Southern California Hospital

Worst hospital. They lied about being in network when we went to the emergency room and now i have a large bill to pay for the visit. They can do anything for money.

Received a 4k+ bill for my trip to the ER. On the bill, they charged me for 7 Lab tests that were never actually done and an x-​ray of my chest that was taken by a guy who was simultaneously trying to sell me a book he had written about, no lie, «gaining power in your relationship over your woman.»
While I was waiting to be seen by a nurse, I overheard some horrific dialogue between several nurses and patients. One nurse was berating an elderly woman for not being able to get up to use the restroom. At one point, this «nurse» actually said to her, «You’re 80. Here’s a bed pan, I’m sure you’re familiar with these.» She then proceeded to slam the bed pan down and walk out of the room. Just a terrible human being, and not the worst in there by a long shot. 2 of the other nurses, one male, the other female, were joking about how another man was «just here to get away from that ‘b!@#$.’» This was being said in ear shot of many folks, and the «b!@#$» in question was the man’s wife.
I was ultimately released without having any tests run, and was told to consult with a neurologist. I had come in because I had lost feeling in my left arm.
This place is full of uneducated, selfish a holes who are only there to do the minimal amount of work to make sure you don’t actually die on the spot. As others have stated, the billing is borderline criminal and I, along with many others, have already filed reports with insurance and will look to take legal action based off the response I receive.

Francisco in financial sucks. The people in radiology suck. Everyone is unprofessional. Will never got back.

WOW. I hope they are ready for this blast they are about to get. Finally received an itemized statement after no lie over a year of requesting it. I can see why it took them so long… because you know what they charged for the alcohol wipe of her arm for the IV? $ 294.00!!! Are you kidding me? Are you trying to make up for ALL the people in LA that have no insurance with the people who DO? Get ready to be sued and and to be reported to the governing party over your horrific lack of care hospital. Shutting you down will be an adventure for me. And I would be scared if I were you because I have shut down bigger companies than yourself. YOU help no one so you must go. Bye Felicia

Let me start by saying I was born here in 1974. Not much has changed, except it is now the worst hospital in Los Angeles. Dirty, rude, uneducated staff. I’d rather go to a free clinic in a third world country. At least my chances of survival would be greater. I’m glad I made it out of there without getting poked by a dirty hypodermic needle hidden in the seat cushions.

At the ER: The Nurse and Doctors were great! The administrative staff was the worse I ever had anywhere. Nobody knew how to Check a patient in or out. There were six people in blue t-​shirts. I thought everything was ok till I went to the pharmacy with my prescription. They put the wrong birthday and age on my prescriptions. The pharmacy couldn’t fill it even though they knew me because it was a control substance. I went back to the ER so they can correct my prescriptions and all my medical information. They also put a completely different birth day on my patient band which goes on my wrist. I waited two hours for someone to find someone to fix it. They really need to get their administrative trained right.

Good luck in looking for free/​public parking. First of all the public parking lot for patients & visitors there’s not a lot were you can leave your car for free or else you can be towed. You’ll have to pay fees of $ 8– $ 10 to come visit this hospital. But sense we couldn’t find parking. My sister had parked in the valet area which we paid $ 8 from 7am-​7pm which wasn’t that bad. The valet staff were very nice to us as well as the staff in the hospital. Once we’ve arrived to see my sister in the recovery room. I dislike the fact they had her oxygen cords all tangled up and other cords that were not properly put right and had made her feel very uncomfortable for her to move. Also some nurses didn’t pay to much attention to the medical needs of there patients high blood pressure and other medical issues that she has. It can be rated alot higher if they were to attend the patients alot better.

I was very complimentary about the Emergency Room staff and told them so, but once I was admitted the care went out the window! The nurses seem to do only what is convenient for them. They won’t draw the curtain or close the door for your privacy. My doctor had to go yelling in the hallway to find out who my nurse was and demand to know why I hadn’t been given my meds. The third floor «ward» they virtually starve the patients, and I was told that it was the ICU floor! They were doing construction on the nurse’s station at night when patients were trying to sleep. The place did not seem that clean compared to other hospitals.
I felt the doctors were very good, but the overall care was very poor. I would not recommend this hospital to anyone other than for the ER.

bed bugs, bed bugs, bed bugs–
This hospital has bed bugs! I stayed over to keep my pops company and was bit! My father was also having difficulty breathing and there wasn’t a doctor in sight to place an oxygen order. Saddening. Other families on the floor were also in distress due to lack of care.
Nightmare.

