Woof-Purr

Woof Purr has taken care of my dogs for years. They are walked twice a day and fed. Some pet services overfeed and don’t show up on time, but Colleen’s team are wonderful. My dogs get the right measured amounts, fresh water and lots of love. My temperamental dogs love going out with them. My Brownie doesn’t like everyone, but loves Colleen’s team. They are so nice and patient. I am grateful for such a reliable company to turn to since I travel so frequently. I refer them all the time.

Cole took great care of our girl Stella while we were gone on vacation. There aren’t too many pet care specialists we can rely on with our 80 LB Rottweiler. But, Cole and her hit it off immediately the first time they met so now we don’t stress about not being able to find someone to watch and care for her anymore. She really takes pride in her work and goes the extra mile for the animals she cares for. I highly recommend her service and will not hesitate to use her again confidently.

I am so lucky to have found the best dog sitter on the planet. I have a new pup who has never been left alone so I was very nervous leaving her for a week while I went on vacation. My anxiety was put to rest when I found Woof-​Puff. She is the most caring and loving person. She would send me updates so I knew how my dog was doing. My dog really loved her new dog sitter. Trust me, you will not find a better staff that has bigger hearts and they do a lot of charity work for animals. I promise you that you will not be disappointed by wonderful Woof-​Purr. I could never thank them enough for taking such good care of my fur baby.

I seriously couldn’t rave high enough for Colleen and Woof-​Purr. I have to go out of town about once a month, and having them takes the worry completely out of my trips. I never wanted to board my cat as she is older and gets nervous, but the cat visits have been amazing for her. They come to check up and make sure she’s ok, and hey, I get a text update with pictures and video of the furry little face I’ve been missing. Totally over the top but amazing and appreciated. You get the assurance that who you’re trusting your pet with is someone that truly loves and cares about animals, and also respects that you love your pet. I’m not sure you could ever put a price on that, and it’s much more rare to find someone like that than you would hope. The price is amazingly cheap for the peace of mind it delivers. I often can’t schedule things until the last minute, but Colleen is totally kind and accommodating. Every time. I highly recommend them.

I can’t say enough about Woof-​Purr. I returned from a long weekend trip to Sacramento just an hour ago and immediately wanted to write my review!
My boyfriend and I have two cats who are very independent and usually just fine on their own for a weekend (they have an auto feeder and water fountain). However, our apartment doesn’t have AC, and early in the week we saw that there would be a heat wave over the weekend, while we were planning to be gone. We started scrambling to find a place to board the cats, and when we reached out to Woof-​Purr, Colleen told me they don’t board cats but do offer cat-​sitting visits, which was absolutely perfect. The price was very reasonable, so we proceeded.
And holy moly, I’m so glad we did. Even though we didn’t get all the details worked out until the Friday we were leaving and had to scramble a bit, Colleen was so flexible and helpful as I set up our profile and got the paperwork submitted. We had Julie come visit the cats, and she was absolutely fantastic. I can’t speak highly enough of her. During our initial consultation she took very detailed notes and asked plenty of questions. The kitties usually scramble to run and hide when someone new comes in, but I think they sensed Julie’s gentle soul, because they were immediately curious about her. She is an animal lover through and through, and I knew right off the bat that they were in great hands.
Over the weekend, Julie would send very detailed recaps after each visit along with a handful of photos. I can’t even tell you how much peace of mind this brought us! She would touch on every instruction I’d given her, and seeing our happy kitties up to their usual mischief was so reassuring. The visits are a half hour long, so in addition to the «basics,» they got plenty of attention and play time each day.
I will absolutely use Woof-​Purr again and would recommend them to any pet owner looking for fantastic care and peace of mind.

Woof Purr is excellent! I’ve used their services for several years whenever I would go out of town (typically once a month for a few days at a time) to sit my two (spoiled) cats. Moving up to the Bay area and very sad that I have to find another pet sitter. Colleen and Julie were both extremely courteous, caring, and detail oriented throughout my experience with them. Couldn’t recommend more!

