Walmart Supercenter

So last night I went to the Walmart in crystal lake and go to the electronics section to look for a chromecast. There was a sign that said «ask an associate about our chromecast» so we are waiting … And waiting… And waiting for someone to come and help us in the electronics department and no one ever came. Finally I was able to grab an associate and ask her to be able to grab a chromecast for us. She responds «I don’t know what that is» I was like, «okay well can you find someone to help us please» she goes «sure» … Well she never came back. So yeah I finally hunted down another associate and asked her to be able to get me a chromecast as well and she goes «I don’t know what that is» I’m like «okay if you could please go back in the back and get someone to help me I would really appreciate it» she goes sure! .10 minutes later… Never comes back. I was furious at this point I went and looked for the first male employee I could find to help us hoping he would have more of an understanding on what a chromecast is. Finally was able to find a male employee and he goes «yeah they should already be out… Takes us to where they are and then goes «sorry idk why this sign is here but if there’s none here that means were sold out». Needless to say after waiting 45 minutes for a damn employees help I was very upset.
Won’t be shopping here anymore.

My daughter’s car needed new tires. She did her research, then called the Walmart Supercenter in Woodstock for a quote. The next day, I went in to confirm and have the folks at the Walmart proceed with changing the tires. The manager remembered my daughter’s call, reviewed the recommendation and had one of his staff take care of business. I was impressed with the quality of service and the workmanship. Thank you!

I had to update my rating, because the experience here has been above average for Wal-​Mart and the team deserves the recognition.
As mentioned in the prior review, I typically shop at the Algonquin Wal-​Mart, because of its cleanliness and atmosphere.
I think I may be switching to this location, because it’s just a hair closer and it has the same environment and cleanliness. In addition, this location has self checkout, which is perfect for those late night errand stops. I am usually a patient person, but at night at Algonquin there is only one or two cashiers open.
Lastly, I’ve done two store pickups for online orders and the process has been quick and friendly both times!
This is my new favorite!

Does a Walmart deserve 5 stars??? Let’s go with with 4. This is a large and mostly clean Walmart. The deli counter is the only dirty and unresponsive part of the store that I encountered.
Love them or hate them Walmart stands by your purchases. I bought a Sound bar for the basement TV here. It worked for three weeks, so I threw away the box and the receipt. I was able to still bring it in this Walmart for a full replacement. Who else does this??? Great customer service, clean store, people shopping aren’t scary.

Endless cash registers but only a few open at a time. This is a recipe for frustration. Employees other than the greeter should have a more inviting, helpful attitude. Don’t they know that there are people looking for jobs who are eager to prove they can do better? Take ariana, the cashier, for instance; No greeting, obviously upset about something, contagious negative morale. She did a terrible job at bagging my things, so much so that one of my bags broke from the bottom and my produce exploded onto the floor after I left. No «thank you» or «goodbye». She just handed me the receipt and rolled her eyes. All this even after I tried to break the ice with a greet and smile. This is only one example. Visiting this Walmart is inevitable; I’ve been coming here since it opened and may have to continue since it is practically in my back yard. Something isn’t right about this place.

This is a great Walmart. I live in the city and might drive all of the way out here just to shop! Seriously it’s very clean, organized and the people working are happy to help. Since its a Super so they have tons of food but we were not in a portion to buy food but it looked very good.

The store is absolutely horrible. I am amazed that it is still in business. It is always understaffed not only in the departments, but also with the cash registers. I came here for the pharmacy today, to pick up a prescription for a relative. The prescription was turned in over 24 hours ago. It is 2:45 PM and they said it’ll be another 30 minutes until it’s ready. This pharmacy, and the whole store in general is a picture of incompetence. I am embarrassed that the store is actually in Crystal Lake. If I did not have to come to the pharmacy or the store on behalf of somebody else, I would never, ever come here.

Regarding WMT Tire and Lube Express:
Fantastic Service. Let me explain:
Background: I get a flat on Dec 31. I called 4 or 5 other tire change places (Firestone, NTB, etc…). All were closed and unresponsive. I don’t blame them, this being Jan 1, but WMT Tire/​Lube Express was open.
Ok, so I go there and expect to pay for a tire change. Turns out it was a simple leak, patched up for $ 10. But I didn’t know that, and know that I am easy prey for scammers.
Imagine my surprise when the Tire & Lube people explain that a simple patch is sufficient, that with less revenue for them. That kind of honesty and, from what I can tell, competency, surprised me.
I won’t promise that WMT Tire and Lube personnel are always morally or technically perfect. However, their availability on New Year’s Day, their quick competence and their honesty makes them rank high in my book. If you have car problems, go to WMT Tire and Lube Express in Crystal Lake, IL. I was very impressed with them and you will be too.

