Maurice Joffe Tax Service

Don’t call this place! They are absolutely the worst! Talk about horrible customer service, then this is your place. I was referred to them by a friend of mine. The lady who picked up the phone was a CPA. She was very rude and not helpful at all.

I was a devotee of the cult of Maurice for many years before I came to my senses and realized the extent to which he encourages the perception that he, and only he, has the expertise to outwit the IRS. When I finally got tired of missed tax deadlines, unreturned phone calls, the undulating naked woman he uses as a computer screensaver (yes) and, most of all, his bombast, I decided to meet with a few other CPAs.
To a person, all identified a major error in my previous year’s tax return that luckily and somewhat surprisingly did not trigger an audit as some predicted. I finally hired a less colorful accountant with a stellar reputation who completes my returns on time with meticulous attention to detail, returns my phone calls and employs a courteous staff.
Believe the other one– and two-​star reviews. To those who assign five stars and subscribe to his cult of personality, e.g., «Maurice is a God!», spring for an hour or two of another accountant’s time and have your previous years’ returns examined. You might be surprised, as I was.

Tax preparation as good as it gets !
We have now been going to Maurice for over 26 years. and followed them through the move from the other side of the 405 .
Best tax preparation, with a particular attention to the review of the past files and updates of any records before getting started.
An early appointment in the tax season has so far always ensured a speedy tax refund
in the mail before most get in line for their late tax filing.
Highly recommended !

I wish I could give these a** clowns zero stars but I can’t. They have had my mother’s tax return FOR A YEAR… and HAVE NOT PROCESSED IT. All the while claiming they did and they haven’t: In parallel my mother has been incurring interest and having the IRS calling her about her tax return not being filed in a timely fashion. DO NOT USE THESE A** CLOWNS. File your own returns or go elsewhere. The only thing they are qualified to do is sit on their hands, waste your money and your time.

Maurice is a God! What they may lack in «customer service» and timeliness they make up for with knowledge and experience. You want a mind like Maurice on your side with anything tax or business related. The IRS doesn’t stand a chance against him!

These people are very careless with their work. I found mistakes which were so obvious and had to go back a couple of times to have our return corrected. I am just hoping that there are no other mistakes on the return that will cost us to get audited in the future.

These guys are a joke.
I met with them during their annual weeklong tax session in San Francisco, they seemed a bit quirky but it appeared that they were buttoned up on the actual tax process so I left the meeting feeling satisfied.
Following the meeting, I had to submit some additional documents, which I sent to the email on the business card that Maurice gave me. A week later, I hadn’t heard anything, so I called to follow up. Apparently, the email on his business card was turned off (great that you are giving this out as a means to send sensitive tax/​financial documents). I got the correct email and re-​sent the documents, calling the next day to ensure that they had been received.
A few more weeks go by and it does not appear that my taxes have been filed. I call to check in and am given the run-​around about how they’re so busy and they don’t know when they can get to it. I am also blamed for not having all of the paperwork with me during my initial meeting (I was a new client and was given 0 direction on what to bring, so I just brought what I thought covered it: W2’s, 1099s, etc. Didn’t know I needed my closing statement from my home purchase, etc.)
The woman I spoke with, who I think I’ve spoken with every time I call, always «has to go because she’s leaving for the day»…it could be 3:00, 4:00, 4:30, 4:45…she’s always gotta go.
Basically, this place is a clown shop, not professional, and definitely not delivering on service. I paid $ 370 for my return that hasn’t been submitted nearly a month later. They won’t even give me a date that I can expect it to be submitted. Not the feeling you want to walk away from when you get your taxed done professionally!

Maurice and Tim are the best. They make tax season so much easier! They know the industry extremely well and know how to advise you on all tax concerns. I have trusted them with my taxes for 2 years and have nothing but great experience. The up front cost is so worth it for the tax advice and tips you get. And you don’t have to worry about doing any complicated tax paperwork yourself! Tim is very helpful with any questions you have. I referred a co-​worker to Maurice and, even though she has since moved states, she still continues to go to Maurice for her taxes every year.

In response to a previous review, I must say I’ve been a customer at Joffe for years and they’re great. Yes, it’s a little organic — the owner is barefoot most of the time, but Maurice is just an old hippy who doesn’t want the IRS to take advantage.
We’ve worked with several employees at Joffe including Nancy and Roel of late, and they’ve been wonderful. Joffe seems to cater to clients in the arts — film, music etc. and you know we’re not famous for our accounting skills! The tax laws are impossible to understand and I count on the good counsel at Joffe to keep me on the right side of the law.

DO NOT RECOMMEND — I used their services back in ²⁰⁰²⁄₀₃ for a few years from a referral by friends who highly recommended the accountant, Lonnie. For some strange reason, Lonnie decided to leave or as the owner of Joffe Taxes would say. he «retired». However, I read more into this and felt something more took place as Lonnie never shared once in my years with him that he was going to retire or even thought of leaving. He was probably the only one there that would’ve been capable of doing the job efficient and had a good attitude. Ever since then… the services went downhill and sucked. Also, horrible with the turn around time. You would be lucky if you even got a call back within a few hours. It would usually take days/​week even. Very unprofessional IF they really did care about the business, this would not be an issue and you would not be reading this unsatisfying review.
I DO NOT RECOMMEND you use their services. They also don’t or can’t give you a breakdown as to how they even charge you… they just ballpark and give you what they feel one should pay as they would say «because I’m the owner and I can charge as I want to». What a joke!
Example cost — a simple two income for a family of four will cost you about $ 350-​$ 400. Yes, you read me right… this is robbery!