If you want your pets in best hands then go to Colleen — SHE is the BEST

I am so thankful that I found Woof-​Purr! I looked and interviewed at a lot of other dog walkers and dog walker companies until I was fortunate enough to find Woof-​Purr over 4 years ago. My dog Bubble and I love Colleen, the owner. I appreciate how she and Bubble’s dog walker treat Bubble as if she was their own. Colleen is genuine, reliable, caring and professional. She truly understands each individual dog’s needs and tailors their care to meet those needs. I’m so happy to be able to put my trust in Woof-​Purr and Bubble is too!

I love Unilocal!!!Unilocal gives an opportunity for feedback on a company, from the perspective of the client, both good and bad. This gives the owner of the firm a chance to look at their business and improve what needs to be changed.
I have worked with Woof Purr for over 5 years and have had the best experience with this firm. Honesty, flexibility and integrity are what sets this company apart. The owner, Colleen Jones, is always positive and accommodating and has really gone out of her way on a multitude of occasions to help us out (especially when vacation time is here and we need a babysitter for our furry friends). Her walkers do what they say they are going to do, always in a timely manner and go so far as to snap pictures of our babies having fun, that are then sent to our phones. This little extra touch is what gives us a little more peace of mind. Woof Purr have been nothing but a pleasure to deal with.
In dealing with aged or infirm pets, I have seen nothing but professionalism. I know we have had issues with other firms who wouldn’t take the family pets because of the dispensing of dosages of medicine. These can be daunting, of course, and no one wants the liability. However, I am happy to say Colleen and her experienced team have been fantastic with my babies, feeding them the proper dietary supplements we provide as well as dispensing medicines, when necessary.
The bad stuff: sometimes the billing is a little late. I can live with getting a little more time to pay a bill. Thanks Colleen. Please don’t fix!!!
I would recommend this firm wholeheartedly to any person who loves their pets, old or young and wants them cared for by people who care about animals, not just people trying to get paid.
Unilocal also gives an opportunity for trolls to lie about a company and slander a business owner. Trolls come up with creative stories that can never be verified. Trolls attempt to dissuade you from engaging the services of good companies because they have an ax to grind in their pathetic existence. Unilocal is an equal opportunist and gives Trolls a platform to spew their venom. Oh well. I guess they need something to do that is destructive. I wonder if these Trolls ever reflect on what they are doing. Probably not.
Either way, this is a good firm. Colleen will treat your babies right.

BEWARE of who you trust to watch your fur-​babies in your absence! Animals don’t have a voice of their own but YOU can be THEIR voice! Cole Jones is not an honest woman. She was supposed to feed our cat twice per day. We found out via our security camera that Cole only showed up once a day. And she collected money for two visits daily for three weeks. She would dump a whole can of food on a plate, didn’t clean out the water bowl, and forgot to scoop the poop from the litter box. Our cat got so stressed out from the dirty litter box that she peed and pooped in our closet!
The next time we go on a vacation, we will ONLY board our cat at the vet’s office or a more trustworthy business. We won’t be trusting anyone with our fur-​baby anymore. Please read Unilocal reviews carefully before trusting some of these pet sitting businesses. These pets are like our children, and we wouldn’t let just anyone look after our children.

Julie is such a sweet soul, and our skittish cat loved and trusted her immediately. She sends detailed emails with a slew of pictures of their time together. She is a true gem who makes our cat feel so much better about being on his own when we are gone. And we just love her.

We just used Julie and Woof-​Purr again and were, one more, so extremely pleased with their service.
This round, I made a mistake with the dates and times! I felt terrible, but Julie and Colleen were so nice and accommodating.
We are so grateful that we can rely on them to take care of our kitties when we’re away.

I am so fortunate to have found Cole and her walkers several years ago. I have moved around the westside quite a bit and even when a new walker is assigned because of a new neighborhood, each one has been dependable, communicative and prompt. I always receive a text update immediately following the visits, and more times than not, a pic. I never worry that my girl will be forgotten, which allows me to focus at the office. Thank you, Cole for selecting your walkers so carefully.
I can’t recommend this service enough.