I stopped by this store last Saturday. I started my shopping experience looking for spices when the lady pushing the tall cart used to stock shelves, rammed into me (wasn’t looking and didn’t see me). Not so cool since I’m still recovering from serious neck surgery and didn’t need the extra jolt
Finally after carefully selecting the shortest line, I got behind a lady who only had about five items in her cart. I unloaded my weeks worth of groceries on the belt when I heard the lady in front of me say «oh no, I left my wallet in the car – can you please just hold my stuff, void it out and I’ll be right back ?» (It’s ok, it happens). The cashier says «sure». After the lady left the cashier just stood there with her arms feed across her chest. I said «are you really doing nothing and we have to wait until she comes back?» This woman just looks at me and nods. (5 items she couldn’t cancel to serve others ??? The place was crowded! So, at this point she simply walks away and leaves me. Unbelievable!!! I left all of my groceries on the belt and went home. Later in the day I took my business to Meijer. I will not return to Walmart. This is no doubt what inspired the website «the people of Walmart»

I’d rather blow my brains out then spend 5 more minutes in this place.
Thanks Dream

I have seen some ‘people of walmart’ internet memes with wild pictures of people at Walmart. Well this isn’t the case at this Walmart, the people here are beautiful, I love shopping here.

Been to plenty of Walmart stores and this one is OK but employees are so dead like they don’t ever smile. Its not a good vibe you get off of them compare to the Walmart In Orland Hills that’s newer and laid out diff vs this one. PLus they are very helpful and greet you even if your just browsing down the isle and they double check on you to see if your doing fine. Anyways Overall, I been wanting to brag about their make-​up dept/​section in Crystal Lake. Its MESSY /​DUSTY in that dept. Don’t come here if your shopping for drug store makeup bc they NEVER stock up on their make up items that are out. Who is in CHARGE OF THIS SECTION BC THEY ARE NOT DOING THEIR JOB!!! Plus there is not a wide variety of skin care products vs at other stores. I literally live down the street and come here ²⁴⁄₇ to shop for grocery/​baby products such as diapers mainly and they are never taking care of the make up in that section. People had tried on liquid foundation and it messy bottles that’s been used by people and it’s just sitting on the shelves looking messy and not presentable. This make up isle needs to be MORE ORGANIZE too! Like the colors of foundation don’t even match up with the tag and you have to look directly at the bottle not the tag on the shelves bc some people like to grab the foundation and not put it in the exact same spot the got it from so it end up getting mixed with the other colors. Its a HEADACHE trying to find your color and if not your color. it’s out of stock or they don’t have it. Idk why other people are saying this Walmart is clean?.. Maybe they seen it Mosley dirty but overall they really do need to CLEAN UP their Cosmetic section, RESTOCK, ORGANIZE and THROW OUT THE USED BOTTLES that people tested. No one will buy it and it’s just sitting there being neglected. This was one of the reason why I started shopping a Sephora too.

The prices are good. But, they seem to always be out of essential items and have a lot of empty shelves… often! During my last two visits they had empty shelves with no bottled water, they were out of my contact lens solution and they were out of whitening toothpaste. I’m not talking about random crazy brands… I’m talking about everyday items you expect every Wal-​Mart to have.
They have plenty of self check outs and a good Subway. They do need more natural/​dairy free products. They are starting to get more ice creams and non-​dairy milks that are carried in stores closer to Chicago and in other more progressive markets. I appreciate that. I’d like to see more though!
Overall, my only major complaint is the constant running out of products they should be overstocked with.

Walmart Tire: never going here again. Lost all a creditability. Guy with arm tattoos doesn’t know a tire to a hole in the wall and should be fired… Messed up tire selection Twice and was told 3 times what was needed only to call and say they messed up again and doesn’t even have the tires … So had to go back again to pick up vehicle.

I am comparing this Walmart to my previous experiences in Oceanside, CA. All I can say is head and shoulders above what I have been used to in CA. First off the entrance is not plagued with people asking for donations to questionable organizations. On average there would be two people at the entrance in Oceanside asking for donations! This Walmart has a friendly staff and a great selection of grocery and consumer products. The lawn and garden center also has most everything you need for lawn care. I have not personally tried the deli or bakery products but have heard good compliments. All in all this Walmart shines above most other I have been to lately. It’s wonderful being back in Chicagoland!

If you have ever used the ladies room and tried to wash your hands — good luck. The motion sensor faucets never go on for more than a second, if they go on at all. How are employees able to wash their hands??? I am all for conserving water but this is a health issue!

I am a regular customer at Walmart, but I’m very disappointed at todays visit. we bought a loaf of bread and it was raw on the inside when we went home to eat it. quality bread from the bakery if you hint at my sarcasm

This Walmart Supercenter is not listed correctly on here… this is not just a Walmart ‘store’ this is an official Walmart Supercenter #1413.
This is a GREAT Walmart Supercenter.
NOTHING was out of place, the selection was grand, you could probably eat off the floor things were sparkling clean in here.
86 yr old woman was my checkout cashier, gave her a smile and encouragement.

Its a walmart and we all that means some awesome «people of walmart» sightings! All kidding aside this is a huge newer wamart. Pretty well organized and clean. I know this sounds weird but by the deli they have sushi. And not that gross costco type sushi actual sushi they make behind the counter. Its decent better than the costco kind for sure.

This is a newer Walmart location and it is HUGE! And bright. And clean!
I wish my local Walmart was like this one, but i’ts not! Mine is old and small and tacky. I would totally recommend this location!