Battlefield Toyota – Service

By far the worst service in all my years of driving

I have used Battlefield Toyota service exclusively since buying my 2014 Toyota Prius c. I purchased it at the Charlottesville dealership, where the purchase process was relatively painless. When I needed my first regular service, I was told I would have to wait at least a week — and told this rudely. This was less than 45 days after I purchased a brand-​new vehicle, for a minor 5,000 mile service.
Battlefield Toyota Service in Culpeper got me in on the same day, and I haven’t looked back. Their new location is comfortable and bright with plenty of seating and wifi. They have a price match on tires and usually meet me at my door and greet me by name. Eddie, especially, is a customer service force to be reckoned with. Battlefield, give that man a promotion and a raise!
Nothing bad to say, except I wish it were closer. Even so, it’s a only 35 minute drive to Hollymead — totally worth every second.