Armor Moving & Storage

You guys rock. Thank you Mike and Eric for making our office move run smooth. The guys that you sent were friendly, efficient and very patient. It was a pleasure doing business with you all. We greatly appreciate you professionalism in moving the Law Office of Lee Arter.

Great service, polite guys, professional, handled my property respectfully, and really fast work. Would use these guys for every move!

I have used this company several times, including a move to San Jose, over the past 15 years. Mostly working with the owner, Mike, who has accommodated us on every request and been more than fair in price, to recently working with his son, Eric, who also was very helpful and professional. These guys get the job done quickly and are easy to work with. We have had some difficult challenges with some of our furniture items and they have always found a way to make it work to our satisfaction. They stayed as long as needed and helped move other items for us that we couldn’t manage on our own. Overall, they are always friendly, hard working and professional. I highly recommend these movers.

I moved from the Culver City area to the valley… awesome service! Eric, Gil, and Brian were fast (like incredibly fast), professional, and nice. I felt like my stuff was in good hands. :) I would use them again if I needed to move. Thank you guys!

Contacted Mike & Eric for a long distance move from So.Cal. to Castle Rock Co. They were extremely helpful during the whole process leading up to the day the movers (RedBall) showed up. RedBall driver and the Armor Moving crew did a great job loading including a vehicle on the truck. RedBall driver showed up in Colorado as expected and put everything where it belonged.

I have used these guys before and they were OK, continued to use them because they were a friend of a friend. First of All, I agree with the other reviewer that the owner is VERY arrogant. One of the movers asked me out? NOT APPROPRIATE. They did not take drawers out of anything therefore ALL my stuff was all over and stuck behind. worst of all during the move my refrigerator stopped working (was Damaged) My biggest RED FLAG was when the owner would not provide me with the denial from the insurance company, and said «it was done verbally over phone» HMMMM sounds fishy– I DO NOT believe he even submitted the claim, (probably didnt want his premiums to go up?
VERY VERY VERY DISAPPOINTED!!!

Fast, professional, friendly, compared to others well priced, used to move high end furniture as well as office staff. Highly recommend.

First time using this company and I’m very impressed. Movers were on time and handled all items with care, all at an affordable price. We had a HUGE amount of stuff and three stops, and they were still done in just shy of 5 hours. The owners are professional and were very informative and helpful. I’ll definitely recommend them to friends and family.

I have used Armor Moving multiple times when I’ve moved within the past 10 years. The first time was when I moved from a second floor apartment in West L. A to a ground floor apartment in Culver City in 2004. The moving crew arrived early and were ready to work. They did a great job moving all of my big pieces of furniture out and down the stairs. They were very fast but careful. All of my belongings arrived at my new place in one piece. Nothing was broken or damaged. The job was done well and the price was good.
The next time that I needed their services was in 2013. The move was VERY last minute. I needed over half of my 2 bedroom apartment moved into Armor’s Storage Facility until I could find a new place to live. I called the same day that I needed them with my fingers crossed. Mike, the owner, was really nice and was able to send a Moving Truck + a Two Man Moving Crew in less than 2 hours. The crew was very patient as I was scrambling to get my things together and deciding what needed to stay or go. Once again the moving crew arrived on time, were pleasant, did a good job, and the price for picking up my stuff + moving & placing it in their storage was reasonable and fair.
My most recent move was in January 2014. I found a new apartment and called Mike to schedule a date. Once again he was very nice and accommodating. As usual the moving crew arrived about 20 mins before their scheduled time. They had loaded up all of my belongings that were in their storage facility and had already started unloading before I opened my door. Everything arrived as promised. Nothing was missing or damaged. The crew worked just as quickly and efficiently as they had before. There were no unexpected costs or hidden charges. The price was very close to what I had been quoted. I found it to be very reasonable and fair.
Overall I have had nothing but positive experiences with Armor Moving & Storage. They have always accommodated my needs, arrived early, had an experienced moving crew, were careful and respectful with all of my belongings, completed the moves quickly and efficiently, and were fair/​reasonable with the price. I’m sorry that some people seem to have had a very different experience. I honestly can’t say enough good things about them! I will definitely use them again & have recommended the company to MULTIPLE friends who have also been EXTREMELY happy with the service they received!

