Inside Out Cleaning Solutions

On Thurs, 9 October 2014, I spoke with Essie to clean a rental vacancy that came up.
She had expressed desire to move forward quickly, and said she would email her credentials/​licensure to the email I gave her but she never did. She then suddenly did not respond to text or voicemail, even though she said we would tentatively get the job done Sun, 12 Oct 14.
After a day passed, she told me she had «something come up» and that she would have «Calvin get in touch with me to see the job through», but Calvin never contacted me, even within the 3 days of when she said they would begin the job. I am big on first impressions and this was as poor as it gets. I never should have waited around; I lost about 5 days of rental income for doing so.
Maybe they do great work and I found them on the worst of worst days, but nothing other than being abducted by Martians precludes them from following up after their situation was resolved to see if I still needed service. They had the full trail of messages and my contact info to follow up, but they never did.
I ended up calling and working with Merry Maids, who have done a pristine job at the same price. They have a solid position in this line of work.

We paid Essy and her crew $ 225 to clean our house while we went to church. I asked her if it was Ok that we paid half before and the other half when we got back and she wasn’t upset about that. Then later that night when I went to get a Tylenol out of our medicine cabinet I found that all of our prescription medicine (pain killers) were missing. We called Essy immediately and she was genuinely upset about it and took action to rectify it. Our house is spotless and Essy was very professional and had great customer service. Besides the theft I would highly recommended HER.

Inside Out did a fantastic job getting my final clean done when we moved out of our rental. Essie went above and beyond doing things that I did not even expect of her. She answered the first time a called and noting the desperation in my voice she came the same day. They did an excellent job on both the cleaning and the carpets. I would absolutely recommend them!