Belk Dept Store

Not even going to bother to rate it, i give it zero stars. first of, i worked for Belk a year ago. i quit because of the VERY poor management, who would not only treat the staff awful but also the customers, especially when they had questions. PLEASE DONT EVER APPLY HERE! they treat you like you’re just a number, and you’ll regret it the very first day, instead of finding friends you find enemies.
P.S The managers really do suck.

Cashiers do not pay attention and let customers pass in front of you. I had two people pass in front of me while staying in line and they didn’t seem to care or even say a word to them.
I guess you have to be rude to shop here.
Then their machine gave trouble and I got to wait longer.

This is where my mom likes to shop… and shop… and shop. She’s 80 now and I don’t mind taking her shopping as she can’t on her own, but Belks is her store, it always has something she likes– and last week, she found something for a dinner in less than 10 min of walking in the door, which saved us lot of time wondering. A bit too much inventory for me– sometimes enough is enough– but understand the need. I found a suit and with sale price was a steal. Great customer service here, really makes sure you got your qualified discounts and we use a belk card. They always push me to get a card, but no thanks and (ease off the heavy push of setting up a credit card… really!). I don’t one. Still– great customer service, got what we wanted all on sale. Happy mom.

CHANGE IS A-​COMIN!
As I entered the store today, I noticed that a lot of things have changed since my previous visit. The Ralph Lauren Collection for women, (formerly located to the immediate right of the entrance) is no more, it has been replaced by Michael Kors. Free People, (which I have never noticed in this store before), has been added as one of their new collections.
The women’s department has been relocated and seems to have been downsized in terms of volume and the quality of selection. The store is currently having a clearance sale throughout, (65% off the original price), but I have noticed the sale areas are much better organized than in previous visits. I realize that some of the messiness is due to customer behavior but I still believe that Belk needed to step up their monitoring of the sale racks and dressing rooms.
As I went into the men’s department to look for the Ralph Lauren neckties, I was told that they no longer carry them and that they have been replaced. (However, I did not see a comparable substitute). I did notice that their suit separates are currently on sale at 50% off until Sunday. So if you or someone you know needs a suit or jacket, you better get to steppin because time is running out!
I am excited to see this store once all of the changes have been implemented. I would love to see more upscale offerings especially in the shoe department so that there are just more options for the community so that no one has to drive to Alpharetta or Buford for select items.

This was my first time in a Belk and let me say the staff was rude and not very helpful at all. I went to return two shirts my boyfriends mother bought that he hated and had been procrastinating on returning. I went to return them and fully intended to buy him some other stuff. When I went to the sales lady to return them she said these are from August and are now are a penny. Uh, ok, but you have a 180 day return policy, I have the receipt so why do I care. She was upset since we took so long to return them. Well it’s not her money and sorry, but we have been busy. Because of the attitude I decided against buying anything there.

Belk is the only true department store here in Cumming (and probably in many other suburbs). It is not a discount department store like Kohls. It falls somewhere between Macy’s and JC Penney. Belk has very nice makeup counters (Clinigue, Estee lauder, etc). They also have plenty of stuff for your home (towels, bedding, small appliances). Belk is one of the only places I think it is worth having a store credit card for. Every other weekend, they have a sale and Belk card holders always get an extra 15% or 20% off. Belk is shaking off their imagine as an old lady store with their new «modern southern style» ad campaign. The store certainly has its fair share of older customers but they also have plenty of hip clothes and accessories for super-​moms like me to stay looking chic and hip out here in the ‘burbs.