Birds & Beasts Pet Shop

Prices on some things are just a tad bit more than your chain pet stores. However, the care, knowledge, and service here is significantly better than at the chain stores. I don’t mind paying a little bit more here as it is worth it (it’s not expensive; every price is within reason).

I love that place because the service was nice they have awesome reptiles and take really good care of their animals and the crickets are an appropriate price and they don’t over price anything.

I’ve been a regular customer of Birds and Beasts for over 4 years now. Even before I bought my first bird, I enjoyed visiting the store.
Since my first visit, I’ve bought several birds from them. Their birds are hand fed from birth so are very accustomed to human touch. When you buy your bird, you are welcome to visit as much as you’d like so you can bond with your bird before even bringing it home!
The store has a wonderful variety of small animals, fish and birds and has expert advise to offer at any time.
I can not recommend Birds and Beasts enough and like I said even if you are not looking to adopt a new pet, it is worth a visit. I guarantee a fun visit!

Great pet shop! A little pricy but good quality and excellent staff!

So happy to find a place like this! Independent and I think they told me it’s been there for 25 years while other pet shops have come and gone in the area. I don’t know much about reptiles or birds but as an amateur fish person I can say they very much satisfied my questions on fish and the employees care about what they’re doing. If you don’t know about fish I’ll tell you it’s really a great gauge of a place if a fish person says it is good. Fish are complicated it involves chemistry and some good knowledge of how to set up and care for a tank and what kinds of fish can live together etc etc. So really i think this place is awesome and i think i have at least enough knowledge to say so. If you’re a bird person or buying for a bird person the toys here look amazing. The bulk seed looks so good too I even splurged on some for our wild birds. I got around well with my pretty well behaved 2 year old but I wouldn’t go there with more than 2 calm kids that will follow directions.

INCREDIBLE pet shop. Outstanding Customer service. Brandon and Patrick KNOW THEIR FISH!

Great overall pet store. I went there to try and see if they can help me set up my first salt water tank. I had a lot of questions and they were able to answer them. As friendly and willing to help as they were I don’t think that is the store that can help me.

I purchased a female veiled chameleon as well as a toad fish from here. They have fish I have never seen in other stores so for all you pet enthusiast out there: check them out! I also found a beautiful array of aquarium decorations here including rocks that other corporate stores don’t carry. The employees are great and they will definitely steer you in the right direction!

Great family owned pet store. The owner could be a little friendlier at times, but he’s a solid, good dude. Great selection of freshwater fish, I just wish they had more African Cichlids. Great staff, WAY WAY more knowledgeable than the big box pet stores. Our kids love to visit and the prices are on par.

I continue to visit Birds and Beasts and I’m signed up for their Text Club, which sends a new coupon via text message every week. I appreciate all the advice and information that Patrick gives regarding anything related to aquarium keeping. They restock fish on Thursdays, so the weekends are the time to check out what’s new. They also have the Pet Club, which you can pay a one time fee for and then for a year, you receive a 10% discount on most items they sell, and they also sometimes do fun raffles. It’s an awesome local shop!

Great shop, especially for birds and supplies. They have a wonderful selection of cages, toys, seeds and pellets.