Two stars for the awesome RN’s on the fifth floor in the AM shift. PM shift sucks! No bed side manner to patients, especially ones in extreme pain. Code red alarm for the psych ward on the sixth floor kept flashing. Where is everyone? It’s like we have to beg for care.

m yeah just don’t do it. Seriously

Hands down the worst hospital experience ever. I can’t even list how many things went wrong from start to finish, because there isn’t enough room. My BF had the absolute worst nurses with the exception of 2 for the 4 days he was there. His doctor was actually a physicians assistant who couldn’t get his med regimen right if you bribed him. The actual doctor that was writing the med orders never even saw my boyfriend, the patient, until he 3^rd day and he was rude and short with him and even after talking to administrators, patient advocates, grievance staff… they STILL did not get his insulin dose correct. Actually what they did was so incompetent and unconscionable that he could easily sue for malpractice and win! That is straight out of a doctors mouth as well as an attorney! Do not go to this hospital if you can avoid it! If you get transferred there due to insurance, immediately try to go elsewhere! I am not exaggerating when I say that people in the prison system get better medical care there than this hospital provides.

I have been writing this behalf of the person who doesn’t speak English. He stated that it is a great Hospital, Great staff, specially in Cath lab, the only delay was in the morning, where I did end up waiting for Acute care nurses to pick me up. Recovery was great and I did not have any complications VS last time I had same procedure at CSMC and I have been black and blue for a month on my surgery site.
Thinks I like:
Staff, attitude, teaching material, location.
Think you.

This is my first time coming to this hospital and my first time having a surgery. Everybody here is amazing nice gentle n knowledgeable! I would definatly recommend this hospital to family and friends.Dr. Quibberman and Dr. Braverman were my surgeons, he took the time to explain everything and he even joked with me and said if I was ready for my brain transplant lol (when I am here for a bariatric surgery)!!! Had my own huge room to my self! Only 4 stars cuz the 2 transport guys kept bumping my bed into everything!

I was desperately looking for somewhere to detox from alcohol, I didn’t want pools, and glamour, I just wanted to get the job done. This is a fabulous facility and I don’t know where the horrible photos come from. It’s an older hospital but well maintained and extremely clean. I was in for 5 days, and the staff was remarkable. They were all courteous, caring and companionate.
They were all terrific, remember when you initially go in your are in the throes of withdrawal, uncomfortable to say the least and not pleasant. They reach out and help you– wonderful people. There is a counselor with short brown hair and a terrific sense of fashion– she too will help you. They don’t marginalize or discount you.
In particular there is a fellow names Ramy– he is a miracle worker and the takes care of everyone. He is generous and companionate. Everyone has different– problems and issues, and of course we all need immediate attention. He gets that and handles the competing request for his assistance with grace and kindness.
For example on Monday night there is a wonderful meeting across the street from the main facility. Everyone goes, and some want to stay and smoke, I don’t smoke, so Ramy made sure I was engaged with the vending machines (things change when you are in recovery). He made sure everyone was engaged and happy. This goes on with food service, snacks, anything you may need — he will help you– you have to let him know what you need and he will help you.
And of course there is the fabulous Dr. Reitman. He will listen you, and make you comfortable. I came home and was having a problem and he called me back, but the problem has resolved itself. Really a nice man. Often people in these facilities don’t listen to the patients, I mean they are recovering, «so what can they know». They will discount patients and that is not true– at this facility. They genuinely listen and try to help you.
My room mate, was recovering from benzos, and we were in very different physical states, and they all helped everyone. She needed different things than I did, they cared for with great kindness just as they cared for me and I had different issues. Listen– this is not easy, but this hospital made it bearable and I am very graceful for their assistance.
Oh, also when you look at recovery facilities they don’t tell you for most you must detox first. I give this my highest recommendation, it is outstanding. And the food is quite good. Every day my husband would bring me something which I never go to because the hospital food was excellent.
I am so grateful for this facility, it’s staff, and the entire operation. It made something very difficult– easier to handle.

I had a major shoulder surgery performed by Dr Meier (Ortho-​office in Beverly Hills on Wilshire) the surgery happened at SoCal Hospital in Culver City. The surgery went very well.
More specifically to this hospital… The nursing staff was wonderfully nice, caring, and competent. Pre-​op went well and post op (minus the whole pain and waking up from general anesthetic parts) went very well.
I have a second follow up surgery for the same shoulder to remove the plates inserted in surgery 1. I feel confident using the same hospital again.

This place is horrible. The staff is both apathetic and pathetic. I visited a loved one and witnessed a toilet overflow into the hallway of a unit and watched the dimwits who work there look clueless. Do yourself a favor and avoid this «hospital»; better yet advocate for the shutdown of this third world level travesty.

