Eagle Eye Home Inspections

Justin was our home inspector a few years ago. He was extremely thorough and worked hard to make sure he did not miss anything. He even came back 2 weeks later to reinspect after issues that he found were corrected to ensure they were corrected properly. I highly recommend Justin from Eagle Eye.

Single worst thing I have ever done. I hired Eagle Eye to do a home inspection on my property, and I wish I hadn’t. I toured the property with Michael Sebastian, and I thought he did a thorough inspection, but boy was I wrong.
Lets start with the fact that he told me my master bath was perfectly fine, and didn’t have a problem. Fast-​forward to, after I closed on the house, and took my first shower and it started raining in my kitchen. Turns out the shower pan was improperly installed, and the home inspector should of filled the shower and seen that the water runs away from the drain and into a corner of the shower that has a hole in it and leaks into the subfloor beneath the shower and ultimately into the kitchen. Michael tells me he filled it with 2 inches of water, and it drained fine, then tells me he couldn’t find anything to plug the drain with so he didn’t fill it, but that he let it run for an hour. I was in the house when he was inspecting, and he never ran the shower, but he said he let it run for an hour after I left. $ 3500 later problem fixed.
Then on the first hot day of the year I turned on my A/​C, and nothing. Michael said A/​C was in good working order, and shouldn’t have any problems. Come to find out by a HVAC technician that my A/​C units are completely worthless and should of never passed an inspection. $ 2500 to fix each one or $ 3500 each to just get new ones!
I called Michael to ask for my money back for the home inspection since I feel he didn’t do his job, he shouldn’t get paid for it, and he proceeded to call me a liar, and that since it had been 2 months since he did his home inspection he didn’t see why I should be entitled to a refund. He proceeded to tell me that he couldn’t be sure that I didn’t cause those problems, and he wouldn’t be refunding me my money. I can see if I was asking for him to cover my costs of the repairs why he would have a problem, but feel like a refund of just the money I paid for his shotty work shouldn’t be such a problem.