Splash UR Doggy

I really don’t write reviews but Splash Ur Doggy really deserves one :] I brought my poodle in today and left him beautiful. Their service is wonderful and very understanding. The groomer was kind and funny, making me feel very comfortable leaving my 4 month poodle with them. I’m definitely coming back .
I truly recommend them. I know how it is to leave your dog and not knowing how he would look: P

They’re out of business now, so don’t try to go!
What also bugged me is that they have a sign posted directing you to another place on Pico near Overland, but that place is a tiny grooming-​only place, and kinda sketchy-​looking at that. No self-​wash options at all. Since my dog only lets me handle him, I needed a self-​wash, so I drove TWO places for nothing.

I went by this place the other day. Actually, I should say I went by where it used to be. Out of business! Shocked? Not so much.

This is my Maltipoo’s go to spot for her regular grooming. Although I love California Groomin, it gets a little pricey. This place does a solid job and even teeth cleaning (which Mochi is most def in need of) for about $ 45.
The best part is that she isn’t depressed after and even has a little bow on.
It would be a 4 if the customer service (mostly the cashier guy) wasn’t so rude here and there. The groomers are always friendly and listen to your needs and request which I guess matters the most.

This is my go to spot when my doggie, Zoey, needs a grooming. I do the full service drop her off for a few hours grooming. They charge $ 50, which is on par with every other grooming place out there.
They do a great job with her and she looks like a million bucks! Also, they use a great shampoo on her because she comes back to me smelling so good and her fur is so soft! Also, she sometimes gets itchy when she goes to other groomers, but not with splash ur doggie.
Good price, good service, convenient location with plenty of parking. Thanks for taking care of my doggie!

I don’t understand all the negative reviews on this place. To the previous reviewer who complained that they weren’t getting enough service… well that’s why it’s called self service bath. Ive taken my pooch (Pomeranian) here 4times now and gotten great service every time! Appointments and are always kept on time, staff is very friendly and groomers do a great job. It’s only $ 50 for a full grooming (teeth cleaning included) and my pup comes out looking happy. He even came out with a cute little bandana that he proudly wore for weeks to come and got mad when I tried to take it off. I’ll keep returning to splash ur doggie !

I m not sure if those people and their pets went to this same place because i’ve been going here for a while now and ABSOLUTELY love this place and the staff! Steve, is the young man that always helps me out with my dog, «Skooter» and, i have nothing but stars on top of stars for the excellant attention that he give to the both of us. As for information on anything that’s overwhelming me about ‘Scooter”, Steve is there for the both of us. I love Steve and hence, I love SPALSH! So, get over it people with your bad and soggy reviews … this place does what it’s meant to do… which is… be «a self-​service doggy and cat wash! Okaeeee!
Plus, when we first came «Skooter» was so scared and nervous. He’s now, so cool and so use to the kindness that SPLASH personnel gives him, that he no longer sweats it like he use to when we would pull into the lot, after passing OVERLAND.
Yeah!!~~~~

I will begin by saying that I have been spoiled by my previous self-​service dog washing spot in SF. But upon the recommendation of my sister, I tried out Splash UR Doggy.
My experience there didn’t start off on the right foot. I stood in a seemingly empty store for 5 minutes saying «hello?» in hopes that whoever was actually working there would come out to the front to help me out. Once the clerk actually did appear, he never even bothered to apologize for keeping me waiting. Fail.
After explaining that I had come to use the self-​service washing facilities the guy simply said «You can use stall #1.» with out even bothering to explain anything more. Now, I’m no dummy. I can figure out how to use everything, but can I get a little customer service? After walking by throwing some towels on the floor for me to use for drying and letting me know that the water would be cold for a while, the clerk offered no other help/​information. I had to ask him where the shampoo was. Double Fail.
And speaking of shampoo, instead of offering options for those w/​special needs skinned dogs, I just got some watered down «hypo-​allergenic» shampoo. Triple Fail.
So while the rates were reasonable, the location convenient and the facilities were easy to use, I think I will be on the lookout for a better option.

I, too, didn’t really see what spawned the negative reviews. I took my dog here for a bath and had a fine experience. The staff member was pleasant and helpful. He mixed a special shampoo to address my dog’s skin issues and ran the water in the stall next to me so that my water would warm up faster.
The facility was very clean and I paid exactly what I expected to pay. My dog even got a treat for being such a good girl.
If I had to point out a low light, there wasn’t a place to put my belongings. I did see this called out in other reviews, but, it wasn’t a huge deal. That’s what we have pockets for, people.

I’ve brought my 2 dogs here a handful of times and I’m more than pleased every single time. I don’t understand what it is with the negative feedback. I highly recommend this place to everyone. The prices are great and the staff is friendly and helpful ;)

Received a coupon in the mail. The people who work there are amazing. They do a great job with bathing, nail trims, ear cleaning and hair cuts! My dog was happy. I dropped her off during my lunch break and was able to pick her up after work. She was so happy and I can tell she enjoyed her time there. You can see everything in the store including the grooming area. They don’t hide behind walls or closed doors.