This review is regarding the outpatient program. i kinda hate it but not really because ive been to a more boring outpatient. i hate it. i rather not go but my sober living is making me. it’s full of special ed people. i wish this wasn’t a requirement to be in sober living.

E R nurse faith was great.
After that it was downhill all the way
It should and will fail.
THEY MIX THE PSYCHE PATIENTS IN WITH MEDICAL. I’m a former psychologist and believe me when your really suffering w pneumonia or other medical issues, you don’t want a psychotic urinating in middle of room and talking, screaming Nurse Nurse Nurse all day and night.
If I was dying I wouldn’t go back there.
I signed out AMA. That hosp is dangerous. Stay away. They’ll have a psyche pt kill a medical and they’re name change won’t matter. STAY AWAY!

This place deserves a minus zero. It is a deplorable dump and should be burned to the ground. Filthy

Suck!!! Been asking for pain pill for 5hrs and still 0000 now it’s 2am been asking for sleeping pill for over 4hrs now. They just don’t care about anything. Stay in n the steet it better then here!!!

The worst hospital I ever been to after a small accident my friend was bring it over at this hospital last night. No one took care of him for 5 hours the nurses were just running around like a chicken. Almost after 15 hours Dr. Raj Parsad came he had no idea what the f*** was going on I am so mad at them. All of the doctors at this hospital is uneducated date need to take some real courses specially Dr Raj Parsad.
They are just there to make money that’s all the the bill was $ 7000 for 2 days. Seriously they did not do anything. They just put a patient in a room and don’t do any I think this is the greatest business on our planet if you want to make some real money.
If there is a star below one I will give them that.

I am very impressed with the Hospital staff at Southern California Hospital, Culver City. They took excellent care of my mother and I am deeply appreciative to the friendly, kind and caring staff for their help and efforts especailly since they are so busy. That was the most important issue to me. they cared, were kind and were friendly. They check on the patient often. Each shift nurse introduced themselves and they get to know the patient. They treated my mom with respect and like a friend.
This hospital is very busy, undergoing remodeling (as of June 2015) and was booked solid yet they took my mom who was 911 transfered from Kaiser due to an insurance issue (Kaiser doesnt take Humana Healthcare). My mother was admitted via 911 Ambulance and was then hospitalized for 3 days with scheduled surgery. The hospital is clean, the cafeteria has good food and there was ample/​affordable parking in the public structure 2 blocks away and the security guards at the front desk are nice. I didnt even know this place existed (I think its part of the Brotman medical complex) but I am so grateful this is where Mom landed. Many thanks to the staff on the 5^th floor. Bravo for all you do!

If you read my comments after my initial review you can see why I dropped my rating. It’s still a decent hospital purely based on the night shift care. The nurses are absolutely fantastic. They always ask if you’re comfortable or need anything whether it be tea or an extra blanket.
But I cannot stress enough that make sure the day shift people know what the hell they are doing. My PICC line, kinda like an extension cord from my arm to my heart, was flushed way too fast and I got really bad chest pains and the nurse that flushed it after pulling my blood, wayy to fast as well leaving me dizzy and nauseous, didn’t know why I was having chest pains and shaking.
Dietary wise, I was consistently given things I was allergic to, like milk, and sometimes my food would arrive cold and smell funny so I didn’t have an option to add solid nutrients to my body which defeated the purpose of dietitians coming in an SOMETIMES asking me what I wanted to eat. There were times when I did not even get dinner which upset me bc the cafeteria closes early. So my poor mother had to drive out and get me food only to be scolded by some day shift nurses.
I am just grateful the night shift nurses and staff kept me alive and sane honestly.
But in all seriousness
DO NOT COME HERE.
You will have to be on at least 2 nurses’ asses to get any sort of treatment bc they will argue w you. They will think you are wrong and don’t know what’s on your chart or what’s wrong w you and try to do whatever they want like stick another IV in you even though you have a PICC bc all your veins in both arms are too swollen.
It’s more stressful trying to take care of yourself when your supposedly having to PAY to be TAKEN CARE OF.