What a shop! I have two dogs, a cat, a ball python, mice (two as pets), and a fish tank. It’s about time I found a store where I can get almost all of my supplies in one place at a fantastic price!
I first learned of B&B when the store I used to go to for feeder mice unexpectedly closed down, leaving me with a very hungry snake! I refuse to shop at stores that sell puppies, further limiting my options. I called Birds & Beasts, explained that my snake is picky and doesn’t like white mice (at least she didn’t, now she’ll eat anything that drops in front of her), and that I wouldn’t be able to come out until the following day. The woman that I spoke with assured me that it was no problem, they had quite a few dark colored mice in. I didn’t even think to ask if she could hold them for me… but she held them anyway, to make sure my snake would have food for a couple weeks. When my boyfriend came in to pick them up the next day, there were five little mice, all dark colored, waiting for him in a box. The price was amazing, too. Since then, I have been back twice, and I always find something neat for my menagerie. To break it down:
Dogs: They carry a pretty good selection of decent dog and cat food, both canned and dry. I’m a raw feeder for my dogs and cat, but for people who need that kind of food, they have some good stuff! They have some great chewies at even better prices, including dried vanilla tripe sticks, bully sticks, and the standard rawhide. My dogs both love the «California Roll», a stick made of entirely grass-​fed water buffalo. While my bigger dog polishes it off in a few minutes, it’s the happiest he gets for $ 1.59!
Cats: Again, decent canned and dry food. Natural catnip, unique toys, litter, and my cat’s favorite, bonito flakes! Seriously, if you’ve never tried bonito flakes with your cat, do it today. You won’t be disappointed! They also have collars, leashes, and harnesses.
Reptiles, Birds, Fish & Amphibians: This is where Birds & Beasts really shines. A most impressive selection of lights, habitat options, heaters, soaking dishes, and animals themselves! The prices are phenomenal, and they always seem to have a good number of each item in stock, so you don’t have to worry about them running out of something. The herps are gorgeous, and their prices are stellar, too. They have more than just the standard «here’s a little python», they actually have a very neat selection of interesting and hard to find animals. My boyfriend has to talk me out of getting another snake every time we come in! They have a lot of the big name brands in their supply sections, as well as little companies that aren’t as expensive. For half a dozen feeder mice, it cost me $ 9.54. Ten bucks a month to feed my snake is not bad at all!
Just when I thought this place couldn’t get better, I found out they have their pet club, a frequent buyer program that instantly knocks 10% off of their prices (except birds, dog food, and cat food). It’s $ 10 for a year, so if you spend $ 100 in the shop in a year, it pays for itself! If you’re like me and always need feeder mice or other staples, this card will be a lifesaver. Birds & Beasts, you have a customer for life!

Seriously this is THE BEST pet shop in the area. Great service and fantastic people. Just like the good ol’ pet stores from the past. I have purchased all my birds and fish here. I am so happy with this place.
I learned so much from the staff here. They always remember me when I come in the store. They also have something called the «Pet Club» the owners are so generous you can win prizes and it’s like going to a fair.
They also have a web site
that shows off the place. This place deserves ten stars!!!

If you are looking for a pet, or even supplies for your pets of all kinds; you got to go here. The people are great ! This is a family owned store and they treat you like family. They care about the animals in the store and yours. They will assist you with any questions or problems you may have. We drive from South Elgin to Crystal Lake to get our stuff from them even though we have stores closer by. I love that they do not sell dogs/​puppies. Lots of fish (fresh and salt water), birds, small animals, and reptiles will be found here. I can’t say enough about this store. They are the best !

Great shop. Certainly the best one in this area. Knowledgable staff!

If I could, I would give this 4.5 stars. This is a really great family-​owned-​and-​operated shop, which I love. They have a large selection of safe, high-​quality cages, which I love. They have play stands, travel carriers, good quality seed mixes, treats, and pellets, and loads and loads of bird toys.
There are also items for other types of pet, like dogs, cats, fish, reptiles, and small mammals, as well as the animals themselves (reptiles, fish, birds, and small mammals all year/​kittens on occasion). They even had an octopus once, and we got to watch it forage. I mostly come here on bird-​related errands and only have purchased cat toys here on occasion because one of the parrots likes jingle balls, so I can’t speak for or against their aquariums and such. The foot toys for parrots are a real hit over here.
Because this is not a bird-​only store, the birds are not as socialized as at Bird is the Word. They do have an enriched environment, but obviously you don’t want kittens to be able to get at the birds, so the parrots are not able to roam. We are very happy with our little stinker that we purchased here after much careful research, but in general I like the style of Bird is the Word better, and as far as I know there are not any rescue adoptions available here.
The quality of wing clips and grooming here is really a cut above – they will even moisturize your bird’s cere, a nice touch in the dry winter months. We have not tried the boarding service, but I would trust my parrots with this crew if needed.
The staff here is for the most part really great, too. Some of them know and remember us and ask after our flock. There’s only one person we’ve had an issue with at all, and even that person at least genuinely cares for the animals here.
In short: come here instead of a chain store for basically anything. If you want a parrot, this is a far better option than a chain store, a newspaper ad, or a «backyard» breeder. A pet from this shop comes with information, help, and a lot of love. There’s also a discount program you should take advantage of if you purchase a bird here. Trust me, the cost of all those foot toys will add up over the years.