Reid & Pederson Drainage

We usually have to rod out our drainage system once a year and some times, if we’re lucky, every other year (we have lots of trees on our property). Well, wouldn’t you know on a Sat night the issue developed.
We called a popular company we used in the past (rhymes with motor scooter). They promised a Sunday appt. between 8 – 12 and boast of no extra charge for a Sunday visit. At 12:15 my husband called them for a status. They offered no apology but said they couldn’t give us an estimated time, they were running behind, Really??? Not even a courtesy call to tell us they were running late-​we had to call them! So we called Reid & Pederson based on the reviews on Unilocal.
The gentleman discussed the details of our problem w/​my husband & gave us a quote over the phone. He informed us that they do charge extra for a Sunday visit, but guess what? It was still less then the company that rhymes with motor scooter, go figure! he told us someone would be here within the hour and if not, he would call us back in 10 minutes with an update. A phone call goes a long way, A+for customer service.
The repair guy came within the hour. He was polite, professional and most importantly he got the problem solved. This is our go-​to company from this point on. Use them, you won’t be disappointed.

The service I received from the service guys with Reid and Pederson Drainage was outstanding. Jose, Kevin W., and Alphonso were outstanding guys to to business with. Jose came to mark the worksite and he explained everything in layman’s terms. Kevin W. and Alphonso arrived in the window of time promised. They were professional and explained the work each step of the way. It was brutally cold and snow outside but they continued to work with professionalism. It was an all day project and the completed the work in the time promised. I am very pleased with the quality of work performed. I would recommend Reid & Pederson to anyone. I had a quote from another well known drainage company and Reid & Pederson completed my job for much cheaper with excellent service that was approved by my village.

The Reid & Pederson team is always super professional and efficient. From ease of making the appointment to on site especially Ryan who makes everything easy to understand, fully explaining what he is doing and in a nice, friendly way. Two thumbs up!

My wife and I started experiencing problems with our sewer at the very end of 2015. They came out and inspected our drain system and came to the conclusion there might be a broken sewer line. They however wanted to come back out and try another method of clearing before settling on an expensive fix. They came out again and were able to fix everything by using a different access point. Through the whole process they were very respectful of our time and our home. They explained the process and thinking in terms that were clear and understandable. My wife and I agreed that for as long as we own our home they will be our sewer service provider. Excellent work, great people. Ryan K, Dave D. and Veta O. Thank you so much.

I had a clogged kitchen drain that I attempted to fix myself. I was unsuccessful and called Reid & Pederson at about 7:00 on a Monday night. They were at my house first thing Tuesday morning. Service was speedy and the technician Ryan couldn’t have been nicer. They even gave me 10% off their reasonable pricing for mentioning Unilocal.I highly recommend.

I was very impressed with the service I received. I called on a Saturday and received a call back to schedule service within 15 minutes. They were willing to come out right away, but I scheduled for Monday afternoon. I received an email with a picture of the tech so I would know who to expect, and he arrived right on time. He was very thorough clearing our sewer drain and cleaned up completely afterwards. Price was less than what another company charged me 7 years ago. I would not hesitate to recommend them.

Jose was very helpful and fixed the problem. He also did a good job of explaining things.
We have used this company before and they have always been professional and and provide very good service. Definitely recommend them.

I found this company via a web search and noted that they have many (if not all) positive reviews. We called on a holiday when the office was closed, but a very attentive and personable woman from their answering service assured me that she would pass on our info and our need to the folks in charge. «You’ll get a call back today,» she said. Sure enough, we did. John (I believe it was) listened, gave us options, and then made an appointment for us first thing next working day. The price was much better than other similar service we’d gotten from other comparable service companies, with a couple of discounts thrown in, too, making it a no-​brainer as far as trying them out. The morning of the service call, we got an email from R&P with a photo of the gentleman who would be coming to the house. When he arrived, he put on shoe coverings (so as not to dirty the floor), a large tarp on the floor in the area in which he’d be working, and newspaper around the area that might get splashed in the job. He was so polite, friendly, so patient, so thorough. I’m thankful we found Reid and Peterson. I’m thankful for their patient and thorough customer service, their prices, and (so far as we can tell…) great job. This has been a refreshingly pleasant experience!

Plumber was prompt and professional. Work was done quickly and cleanly.
Was recommended by a friend, and will definitely use again.

Had a clogged sewer line and both Ryan r. & Ryan k. Came out very quickly and thoroughly checked and fixed the problem to my satisfaction. They answered all my questions even my dumb ones and even explained to me in layman’s terms so that I completely understood the job that was being done. The price was very reasonable and I will definitely use them again in the future.

They came to the house first thing in the morning and replaced my ejector pump. Price was fair. Service was professional and quick. Love the eco friendly emailed receipt… makes it so much easier when I have my next plumbing problem.

Very pleased with service. have been using them for years. Office is easy and pleasant to deal with; technicians always on time and polite and knowledgable.

Very professional and courteous, Jose and Alfonso were very polite and informative. Our washer was backing up into the tub. Not only was everything fixed but Jose suggested several things I can do to help prevent the same problem from happening. The service was quick!

Have used Reid & Pederson for almost 10 years. They always show up on time, do the job that they are there for. Very courteous and their people know the job. Would recommend them.

Very professional yet «friendly» company. Always a call-​back, always on-​time. Have used them many times over the years and I highly recommend them to everyone.

Great service at a reasonable price. I would definitely recommend R&P.

I have used Reid & Pederson for 5 years since I bought my first home. My Father used them for 10 years before me. That is 15 years of reliable service! ALWAYS on time, quick, and professional. I will always prefer to use Reid & Pederson — thanks Dan R.

This company is very customer oriented. Making a convenient appointment was quick and easy, the technician arrived on time and was very thorough.

Excellent service. Tech arrived during time window. Office called and immediately emailed my tech’s picture, so I would know who was servicing my house. Tech efficient and polite. Wouldn’t come in my house after servicing because he was dirty and didn’t want to get my floors dirty. I thought that was very considerate!

Amazing at what they do! Great customer service! They gave me an apt right away on a holiday weekend and for a weekday price! Thought it was my main sewer line but Ryan R., who was great, thorough, and so clean, informed me that it was just a clog and i only ended up having to spend half of what i thought i was going to. I will definitely be calling Reid and Pederson for anything else plumbing related!