This is for the ER:
HORRIBLE HORRIBLE HORRIBLE!!!
Go anywhere but here.
I’ve been suffering from migraines for more than 10 years. Most of the time I stay home and just deal with it. It’s very rare it gets bad enough that I have to go to the ER. I hate going to the ER. So if that’s happening, my pain level is 10 and I can’t stop vomiting.
I had been admitted to Southern CA Hospital (Brotman) recently, so figured it was best to go to their ER since they would have my records. At least that’s what I assumed. Of course I was wrong.
Got in pretty quickly. That’s where the good part ends. Nurse couldn’t get in the IV. Another nurse came over and he couldn’t do it either. Physician Assistant comes by and starts looking at my neck! I told him you are NOT putting an IV in my neck. After 4 tries, the second nurse finally got it in my left arm.
The Physician Assistant, who is NOT a doctor, declared that he does not, and will not, give strong pain medication for migraines. He wanted to give me his special ‘cocktail’ Told him I’ve been dealing with migraines for a long time. If it gets to the point where I’m at the ER, the only thing that works is strong pain meds plus something for nausea. He refused. I asked him to call the doctor who treated me while I was admitted to get approval for the pain meds. He finally agreed.
Hours went by as I was left there in excruciating pain. He eventually came back and said my doctor never returned his call. He said the only option was to get his ‘cocktail’. I didn’t know what was in it, but agreed because I’d try anything at that point. The nurse gave me 3 shots. I had an allergic reaction to the last shot. My heart rate shot up and I started flailing around the bed. I was begging them to make it stop. They finally gave me some Benadryl. It calmed things down a bit. But I felt horrible. And it made my migraine WORSE.
After about half an hour, the PA came by to check on me. Told him I had an allergic reaction to his stupid ‘cocktail’ and my was migraine worse. He was like oh well, we’re discharging you. I was stunned. They were sending me home in worse pain than when I came in? By that point, honestly, I was just happy to get the hell out of there. Even if we drove straight to Cedars and had to wait all over again, it would have been worth it.
Two days later I did go to Cedars and got 10-​star treatment.
Listen to all the reviews telling you to stay the hell away from this place. STAY AWAY.

We came here for my husband’s hip replacement surgery. Here is the good the bad and the worst.
*Front lobby: very basic. No TV no magazines.
*Cafeteria food for patients is not so good
*Day nurses: very attentive and helpful
*Night nurses: non responsive
*Rooms: in need of renovations and there were some stains on sheets and pillow cases
*Manager provided a private office for me to pump (currently breastfeeding) which was really helpful.
This hospital is trying to revamp their customer service, but they still have a long way aways.

One of, if not THE worst hospitals in the state of California.
I had a severe illness which was causing me debilitating pain and vomiting and I decided to walk from my house to this hospital’s ER. There were a total of 4 people in the waiting room. Myself, my fiancée, and a dopesick junkie and his companion who was there, by his own admission, to get his pill fix. Guess who was seen first? Not the guy about to pass out from illness, that’s for sure.
About an hour after, I was finally triaged by a nurse and sent back to the waiting room to wait… and wait… I finally got up and left and went to the Kaiser ER to get treated. Turned out I had an extreme case of bronchitis that could have progressed had I not gotten treatment at all.
About a week later, I received a bill in the mail from this disgusting establishment. A bill to the tune of $ 140…To have a nurse take my temperature, blood pressure, and ask me about my symptoms. I have not, and refuse, to pay this bill. Avoid this hospital like the plague.

The ER staff needs to learn some bedside manner. Dr. Payne can lay off the chastising with the patients and the nursing staff can use some instruction on how to be polite. YOU are getting PAID, right? The male nurse (forgot his name) was great in the ER but wow at the other staff-​impatient, condescending, and plain rude.
If you can avoid this place PLEASE do!!! Awful.

You’ll wait forever, be spoken to condescendingly, and then receive debt collection calls for money you aren’t supposed to owe in the first place.
Avoid this place like the plague. It’s worth driving to a better hospital where they can tell their hands from their feet.

If I could I’d rate this hospital’s ER ⁰⁄₅ stars. Avoid this place if you can afford to.
I’ve had numerous encounters with the ER for various emergencies over the years; allergy/​asthma attacks, torn meniscus, etc to just name a few. Reasons that landed me in the ER aside, none of said encounters have been pleasant. Staff seemed short handed every single time. One woman (nurse?) had to take a sample from my artery and ended up pricking me on both wrists and the inside of both elbows. Every time she tried it felt like she was digging into me — and I’m not shy around needles. Should go without saying that it was rather painful. After her several failed attempts I finally had someone else take the sample. All in all, you can conclude that the staff in the ER are not very experienced or simply don’t give a flip about their patients.
After such horrid experiences, when another emergency came up, my family and I opted for UCLA medical plaza even under the duress of a life-​or-​death emergency. The on-​going «joke» for this place: «You go to Brotman Medical to die.» (Though I suppose they now go by SCH.)