Falvey Linen & Uniform Supply

My business which has been open for over 10 years, used this company for close to 2 years, they provided us with rugs, mops and bar towels. I fired this company after I found out that their driver had been shorting us weekly, on the amount of towles that we agreed to pay for. This company shorted our business, by not providing the proper amount of product we had agreed upon when we signed up for this service. We still payed for the full amount of product for the entire time we used this service. Essentially this company stole our hard earned money by shorting us weekly. When I called their corporate office to talk with the owner, he talked down to me like a child and was extreemly rude and disrespectful. He obviously didn’t care about keeping my business. Furthermore the delivery driver who had been shorting us for months, was also rude to me on a regular basis, when he delivered and was the person directly responsible for shorting us weekly. This driver basically stole from us and when I called the corporate office they kept me on hold for a long time and then they denied that shorting us was stealing. I will never use this company ever again and I will also be filing a complaint with the BBB as well as telling all of my friends who are in the bar & restaurant business to steer clear of these thieves. Life is too short to deal with awful people so look elsewhere if you are looking for a linen company in the future.
I i could give these guys «negative 5 stars» i would

I believe Andy’s Old Port Pub was the first account to sign up for Falvey Linen’s expanded service into Portland Maine and are so pleased we did. Our contacts, Chris P. and Dave have met our every need and are true professionals in their field unlike our previous supplier. Originally we signed up for personalized floor mats, bistro aprons and hand and floor mops. Since then we have expanded our service to include table napkins; and for special events table cloths. They are timely with any special needs for events and and are «johnny-​on-​the-​spot» for any problems we may encounter. I highly recommend Falvey Linen & Uniform Supply. Ask for a quote and be pleasantly pleased, then ask for their service and be totally impressed.

I rented tablecloths for a private party, returned them late & apologized. They kept a $ 50 deposit for the late return which was ok however the office manager was rude, disrespectful & unprofessional. Talked over me on the phone, basically called me a liar. When i returned the linens, she was rude to my face, argued with me then snickered & smiled with a coworker as i walked away. The worst customer service experience in a loooooong time.