Shiekh Shoes

I had a great experience. I had a bald headed man helping my friend and a Latina with long hair helping me I bought a total of 3 pairs of shoes. They were super nice on top of things and the man gave my friend and I roses thanks for the great experience. I will be back

Joanna is the BEST! We will not go anywhere else because of her. Her recommendations are on point. She doesn’t pick the same style for everyone. She’s authentic in every customer interaction she has. This is so rare. Thank for having someone as amazing as she is. I will say this about your store as well… The other employees are awesome as well. But we are loyal to Joanna :)

Worst customer service ever. Ordered shoes and the store was not open yet but they were all in there for a meeting. One of the sales guys asked the assistant manager and she flipped out. I couldn’t hear her but her body language was intense. Never buying anything from these clowns again!

The gentlemen that assisted me name is Mario B. He did an excellent job helping me find what I needed ! Two huge thumbs up for the customer service ! I felt right at home ! Thanks again this will be my shoe place from now on

Service is great and they have stuff that might be hard to find other places. Great location, only problem is parking may be a little hard to find.

I visited the store on 2÷1÷15 and had the worst customer service. I was waiting for the cashier to ring me up but she was away from the register speaking with someone. She eventually came to help me and the first thing she said was «I was helping a customer» I responded to her and said I dint ask you anything… she then replied and said, «but you were looking at me».I was completely shocked to say the least. not only did I count to 10 I also took a deep breath! !! I couldn’t believe that a sale associate would speak with a customer in that manner… I will never spend a time in their stores again. The company needs to know that they have employee who feel as if they don’t need to respect customers… the employees name is Yolanda! Be aware of her! !

Customer service is terrible at this location. I’ve called twice and have been put on hold for 15+ minutes both times. I bought a pair of shoes in store that was too big, and had to exchange for a smaller size. The smaller size was not available in store so I had to have it ship into the store and pick it up later. I was told to wait a week before calling in to see if it shipped in. I didn’t hear from them in a week and 3 days, so I called in when it was over a week. They said it hasn’t arrived and that they expect it by The following Tuesday. I call in on Tuesday to confirm its in and was put on hold for 20 minutes. I had to call back because it was such a long hold. When the employee picked up I said I have been on hold regarding the shoe shipment and she said, «oh yeah, that’s right, hold on». AGAIN! She had forgotten I was on hold! Several minutes after another employee picks up and says the shipment is not in and that they don’t know why. At this point it has been almost 2 weeks since I exchanged the shoes. I asked if they have an estimated date and they said possibly Thursday. I understand that shipments can take time, however I feel as a customer that my order has just fallen through cracks and no one has any idea where the package is, and there’s no tracking number for the shipment; nor do they take the initiative to call the store the shipment came from to verify… they have my payment but I don’t have the shoes.

I love the look at this particular Shiekh store. It’s has a very fresh and urban feel to it. Their selection is basically the same as all sneaker stores (footlocker, foot action, shoe palace, etc) but I particularly like the workers and the environment Shiekh has created. I will admit the workers use to seem like they had an attitude but the past year or so they have really pickup and became quite friendly! I’ve been shopping at Shiekh for years and years, probably since 2004. They have had their ups and downs but what company is perfect?! To me in my opinion, all that matters now is that they have got on track and have dramatically improved. They will continue to keep me as a customer.
On a side note, this location gets all Jordan Retro releases. So no need to look anywhere else if you can win the digital raffle. Lol

Friendly employees. Good prices.

Who doesn’t like shiekh?
Every time i walk in here, I’m greeted by the employees and the store is always clean and very well organized. They have a good variety of shoes of all kinds. The prices are cool too, I always walk outta here satisfied with my purchase… Im definitely a shiekh fan!

I went into the store and asked the salesperson where is a particular shoe. He was helping someone but he told me where the shoe was. So I checked the shoe out and it was nice. It was pretty busy in the store so I left and made a few stops in the mall. As I was leaving the mall, the salesperson came out and said, did you like the shoe? I said yeah, but I have to go now. He said, I can get it real quick.
So I gave him the size, color and waited at cash register. So he got shoe but he had to get other match from display. I said, can l get a discount due to this Is display shoe? He said, I am not gone do you wrong. Yes. He knocked $ 18.00 off. Jimmy is the man. He Is a great salesperson. Wonderful personality and a hard worker.

This store is cool its very busy right now! Its a nice variety of shoes right now and famous for tennie shoes

Really large selection of shoes and sneakers. If you’re looking for crazy, spiky, studded, sequined, colorful, or just plain «stand-​out» pumps and shoes for women, this is a good place to look. Just be aware that they probably don’t have your size if you are between a 7.5−9 because they sell out fast. Staff was helpful at first but then tried to hide in the back «looking» for my size forever. For some reason I have the feeling that the shoes are way overpriced because the quality doesn’t seem that great (at least for women’s) — display shoes had missing studs and scuffs.

The selections this place carries has been losing it’s flare over the last few years. Prices aren’t super high but they aren’t that low either.
Last time I was there I wanted a C&C Sweater that was on the rack but they didn’t have my size. When I went to the counter to checkout there was one laying there and it happened to be my size. One of the workers then walks up and takes it from me, saying that it’s his. I wasn’t really in the mood to argue about it at the time but it’s not good service when a worker tells a customer he can’t buy something because he wants it instead. The products are put out there for customers, not people working there.
Also, what does it say about the store when workers are shopping for themselves while on shift? I probably should have complained at the time and got a discount or even got the sweater I wanted but whatever.
Their selection is okay, but the lack of professionalism there doesn’t match their prices.

This place has great shoes for good prices however their customer service is so AWFUL I can’t even put it in words this place gave me a 9 dollar off my next visit when I bought a pair of 135.00 jordans for my husband. The coupon only said it had to be used monday thru thursday… so i went in the store bought 2 pairs of nikes and used the coupon well my husband didn’t like one of the shoes… now the receipt only said it had to be return with in 30 days no refund without receipt or if the item was used. I tried returning the shoes the day after I got them and none of those applied, but they told me because I used this 9.00 coupon (on a 200.00 purchase) that I couldn’t return the item. The manager even told me too bad now i know for next time (THERE WILL BE NO NEXT TIME). This was never told to me when purchasing the shoes it wasn’t stated on my receipt or on the coupon these people are such a SCAM!!! I would suggest shopping here or referring anyone to this store THEY JUST RIP YOU OFF!!! I understand we have a bad economy but this is not the way you do business. If I would have known this I would have never used the coupon especially because the shoes weren’t for me!!! STAY AWAY FROM THIS STORE THEY ADD POLICIES WHEN IT’S CONVENIENT TO THEM THIS IS NOT HOW YOU GET CUSTOMERS TO WANT TO SHOP WITH YOU

This is the coolest shiek I’ve been in. The selection is huge prices aren’t too bad either sneaker fanatic heaven! Im starting not to like this place thought just for the fact that its losing its exclusiveness! To many yahoos running around with the same ish on!