I have used Armor Moving with 2 moves! They are GREAT! Make sure to wrap ALL of your delicates + family heirlooms!!! The movers were extremely friendly, quick, + I would DEFIANTLY use Armor again for another move and storage!!! The people I spoke with + explained what I needed down were on their game! The 1^st time I used them I was unable to be there due to my daughter at the hospital… so my husband was there… they packed everything carefully + I did not worry about it at all. Especially when I went to our 1^st place to look! Truly amazing! When I move again, maybe out of state will DEFIANTLY use them again!!! Thank you Armor!!!

This was perhaps the most frustrating experience as a consumer I have ever had. My girlfriend Elliott has already posted a lengthy review outlining most of the details of our experience. In short, the actual weight of our move, which were not notified of until our things were picked up, turned out to be more than double what they estimated. The cost of nearly $ 6000 dollars was also more than double what we were told to expect. The NTSB advises consumers to be prepared for actual charges to exceed an estimate by 10%, but we were faced with final expenses more than 200% of what were led to expect. In trying to discuss the matter with Mike, he became defensive and swore up and down that this had never happened before and accused us of adding more things between their onsite walkthrough and the pickup. Obviously, it was a financial shock to us. If we had been given an estimate anywhere close to what the charges ended up being, we would have sold things off to bring things in line with what we had budgeted for our move. So in essence our financial damage was two-​fold. First final charges were more than 2x what we had planned, plus we missed out on the additional revenue we would have gotten selling things off to bring the weight of our move down. When I tried to touch on this, Mike cut me off, as if he were already protecting himself from any potential legal action. He expressed no sympathy or regrets or accountability. Unfortunately, our attempts to redress our grievances were unsuccessful. The BBB works as an arbiter, but can’t impose any action, and Armor Moving was untruthful, defiant and uncooperative. The NTSB was unable to help us because our estimate was non-​binding. Our only other option was small claims court, but going back to Los Angeles from Virginia was not financially feasible.
A final insult on top of all of this: we had paid a deposit of $ 343 directly to Armor Moving, who was acting as a broker for National Van Lines, to whom the final charges were paid since they actually transported our thing cross country. During the process Armor had sent a check that was equal to the amount of the deposit, which we were due because the amount had not been deducted from the charges we paid to National Van Lines, but after multiple email attempts they would not clarify what the check was for. We had been advised by a lawyer friend that we should hold off on cashing the check because that could be construed as acceptance of a settlement and that amount was nowhere close to a fair settlement in our eyes. When it became clear that our options were running out, we attempted to cash that check only to find that Armor had cancelled it, adding a bad check charge from the bank as a cherry on top of the crap Sundae we were served by Armor.

If I could give negative stars here, I would.
And if it gives this post any gravitas, I have never before felt compelled to post on Unilocal until this experience. That is how awful it was.
We have suffered a significant financial hardship as a result of Armor Moving’s egregious underestimation of moving charges.
We received an initial estimate of 2500 lbs. on June 10, 2013. With total charges including shuttle of $ 2862.17. In an email correspondence they confirmed that whether actual weight were 1000 or 2500 lbs., we would be charged for the 2500 due to seasonal minimum weights that were set because of high summer demand. As we walked the site and I discussed certain items that we were not sure we would bring, such as the couch, we were told it didn’t matter, because we would still be under the 2500 lbs.
Because we did not want to pay for weight we did not actually have, we were advised that we should check back in late August or early September, as the rates and minimum weights drop in the fall. After the rates came in, we were sent a revised estimate on September 9, 2013 of 1500 lbs. with total charges, including shuttle of $ 1936.29.
Between, the June 10 walkthrough and the September 26, move date, no additional items were added, and in fact, as discussed, we sold or disposed of all the items we had advised their 2^nd in command, Eric we would be getting rid of.
To this point we have spent a total of $ 5809.42. $ 343 was paid directly to Armor. $ 100 was for specifying a move date, the remaining $ 243 for shuttle charges based on your estimated weight, however, of the $ 5466.42 we paid to National Van Lines, $ 651 was for shuttle charges based on the actual weight, which means we paid twice for the shuttle.
I can’t express how frustrating and stressful this has been for us. The final move weight of just over 6000 lbs was 400% over Armor’s revised September estimate with total charges nearly triple the $ 1936.29 of that estimate. If we had been given an estimate anywhere close to the actual weight, we would have made very different decisions about what we moved across the country. But instead we suffered double financial damage, first moving charges far in excess of what we were told or had budgeted for, plus the lost revenue we would have gotten selling of items to get us to a weight we could afford to move. Regardless of intent, to this point Armor has failed to responsibly accept accountability for their mistakes. While some difference between estimated and actual weight is to be expected, I can see no way that a consumer could ethically be expected to accept such a gross disparity. If the view is that it is reasonable to for an estimate and actual charges to be so far apart, then that negates the most basic principles of business ethics.
We are filing official complaints to the California Department of Consumer Affairs, the Federal Motor Carrier Safety Administration and the Better Business Bureau of California regarding the matter.
This experience ruined our journey across the country and made this move the most memorably unpleasant situation imaginable.

