Autofix Repair Center

This Auto Fix is connected to Duke of Oil in Merrillville, IN. The street address listed here is correct, but it is not in Crown Point. Note that I have no problem with the Duke of Oil side.
My beef is that we spent over $ 700 at Auto Fix on a full brake job a few weeks before we left out of state for a driving vacation, and their carelessness could have cost us our lives. We were more than 100 miles from home when we lost our rear brakes on a country road on the night before a major holiday weekend. Thank God we were able to stop safely. If we had been on the congested highways there would have been no way to avoid crashing or being crashed into.
Auto Fix was closed and many miles away from us. Some very kind people helped us out, found that the brake was hanging by the hose. They called a local parts store, pulled in a few favors, got us what we needed, and fixed our brakes. We were able to continue our trip safely.
On returning to Northwest Indiana, my husband took the car in to Auto Fix and showed them the salvaged parts and our receipt. He got sympathetic noises from the manager on duty but no apology and no refund. A manager higher up in the food chain insisted that their work had been fine and that if we had a problem we should have had the car towed back to them. Because we didn’t do this, the warranty did not apply. On top of that, he claimed that we had no proof that the brakes had gone out.
Never again, Auto Fix.