Animal Medical Center of Cumming

When I first moved to the area, my then boyfriend and I were taking our dogs to Animal Medical Ctr. We thought all was ok until our English Bulldog started having eye problems. His eye was obviously bothering him and he couldn’t stop rubbing his face. The doctor (it was a man, but I can’t recall his name) just gave us some ointment and sent us on our way. While it seemed to help a bit, the problem came back and they gave us some more ointment and sent us on our way again. We ended up going out of town and boarding our dogs (all 3 of them) with US Canine and upon our return, our boarder mentioned a condition called Entropion, where the eyelid starts to curl in and eyelashes rub up against the eye. A VERY common condition, especially in the breed. She set us up an appt with a vet close by whom she had worked with in the past and we headed to his clinic. According to the print out she gave us, if not treated, can lead to blindness! Sure enough, as soon as we get there, he diagnosed our bulldog with entropian. I was fuming at our old vet. How could they not know something that was SO common that even the lady we board our dogs with could diagnose him before our own vet could? We immediately asked the receptionist to call up our old vet and transfer all our dogs records to them, and I can tell you it’s the best thing we’ve ever did.
I also want to mention that we had an African Grey parrot that we were flying to my dad’s in WA state and needed a health certificate in order to ship the bird. I called up the Animal Medical Ctr of Cumming since that is where we were taking our dogs and asked if they can check the bird and issue the health certificate. I just assumed that they did typical animals, dogs/​cats, and maybe a couple others, but wasn’t sure about birds. They confimed that they could see the bird and so I brought him in. THE DOCTOR DIDN’T EVEN TAKE THE BIRD OUT OF THE CAGE TO EXAMINE IT!!! He looked at the bird and actually said «well, can I say that it looks healthy, I mean sure, it looks healthy…» and proceeds to issue me the health certificate. I had never had to take a bird to a vet before (it was my boyfriends bird) but I left feeling that something wasn’t right, although I wasn’t sure exactly what the vet was supposed to do to examine him.
After those two horrible experiences, I would have rather given them no stars, but apparently that’s not an option here. Beware if you decide to take your beloved pets here. You can easily run the risk of misdiagnosis.