The owner of the company takes the prize for being the rudest person I’ve ever talked to of all the companies on Unilocal.As u can check, I’m mostly a 5 star kind of guy.

We used Armor Moving to relocate from a 3 bedroom house to a 4^th floor loft with a small spiral staircase. Moving crew was efficient, quick but careful, and very friendly & polite. We had them pack up kitchen day prior to move and they did a great job. Lifting 3 sets of drawers plus king bed and headboard up to the loft went much smoother than I’d expected. Our belongings were secured well during transport, and no breakage issues to report.
Would definitely use again for our next move.

In all honesty if you care about the safety of your personal property while being moved, there’s only one legit company hands down that I would ever refer and that’s Armor Moving! These guys showed up to my house at the exact time that we specified, had great attitudes, handled my stuff with the greatest of care & went above and beyond anything I could have asked for! No dings or breaks and everything was wrapped with precision. No doubt in my mind who I will use for any other moves in the future! Thanks fellas!

This company did a small move for me and they were great. Prompt, efficient, strong and friendly. No complaints at all. Will definitely use them again.

I used Armor moving & Storage to move out of my 2-​bedroom, one bath unit into a 1-​bedroom duplex. The movers were right on time, friendly and professional. David and Jaime went right to work loading up the truck with furniture and boxes. They offered wardrobe boxes for me to use to load up the contents of my closets. The guys got off to a good start, moving at a good pace, as I was paying by the hour. ($ 80.00 per hour if paying in cash). However when it came time to move the heavier, larger pieces of furniture, it all seemed rushed and not as careful.
David was the one mover who handled bring the larger pieces downstairs to the truck. He was very focused on doing his work, just not as careful as I would have like. As he was taking the furniture down the stairs, he was scraping the stairs with the Dolley. I mentioned several times for them to be careful going down the stairs, but David said it was the only way. Now I will probably have to pay the landlord to reprint the stairs. When we got to the new location, both guys worked fast, but again carelessly. While they were unloading the truck, they were on me to unload the wardrobe boxes. While at the same time asked where they wanted the furniture. Granted I was moving into a smaller place that the apt I was sharing with a roommate, but these guys were rushing me and my furniture, to the point of confusion. While in the middle of moving, one of the movers takes off to buy a soda. The whole time while they were loading/​unloading the truck, I gave them both several bottles of cold water. I just did not appreciate him taking off during the move. When finished, Jaime said it took 5 ¼ hours to move my belongings and that there was a truck/​driving fee which I was unaware when this appointment was booked. Did I mention that I only moved six blocks away from my old apt? The move cost over $ 500.00, including tip. Once they left the new place, I was checking out the furniture to make sure everything was okay. I noticed some dings on some of the pieces, a black strip on my sofa and they torn a hole in the box spring. There were dings made onto the freshly painted walls of the new place. Needless to say, I was not happy. Now my cats have found a new hiding spot in the box string mattress, and I have dinged up furniture and walls. It just was not a pleasant experience. The movers got the job done, just not with the care and respect I would have appreciated. I would not recommend these guys nor will I ever use them again, which is a shame, because both Mike and Eric (owner/​father & son) were very nice and booked the appointment.

I have used Armor Moving twice and both times they were on time, moved everything without breakage or dings, priced fairly, and really professional! My moves were in 2003 and on 2÷17÷12. The February move only required a call to them with a description of what was being moved, I got on the calendar, and they showed up on time… I had 3 movers, a truck, from Pasadena to West Hollywood, and they worked solid from 8:30am — 2pm for $ 840. They wrapped all furniture, lamps, etc., provided clothing boxes for $ 10, and had everything done quickly and without stopping. I’ve also referred two friends to them and both were moved without any issues. I am NOT the owner… if you question that just email me at
. Thanks Armor!