I think Colleen and your staff do an amazing job I have been using them for years to take care of not only my cats but rabbit is well. I read some of the other reviews people have left you can’t please everyone all the time and some people are just downright idiots. My animals have always been well cared for under her direction. I am gone 2 to 3 months out of the year and always come back to a clean house, but more important very happy animals. My opinion is that her and her colleagues go the extra mile to send text pictures and daily updates on the care and well-​being of the animals. They also take the time to actually play with the animals not just throw in the canned food and leave. She is one of the kindest most thoughtful person I have ever met in my life I don’t understand how anyone can give such a caring helpful human being a negative rating. I was they themselves are just negative people. It takes a lot of hard work care and love of animals to do what she does on a daily basis seven days a week 365 days a year without a break or vacation. Because of the sacrifices she makes her clients are allowed to take holidays and vacations where is for her it’s a busy time of the year. It saddens me when I see such a negative human beings in the world that have nothing better to do than slander a hard-​working amazing human being like Colleen with bad reviews that are untrue and falsified and probably written from a competitor that doesn’t have any work in and trying to slander her.

The reason I’m giving them 1 star is simply because of Colleen’s refusal to respect my wishes as a customer by not contacting me about non-​emergency situations. I could have looked over all the other things, but because she sent me over 15 emails in 5 days, while I was on vacation and NOT one was an emergency– 1 star. Very unprofessional and got too personal. Proof not slander:
I hired them to care for my cats while on vacation in London.
Let me start by saying, my cat sitter Julie was amazing. She was kind, thoughtful, and took great care of my cats. She got a mix up with the times she was supposed to be sitting on the first day, then for some reason she changed the visits from afternoon to morning. Wasn’t a big deal as long as my cats were fed. She did exactly what I asked. I asked her to text me when she arrived so I could log in to my camera and see the cats. She did just that every single time and also followed up daily with emails. She left my house spotless.
So why the bad review?
The owner, Colleen and I had gone back and forth several times before I left. At first I was annoyed by the amount of questions and TMI she was giving me regarding other situations in which pets had gotten ill and she had to pay for a vet bill because the pet owner didn’t leave proper payment and she still hadn’t been reimbursed. I actually told her to spare me any further details of other events.
She said that we should connect before I left. I ended up talking to Julie (the cat sitter) the day BEFORE I left and thought everything was taken care of since she worked for Colleen. One would think it would be good enough. But according to Colleen the sitters are not responsible for scheduling etc and details… I understand, but neither she nor Julie communicated this to me in the beginning. AND if she were so concerned why didn’t she contact ME instead of Julie?
After a grueling 11.5 hour flight and a time difference of 8 hours, I get settled into my room only to find an email from Colleen saying it was important that we spoke before I left and she thought I’d gone and she had no key to my house. I had no idea what was going on because I’d just spoken to Julie and apparently they hadn’t communicated– and Colleen and I had also discussed that I did in fact give them two keys.
Reminder– this is what I’m dealing with on my first day of vacation.
I wrote back and told her that I’d discussed this already and was concerned that because of all the miscommunication my cats might get neglected. (IE. Julie forgetting what time to go.) She then proceeded to send me several very lengthy emails and said she didn’t know why she had it in her mind that she didn’t have a key.
At this point I’m worried a bit. It appears that she is completely disorganized. However, later on it was all sorted and I went about my business on with my vacation or so I thought. After an evening out with friends I come back to find she’d emailed me yet again. She’s actually trying to get into a he said she said argument saying that I was the one who misunderstood her.
Finally, I told her enough and not to EVER contact me while I’m on vacation unless there is an emergency. I was very direct and specific.
Well, she continued to email me!!! At this point, she has emailed me 10 times telling me how she runs her business, how her friend ran her business etc. Remember, I’m on vacation 8 time zones away! I wrote back to her and said I was absolutely stunned she proceeded to contact me after I told her to stop… And she emails me again!
I eventually emailed her and copied Julie and was very direct with what I wanted and I repeated that I did not want to be contacted again while on vacation. You guessed it. She emails me again, but this time calls me Jennifer (not my name). Then emails me right after that to say WHY she called me Jennifer.

