Ocean State Rental

i have used Ocean State Rental for years, and until this past weekend, i was extremely happy with their pricing and service. i put on events that involve a large number of vendors, and i rent tables and chairs that allow the vendors to display their wares. in the past, this company has shown up on time and our events have gone on without a hitch, but OCR completely blew it for my most recent order. i had asked that they deliver for 8am and they didn’t show up. i waited and waited and finally called another rental company, who took care of my rental needs within a half an hour. this still left us scrambling at the last minute, but the event went on as planned. if we had waited for OCR to show up, our event couldn’t have happened.
over 3 hours after they’d promised to deliver, Ocean State Rental finally did arrive, but it was too late. they had no idea they’d even screwed this up. i had explicitly told them that i needed the tables for 8am to allow for enough time for all of our vendors to set up for our Noon event. OCR would have left us all with about a half hour to do hours of work, which wouldn’t have worked.
keep this in mind when looking for your own rental needs. imagine if this happened to you for your wedding or other event. this company sucks. they added an incredible amount of stress to an event that usually works well, all because they are completely unprofessional and failed me like nobody ever has before.
i tried calling them multiple times, but got no response. they are NOT the rental company to choose for your event, i can assure you of that.