Ellen H Frankel, MD

If you’re looking for a reliable dermatologist who is going to really try to HEAL your dermatological issues, this isn’t the place. I speak from experience about Dr. Frankel.
I used to come here years ago when I had bad acne after hearing that she’s the best in the state, totally wrong. Along with the fact that they do indeed overbook and you have to wait 30+ minutes for your appointment, you are quickly assessed and asked what’s the problem, then given a chemical antibiotic or some other type of expensive medicine to hide the issue rather than heal and prevent it.
After a few visits I noticed how little effort and care she actually puts into her work. It wasn’t until after high school that I really tried to treat my own problems with natural or homeopathic skincare. It’s funny how much of a difference a non-​conventional soap bar will make. I started using something called African Black Soap and within a year my acne disappeared. Along with a not so bad diet and caring what you put in your body, I wouldn’t goto a dermatologist for any acne related treatments.
I highly recommend taking matters into your own hands before trusting these product pushers, odds are you’re in much better hands as long as you do your research.

Took my young daughter here. After waiting 3 months for an appointment, we saw the NP.
Horrible.
She barely looked at my daughter, didn’t even tell her to sit in the examination chair, totally rushed though the appointment and prescribed her some acne medication that made the breakout worse and burned her skin when applied. If not for the fact that I interrupted her numerous time with my questions, I would not have gotten a word in at all. VERY disappointed and dissatisfied.

I went here on high recommendation. I ended up seeing a nurse practitioner. Biggest mistake! Upon removing my birthmark, and 2 other spots (that I had to point out to see), I ended up with a severe infection. I ended up seeing a plastic surgeon to get stitches removed and redone. He said I was lucky I decided to see somebody else to fix this. Now my scar is huge and ugly. I would never go back. I reported them to insurance as well.

I love this practice. It’s so professional and it’s the only dermatologist that actually addressed my needs and I’ve been to many over my ten years of search. I’ve basically tried everything that is legal in this country and other countries. This is your place. Within a month, I was treated!
I see Stephanie, who I highly reccommend. She is so sweet and very thorough.
They have early morning appointments and a medical spa next door if that’s your thing.

You are treated like a number when you go there. Don’t ever expect to get in as an emergency appointment because evidently they haven’t heard of something called a cancellation list in which a name is added to and called if there happens to be a cancellation. I think that it all tied into the fact that they are overbooked, hence why everyone is literally in and out (I swear the only reason the doctor even looks at you is because the ailment is skin related)…consequently, not the doctor’s office for you if you have a dermal issue that could possibly be an emergency. The best part is when I had to go to Garden City urgent care because this office wouldn’t take my emergency infected cyst, I caught some lip about how the emergency room doctor didn’t do a sufficient job with it… and now here we go a third time and I am looking forward to my appointment with a general surgeon who will take care of this matter once and for all without my spending unnecessary amounts of money and time in emergency rooms due to an incompetent doctors office.

I’ve been coming here since my mom started seeing Dr. Frankel straight out of her Rhode Island hospital residency. That was many moons ago and Dr. Frankel has catapulted into a huge enterprise… her derm practice and her esthetician services occupy an entire building on Reservoir Ave near the intersection of Park.
I would not trust my skin ailments to anyone else. While I have seen Dr. Frankel, I am equally happy with Dr. Bharier or Stephanie, the PA there. I enjoy that I can get an appointment here in a hurry… not that they take me into the exam room in a hurry.
The downside to this practice is that lots of other peeps trust this practice as well and it is always packed — and usually behind by a half hour. Grab an early a.m. appointment — cuts the wait in half.
Clean waiting room. Professional, perfunctory staff. Wide assortment of products to help you put your best face forward. Just recently tried some items from the Neocutis product line for some fine wrinkles sneaking in around the eyes — loving the results.
Highly recommend — despite the possible delays.
They accept all major plastic…

Been going here for 5 years now + I’ve had a pretty good experience.
I’ve never met with THE ELLEN FRANKLE before but I have seen her in the office so she does exist. Everyone here is super nice except for some of the receptionists. They are a lil cranky + not warm + fuzzy– some not all! One great thing is that they can usually fit in a last minute appointment if you are having an emergency however they are always running late— at least 30 – 40 minutes late.
I did go here last year for poison ivy + I went back 3x… everything they gave me didn’t work + it was an awful painful month before it went away… but i’m not quite sure that was their fault. I’m highly allergic!
If you have a crazy rash or need a lil face pick me up, this is your kinda place!

Good — This is one of the best dermatologist centers in the state. Whatever ails you, acne, dry skin, cancer screenings or just plain getting old and wrinkly (they have botox, peels and all that jazz), these people do it.
Bad — If you think you’re going to see the doctor within 30 minutes of your appointment, then you’re mistaken. Waits are long as this office is chronically overbooked.