The next day, Julie contacted me with her regular follow ups and asked if I wanted 2 free visits. Remember, I’m 8 time zones away and it’s New Years Eve, I’m on vacation. I didn’t have a chance to respond to her, because I’M ON VACATION. THE WHOLE POINT OF GOING TO LONDON WAS TO GET AWAY. Next thing I know, here come more emails from Colleen about me not responding and that she is worried. I ignored her.
After the gig was over, Julie left both keys on the counter just like we had discussed and I informed her of when my guest would be arriving. Apparently, yet again this was not communicated to Colleen because she then emails me 2 more times asking when my guest was coming and asked if I would have her contact them. The gig was over, non of her business. — If it were necessary for my guest to contact Woof-​purr that should have been arranged before.

This is the first time my boyfriend and I have used Woof-​Purr or any pet sitting service, and I don’t think we’ll be looking for another anytime soon. Diana was our little kitty baby’s sitter and she did a fantastic job. She sent us so many pictures and lengthy text messages to let us know how our kitty was doing; and it was much appreciated for pet sitting first timers like us.
Diana had a very calm and gentle spirit about her which we think was perfect for our kitty, who is very timid. I’m happy Colleen was so thorough with her questions about our kitty to match us with such a perfect pet sitter. The pricing to watch our kitty was extremely reasonable for everything Diana did. Everyday she’d feed, clean the water and litter box, play, pet and love our kitty to make sure she wasn’t too stressed.
We will definitely only be using Woof-​Purr so long as we live in the LA area as well as only having Diana babysit our kitty. Thank you Woof Purr we can now go on vacations and not have to worry about our little baby… too much ;)

Fantastic pet care services! For as long as I live in the area, I will use Woof-​Purr and recommend them to anyone who needs pet care services.
Colleen the owner is fantastic and is so thorough — you get the feeling she truly wants to give your pet the best care and attention.
Julie has been our pet caretaker the past few times we’ve used Woof Purr and we love her! She is awesome and truly an animal lover. We have 2 cats and 1 dog — 1 cat that needs medication, another cat that likes to eat the other’s food, and a shy senior dog. Julie handles them all like a pro. She sends updates and pics and from all the pics they look happy as can be!
It’s such a weight of your shoulders when you can travel and not worry about your pets at home because they’re well taken care of. So happy to have found Colleen and Julie.

I’ve been using the services of Woof Purr for nearly a year and I am consistently happy with the service they provide!
Julie comes and walks my dog Layla 3 – 5 days a week and Layla is always calm and content and worn out when I get home from work, which is great! She also always texts me after they’re done walking and lets me know what they did, how my dog is, and so on, so I always know that she has been taken care of!
I’ve also used Woof Purr’s dog sitting services and have no complaints there, either! When I get home from vacations Layla seems content and well-​cared for. Both times I used the dog sitting services, Cole (the owner) called me to make sure I’d be home on time and didn’t need the dog sitter to come back for any reason. That definitely impressed me — Cole has always seemed to really care about Layla and her well being.
I highly recommend Woof Purr to everyone!

Peace of mind… that’s what Woof-​Purr offers. It’s an invaluable comfort when on vacation.
Colleen (owner) is very professional and thorough and Sheri is an angel to my golden Chow Chow mix and three cats. So grateful to have found them through Unilocal and cannot recommend their attentive, loving services highly enough!

I had never hired a cat sitter before and, come to think of it, wouldn’t even trust some of my friends to take care of my kitties because I’m a bit overprotective (and yes, neurotic) about them. So hiring a complete stranger took a big leap of faith. But it was time to let go of my helicopter-​mom parenting style so I chose Woof-​Purr based on the Unilocal reviews (not to mention the cute name!).
I was impressed with how Colleen managed her business — she took it seriously and was very professional. She scheduled a consultation prior to the sitting date so that she and Krista can meet my kitties and confirm all the logistics. Emails or texts were sent to confirm bookings, provide daily updates (with pics) on my kitties’ care, and to confirm I made it back home as scheduled.
Colleen and Krista are definitely animal people and I felt good leaving my kitties in their care.