Firestone Complete Auto Care

I went to the Crowley Firestone for checkup on my GMC, and was told that my oil gasket had a slow leak. I was asked if my spouse was around– ?? Why would that matter. Then I was told that I would be charged $ 1,700 (manual labor, time, and replacement parts) to fix it. I thought this price too high and price shopped locally. Another auto shop offered assistance for a fraction of the cost– Needless to say, I went to the other dealership.
I’m not pleased with the services at Crowley Firestone.

In June of 2014 I went to have the state inspection done on my F150. When I picked up my truck they said she passed here you go I paid and left. What they did not tell me was there was no oil on my dipstick! I found the paperwork in my car a week or two later and just happened to look at it and saw the check mark where it says need attention now on the oil section! I swore I was never going back I could have blown my engine. Well Stupid me went back when I bought my daughter a car. There was a 9.99 safety inspection so I wanted to make sure the car was safe to drive. I was told after the inspection that there were a few items that needed fixed but the most important was the fuel filler neck was rusted out and leaking and I needed a new one. 90 for part and 120 labor. I went online saw how easy it was to fix and bought the part and did it myself. Only problem was there was nothing wrong with the fuel filler neck! It is perfect no rust no leaks. The problem was with the $ 15 hose. I wasted $ 90 on a part that was not needed. It was special ordered online and cost to return was $ 45. Not worth it! This place will lie to you. Oh yeah and once they tried to charge me $ 25 to replace a light that was out when i got another car inspected. I went next door to the auto parts store bought the light and changed it in less than one minute!