. I give them my highest possible endorsement.

Great! I have been using Scott’s for 5 years now. My Mazda with 76K is still going strong.

Scotts Auto Center has been my mechanic for over 5 years now. Every oil change, car wash, and repair has been done there on every single one of my cars. This is such an amazingly clean and professionally run establishment that I honestly look forward to bringing my car in.
I know it can be a pain to drop a car off or make an appointment for just an oil change, but these guys are worth every dime and extra minute you spend compared to any mechanic in the area.
Also, make sure you take advantage of their free car service. If/​when I need to leave a car there for the day, they drive me back to my office and will come pick me up free of charge.
TL/​DR:
–This is the best mechanic in the entire area and probably the best in the state.
–It can be a pain that you have to make an appointment for an oil change and/​or a car wash, but it is worth every dime.
–They have never lead me wrong, and are always truthful.

I bought a used car that was mostly spotless and after about 2 weeks it had gotten dirty from my wife driving on the dirt road to the barn where she keeps her horses. The truck definitely had some mud on it, so I brought it to Scott’s Auto Center for a wash from their detail department. They were very polite and everything went well until I walked out to get my car. I noticed on the passenger door that there was a mark about 14 inches long that had about 4 or 5 small dents along the mark. I rubbed my finger over the mark and it came off where I rubbed it, so the mark was on top of the paint (which was good). The mark looked like it may have been rubber or plastic.
I immediately went back inside and told the gentlemen at the front desk that I had a mark on the car and he came out to take a look. I showed him how the mark came off when rubbed and also how the mark perfectly lined up with the 4 or 5 small dents. I also told him that the mark and dents were not on there before because for 1: I new every mark and dent on the whole vehicle because I had just bought it. 2: Since the mark was on top of the paint and easily rubbed off, it had to have happened after the car was washed. (probably when the person brought the car to the front for pickup.) He agreed that it had to have happened after the wash because of how the mark rubbed off so easily.
He told me not to touch it and called the detailers out and I explained the situation to them and they rubbed the mark off the door and looked at me like «You good now?». I said what about the dents that literally lined up with the mark perfectly? He said «We did not dent your car.» I told him they had to of done it because it had to happen after the wash. He then just accused me of 4 wheeling the truck and doing it myself and said that we have cameras that could prove it. I said «Great! Lets go look at it».
We went back inside where he said something to the guy at the desk and then disappeared. I told the guy at the desk that I wanted to see the video. He told me that he couldn’t pull up the video that ADT had to do it after the weekend. He took down my info and said he would call early the next week to review it.
After two weeks, he never called and I went back in and he said that the owner hasn’t been able to do it yet. I waited another week and went in again. He said that the owner had reviewed it and said that where I parked it before the wash, he could see the dents there. I told him that I would like to see that myself. He told me that the owner was not there and he would have him call me in to view the footage. To this date I still have not heard from them. They have NEVER contacted me even once.
I have now pretty much written off the incident as un-​collectable as any footage that did exist is sure to have been over-​written by now. I don’t see how they can sit there and say that it wasn’t them when the evidence of the mark absolutely proves that it had to be them, or that it happened within the couple of minutes that they parked the car in the parking spot with no other cars around and I walked out. It also seems that If I were the owner and had a customer accusing my company of denting his car and I had video footage proving otherwise, I would have saved a copy of that footage to show the customer.

Today was my first time coming to Scott’s Auto, I drove 45 minutes to it because it was so highly recommended.
Not only were they fast and efficient with my car’s repairs, they were also $ 75 cheaper, even with additional repairs, than a quote I received from my usual mechanic!
Such a professional establishment, will definitely be using them again in the future!

I am a very thrifty shopper. Always want the most for my money. I’ve checked several reviews of Scots Auto Center and thought I would give him a try. I need an alignment, a tire, and an oil change.
After 30 minutes they came back and told me the alignment was not necessary. The pull was a minor brake issue and the tires just needed rotating. Within an hour, my car was ready and they gave me a coupon for free oil change. My bill was under $ 100 dollars. I recommend him to everybody and will use him again.

Place has nice front desk staff but after using them for 4 years, its hit-​and-​miss on the quality of the service and their recommendations. Not sure if its due to the expansion and resulting xtra volume of customers, but when you have to make multiple appointments for routine maint, work, then something is not right. That said, probably OK for single routine maintenance but nothing more.

First time I tried Scott’s was for a second opinion from another John’s Creek repair shop who said I needed over $ 700 worth of repairs. Thank god I didn’t take their word for it because Scott’s was actually honest about what I actually needed! No where near $ 700 in repairs! I go here for everything now and have benefitted by the exceptional service and being called by name. They know me and they know my cars and I wouldn’t go anywhere else! Ask for Bob at the desk. He’s great!