Helen Back Again

Had their take-​out pizza. It was average. The crust is supposed to be special, and it wasn’t. …, — — — -/////// — — –

Zero star rating if it was possible !! Absolutely horrible experience and my blood pressure hasn’t been this high since I worked for the Sheriff’s Office for 30 years. We recently moved to Crestview, Florida, so we thought we would try the Crestview location of Helen Back. Such a horrible decision !! Manager/​Bartender was the rudest I was ever dealt with.
We have an out of town guest and decided to give it a try. We previously lived in Niceville, Florida, and always went to Helen Back Again, in Niceville. We have an out of town guest here, and had a coupon, mailed to us, for a Free Pizza. We know the pizza is awesome, so what a better time to give Crestview Helen Back a try. So Wrong. We walk in to sit down, maybe 4 customers in the joint, 5pm, Thursday evening. Bartender /​manager says, y’all can sit at the bar, I’m not a cocktail waitress. We are thinking, what !?! We sit at the table, not the bar. He comes out to take our order, and says, y’all must be here for the Free Pizza? We give him the coupon, and explain we got this in the mail, but also are here for the nachos, beer, etc. No menus, no answer on the nachos, takes our drink and pizza order, walks away. Now, when we usually go to the Helen Back Niceville, we always order nachos, quesadilas, beer, pizza, more beer, and always tip 25%. We weren’t just there for the Free Pizza !! They bring us the pizza in a BOX !! So, we decided to go ahead and leave, due to the cigarette smoke, and LACK OF service. I go to the bar to pay our bill. $ 7.50 for beer and drinks. I give a $ 20.00 bill, and get back the change, putting 50 cents in the tip bucket. The bartender/​manager, points out that the coupon is for DINE IN ONLY. I explained that the cigarette smoke was too much and they brought us our pizza in a box !? He takes the 50 cents out of the tip bucket, throws it on the bar and says, you can take your 50 cents back, I’m just going to throw it in the trash. I turned to walk away and leave. Wife and guests were already out the door. He mumbled something else (inaudible), so I turned, went back inside, and told him, he didn’t have to be a Dick. He says, oh that’s OK. I left without saying another word. We will never go back to Crestview Helen Back. I wrote this review. I will further write corporate and contact the owner of our experience. If I was corporate or the owner, I would be ashamed to allow this location of Helen Back, to use my name. Don’t waste your time or money going to Helen Back in Crestview, Florida.

FOOD
IF you order food to pick up… you do so at Bowling Alley. Make sure to check order and condiments before you leave.
Pizza is good
Mushrooms, egg rolls, sandwichs are all very good.
However, the nachos are superb.(large, lots of goodies, large portion, great price)
BAR
(Bowling alley) staff are not too friendly, the Bartenders are young with limited drink knowledge, soda products flat, however, lanes are clean and shoes do not stink. Good Arcade games for kids and bowling prices reasonable.
(Club) Previously had a great staff where drinks were great, shot sizes good, prices average. many nights ended in a great time.
Sadly, the atmosphere has changed. Horrible waitress at lunch, drinks not made correctly, shots poured small for price, bathrooms not kept cleaned.

Pizza ok both times we’ve ordered. First time i ordered i walked into Helen Back and was told to go to the bowling alley next door. This was info they could have told me when I placed the order. Second time we ordered appetizers since bowling ally appetizers are normally delish. The mushrooms were superb as were the cheese sticks. We ordered 4 in all but the kids ate the other 2 before I had any. I can’t speak to the atmosphere other than smokey but the food is decent.

The pizza tasted good but not close to what I had expected after hearing about it from other people who had been there. However, I must say that their red sangria cocktail was out of this world. I loved it.

The hand tossed pizza with the white sauce was excellent, fresh and hot. The bartender was attentive and polite, the place is mainly a biker bar, pool tables, etc. they have a lunch special large pizza 12 bucks, 11 – 2 and of course, bottle bud was extra cold and the place was reasonably clean.

Always ends in a good time. Pizza tastes great and sometimes they have specials. Three pool tables. $ 1 per game cash or coin. One of the tables is a little too close to the pool table, but you can work around it (move it or lose it! haha). Lots of regulars. Background music is good. Sometimes the AC is on a little too high, so bring a light sweater or jacket. Staff is friendly. $ 10 charge when special sports events are on, but they give you $ 10 bar credit in exchange.

Not bad. Pizza and other bar food items are good. Good music. No bud on. Tap though :(

Food was good. Atmosphere was a little different. Lots of older people, mostly men at the bar. A DJ came in around 8pm and played more current music. I for sure would like to go back again on an evening where there is a live band playing. I think that might be the little boost I needed regarding rating. I will be ordering my pizza from them from now on.

Pizza here tastes good. No extra charge for most toppings. The crust is very tasty. The nachos are enormous! Not for one person, maybe four. Comes in a HUGE pizza box. Crazy. Nachos are ok. Staff during the day are very friendly. There are three pool tables. Balls and sticks are not in the greatest shape, but do the job. Difficult to order drinks at the bar at night. Saw one waitress on the floor at night. Overall, not bad. I prefer to visit during the day when it’s not busy.

Helen Back Again’s Pizza is the best pizza you are going to get in Crestview. How Howie’s Pizza is the number 1 choice in this area is beyond me. I’ve eaten there as well and it is not nearly as good as Helen Back Again. Helen Back Again’s Pizza almost tastes as if it were stone-​oven but when I asked they assured me that is wasn’t. If you like a genuine pizza this is the place for you. If you like generic pre-​made crusts then I would just suggest ordering from Howie’s gross pizza.

I came here for the pizza, which I keep hearing is supposedly very good. I was a bit disappointed. I’ll keep looking for better pizza.

Probably in the top 3 best conveyor-​cooked pizzas that I’ve had. The crust is thin, the bottom crisp, and they don’t skimp on cheese or toppings.
Went for lunch today and the special is a great deal: A large pizza, a pitcher of domestic beer, tax and tip included, for $ 20. In light of the fact that domestic pitchers are normally $ 7.25 and the large pizza is usually $ 17.xx ($ 17.24? $ 17.47? Whatever, it’s some odd number.), this amounts to an outrageous bargain. My friend and I ate until we were about to explode and still had 4 pieces of pie remaining, which would never happen with a standard, thin crust pie from one of the major chains.
The staff was very friendly (Mary!) and the atmosphere is laid back and comfortable. I don’t get over to Crestview often, but I will make it a point to visit Helen Back Again each time that I do.