I am so mad at this place I don’t know what to do. I have been going there off and on since they opened. The owner was really nice and the cashier use to squeeze me in if need be. They had a very nice lady in the back that did a great job grooming my Cavalier King Charles «Shaq». One day I noticed that the lady was just gone. Me being loyal, I tried to go to the guy, but it was just okay. So I became a regular at California Grooming. Well this Sunday, she decided she was closing early and Shaq Really needed a bath and trim, so I stupidly went to Splash Your Doggie.
I notice right away that the cashier was different, then I went back to the groomer and told him to trim my dogs ears. «TRIM» and all around his body. This horrible person cut his wings off and shaved his ears. Who shaves a long haired dog? A Trim does not involve clippers. Now it will be at least 2 months before my dog looks normal again. Take your dogs here at your own risk. You may not recognize him or her when you return. I called the manager and he told me that I could have half off when I bring him back. My response was «i don’t want half off, because I am never bringing my dog back». Please make sure that your groomer knows the difference between a long haired and a short haired dog. They lost a good customer.

I too gave this place a couple tries and have seen 4 different groomers working here in the past year so we actually take our dog to another place now. But recently we took our mini schnauzer here for a quick cleanup/​trim till her regular grooming elsewhere in a few weeks. I explained to the groomer that she just needed a little cleanup and everything seemed fine and dandy.
When I returned a few hours later I made a major mistake by paying + leaving a tip before picking up our dog, because when I got her I was in shock to see what they did to her. For some reason the groomer (Sal) started following directions by cutting very little off her body, but then he cut off her fucking beard! Why would you do that if I said to do a small trim?
I hate being that angry pet owner but shortly after I left I went back to complain that I wasn’t satisfied with what the groomer did and the cashier (Steve) replied «sorry, no refunds (pointing to a sign on the counter) but i can give you $ 15 off your next grooming.». Next grooming? Really?! I asked for the owners number and the cashier said he’s not allowed to give out the owners number because they might get mad, so instead he called the groomer who just left. I asked the groomer what he was thinking when he chopped her beard off and he responded all defensive and started going on about how he was a show dog groomer for 10 years and the haircut he gave our dog is how a real mini schnauzer cut is supposed to be. Really (again)?? I understand most groomers never get it exactly right but this was beyond messed up. It was worse than taking your dog to fantastic sams for a haircut.
So even though they did give our dog a bath that is no excuse to not refund me the $ 50 I spent when they completely effed up the simple instructions I had given them. Lesson learned. If you’ve found a good groomer, find time in your busy schedule to take your dog there rather than a place like this with shitty groomers who can’t follow instructions and incompetent staff who don’t realize that by not making things up to their customers result in reviews like this.

Only go here if you’re in dire need of frustration or if you giving away your free time in shovel-​fulls is a venture you wantonly love.
I gave this place two tries and the missus gave it one. That’s three trieds to the non-​math inclined.
All of the times we had made appointments for a grooming and/​or tooth cleaning we were told we had never made said appointments. This lead to a spirited conversation twice but the third time they procured this excuse the exchange was perhaps more than spirited.
In fact, the last time I visited I spoke with the manager about my third dropped appointment. Again he used the excuse of the appointment never having existed but this time I was polite to show him the appointment we «didn’t have» to be right in front of both he and I in the ledger on the counter. As were the other two we found out later.
He then blamed our vanished appointments on the lady who does the actual grooming/​teeth cleaning and failing that he blamed someone called «the new guy.»
Let’s add this account to the overcharge placed at the register for items «wrongly» marked in the store.
If this business were a term paper handed in to me I would mark in red pen «F! Inexcusable: See me!»

The staff here is really helpful. I seriously feel bad about forgetting his name since he’s helped me out so many times. He’s young and funny with braces so if you are out there and read this, sowee!
My pekingese dog is a rescue who has alot of issues. He’s aggressive and hates baths. Yes, I will admit it, I am scared of him at times. I am not picking this little guy up without getting bitten so I was grateful there was a ramp to get him into the tub. This worker instantly comes over when he sees me scared of getting bitten and tells me to take charge and gives me pointers of bathing him with no fear. It was the slap in the face I needed to awaken the owner within. I was not going to let my peke rescue intimidate me any longer! I washed him to the point where he looked up at me ashamed of his actions and offered his paw in peace.
I forgave him and proceeded to dry him with their awesome powerful quiet dryer which didn’t scare the poo out of my dog like the one at home does. That alone is worth the dollars spent here, which really wasn’t expensive at all.
They also have tons of helpful items to purchase here at a decent price. I bought some fancy shampoo for fleas that the worker recommended along with some dog treats. When he rang me up for the items I couldn’t believe how cheap the total was, I was expecting much more.
It was then I noticed the time. They were supposed to be already closed but stayed open to accommodate me and my crazy little guy. He never told me to hurry up and helped out alot with my dog. He was very patient and helpful. I better see his smiling brace face on the wall for «Employee of the Month» if they ever get around to doing that.