I have moved six times over the past eight years and we all know that moving sucks, but the one great thing about moving, is when you have great movers. I was lucky to use Armor movers for my first move and have used them each time since then. I have used them from Los Feliz, to West Hollywood, to Hermosa Beach, and even to Oxnard and back to LA. They show up on time and are ready to go from the moment you let them in your home. They work hard the entire time and they are so safe with your pieces. I have expensive furniture and even a piano– so I can say for sure they take care of your stuff. I disagree with a previous comment about price– I have had the opposite experience with them. I have moved into a bigger home with each move– and my price has been fair and has only gone up due to the fact I have acquired a lot more stuff and moved into difficult homes– with crazy staircases and narrow hallways…
I am sure I will move many more times in the future and I will no doubt be using Armor Movers.
**and this review is NOT written by the owner– which if you know anything about Unilocal– Unilocal has very strict policies and monitors any activity like that. Its impossible for an owner to write a review of their own business.

If you see a positive review for this business it’s because the owner wrote it themselves. I would say he paid someone else to do it but he’s wayyy too cheap for that. Let me preface this review by saying I used Armor moving on more than one occasion because they were initially good. They got the job done right and they weren’t too pricy. It’s a father and son business and the son was nice and professional. HOWEVER, having said that, each time I moved, I went into a smaller and smaller apartment with less stuff– yet somehow my bill kept getting bigger and bigger. When they say they will store your things, they don’t tell you upfront (BEFORE they take your things) that it is NOT a self storage and each time you want to retrieve anything you have to pay them to take it out for you. BEWARE!!! Then of course you have to pay them again to move your things out of the storage and do you even really know if they’re charging you the right rate or if they’re billing you the appropriate hours unless you’re watching them? Speaking of hourly rates, the last and final time I had them move me was recently when I went from a small one bedroom into an even smaller one bedroom. I left half my furniture behind and moved all my boxes myself so there wasn’t much and they still managed to clock 8 full hours of moving! Not to mention the fact they the took all moving things apart and didn’t put most of them back together when they moved me in. They took a lampshade off a lamp that was completely unnecessary and I still can’t figure out how to put it back on!!! I will say that I did kick them out of my house and that is partly why they didn’t put things back together but there was no reason to take the lampshade off. It’s not big, fragile, or movable. Just takes time and costs me more money. Now I have a broken lamp and I’m out $ 1200 for these *ssholes. While all of this is annoying, this is not why I’m bothering to tell anyone about it online. It’s what happened AFTER… I called the owner several times to complain about the cost– there was a $ 100 FUEL FEE which was not tacked onto my previous moves. When I asked about it he said that gas was to expensive and that I should pay for it. When I pointed out that I was a repeat customer who also gave them the business of my friends, he removed the fuel fee. However, he also sold a piece of furniture for me that was in my storage unit and refused to give me the money for it. It was $ 50 (not a lot so I don’t know why he was being so stingy). What got me was what happened next. When I called him up to complain and tell him that I thought his movers took their time and were too slow causing me to pay too much money and that he owed me money for the furniture he sold me, he told me to go f*ck myself, to f*ck off, told me I was yelling at him when he was yelling at me. I mentioned to him as well that his movers also broke several of my belongings and that I wanted to be reimbursed for them and then he REALLY flew off the handle calling me all kinds of names. He actually had the nerve to tell me I was yelling at him WHILE he was yelling at me. It wasn’t possible for me to yell at him because he was yelling so much. I’ve never seen anyone go from cold to hot so fast. And I’ve also never seen a business owner act so unprofessionally in my life. I can’t even believe they are still in business. Oh, and the best part was when I called the owner’s son after the call cause I was so upset and told him that his dad just told me to go F*** myself and he told me I must have said something to provoke it. As if I deserve it. These people are thieves. When I told him I would call my lawyer, I got a check for a whopping $ 50 the next day. I still have a broken refrigerator and other broken things. So whatever other reviews say, these people do NOT know how to move. They know how to steal your money and break your things. DON“T USE THEM, or use them but beware.