Pros:
— Nice staff who mixed a special oatmeal shampoo
— Clean
— Monday late morning was quiet
— Full service grooming available (despite the name)
Cons:
— Hot Water was non existent for at least 10 minutes of constant flow.
— Small stalls/​No drying area
— No ear cleaner supplied
I am always nervous heading out to places because everyone involved seems to hate the dog washing process: my dog, other dogs (my dog is a rescue and is dog aggressive), myself, and subsequently, the store owners.
I came in on a Monday late morning and there was no other customer’s there. They led me to a stall right away. I really have to hand it to one of the two workers there! My dog has been suffering from some pretty bad skin allergies and developed a couple of bald spots from chewing. When I pointed it out to the lady, she made a special effort to mix together some fresh oatmeal shampoo and conditioner. It has only been a couple of hours but it seems to have worked wonders.
Based on that effort alone, I would have given them 5 stars except for a couple of things: the water did not heat up for a long long time. At least 10 minutes. I understand that I may have been the first to use it of the day but it was a little extreme. The second issue that I had is based purely on a better experience I had at a place in Redondo Beach. There, the washing stations were small enclosures with a separate drying area. At Splash UR Dog, its all one big one-​stop station so its hard to get my dog completely dry before leaving since he sits in the same basin that I washed him. (The Redondo Beach shop also supplied ear cleaner. Just a nice touch).
The store does seem well stocked… mostly with dog costumes but well stocked with them. It’s beginning to near Halloween (well, 2 months away) Everyone was really nice. I wish I could have given them the fifth star, but the bathing stall design just wasn’t quite there.

There isn’t much i look forward to when I go to one of these places. Basically, it’s an opportunity to use someone else’s bath tub without messing up my own bathroom.
however, the people here are friendly and they have great pricing (especially with thier coupons). So it’s a joy to come here, never packed too busy and parking is abundant.
A no-​frills, great place to bring your dog and get them clean.

Ok, so maybe I’m spoiled having the Dogromat a few blocks from my house… That being said, they are closed on Mondays, so I decided to give this new place a try… BAD Idea:(. First of all, the stalls are tiny and there is no place to put your car keys, wallet etc (I left mine on the floor). In order to get your dog into the tub, they have a ramp, which is great, except when your dog is old, blind and 70 lbs like mine, then it’s a struggle. The guy behind the counter watched me struggle and did not offer any help. When I finally got her in, the water is only one temperature and the shampoo is like water. My dog is a retriever mix, so I had to go through the whole bottle to even remotely get her clean. The blow dryer is super cold and noisy along with being rather ineffective.
In short, probably good for small, hairless dogs, but not for us. I will not go back.

Great! Definitely give this place a try. I used the self-​service area. I was greeted and helped within moments of stepping inside.
I loved how the washing station had EVERYTHING within arm’s reach: apron, leash hookups (so your dog is safe and stays put), nozzle (at the perfect temperature and with different settings from mist to flat spray), brush, shampoo, towel, dryer. You don’t ever need to turn away from your pooch or worry that he’s going to jump off and get hurt. The blow dryer is so awesome — some places only offer towels. They had pre-​treated and dry cotton balls to clean ears.
Also, I didn’t have an appointment for nail clipping but they were so accommodating even though it was almost closing time and we got that done too!
Oh and of course, the price is oh so right! We’ll definitely be back

The newest addition to a ragtag strip mall in Culver City that includes a Bally’s, a Brazillian BBQ and a new frozen yogurt stop (because if there’s one thing LA needs it’s more yogurt), this place is a pet boutique complete with grooming and self-​service washing. It just opened a week or two ago, and I stopped by this weekend with a pup I was fostering for a pet rescue I volunteer for.
I was intrigued by the self-​grooming since my charge was a bit stinky. The self-​grooming stations were really cool — big sinks that beat your bathtub any day, high powered spray with temperature control, and a cool blow-​drying tube. For about $ 13 – 16 depending on the size of your pooch you can wash them as long as you’d like, with a full bottle of provided organic shampoo. You’re also provided with an apron and a towel — basically everything you need. I thought this was a great alternative to getting your house smelling like wet dog.
They also have full service grooming and a range of pet supplies. Yes, it’s a bit more expensive than your typical big box pet store, but you’re also supporting a local business. They have a wide range of organic and all natural foods and treats, for those of us who pay more attention to what goes into our pet’s stomachs than our own.
The best part here was definitely the employees. The owner was there when I stopped in, and together with one of employees he really bent over backwards to make sure I had everything I needed. Once he found out I was washing a foster dog, he made sure he hooked me up and even provided me with some special doggie cologne. I’ll definitely go back here because even paying a few bucks extra for a bag of food is totally worth it for the quality of service. The owner said he has 8 dogs, so this is truly a labor of love for him and he definitely knows his stuff!
Oh, and that foster dog I was washing? She smelled so good I just had to adopt her.