CarMax

Terrible!!! STAY AWAY THEY DO NOT STAND BY WHAT THEY SELL !!! Spent 15K+ and there was a hole in the sidewall of the tire … Guess what I had to buy a tire because I bought it at night and didn’t see it … Once u drive it off the lot NOBODY THERE CARES!!! I got the bad tire and going to file a formal complaint with Kevin at the dealers commission. then going to the state safety emissions to have the vehicle checked
DONT TRUST THEM… CARMAX THE WORST
GO TO A REAL DEALERSHIP!!!

Could not have had a better car buying experience! When i first got there i told the salesman exactly what i wanted to spend and what i was looking for. we looked at cars and test drove them for a good 2 – 3 weeks. I ended up buying a truck. I loved it everything about it was amazing and it was exactly what i wanted! But unfortunately my commute to work was not the best due to the mileage. I called the salesman and thankfully he understood. It was within the 5 day return or exchange period. I brought it back with a heavy heart of course and we found the perfect vehicle for me! Everything about the experience was second to none. The business office. The managers. The salesman. They were all great! Thanks to Matt my salesman and everyone at carmax! You guys are awesome

Came here on a Saturday afternoon the wife wanted to get a jeep patriot. I’m not a fan so I didn’t want and knew it would be expensive, so we test drove it and well it was a vehicle we could not afford. Looked around some more and test drove a couple more and decided on the ford feista. Thank you to William howarth for being so patient with us and taking the time to test drive multiple cars lol.

Worst car buying experience I’ve ever had!
Car is great, got a good deal and was happy there, it was everything after with the business office and management that ruined this place for me.
They never registered my car, I got pulled over for expired temp tags, so I called back Carmax and they messed up the paperwork and forgot to tell me that I had to come back in to resign the registration.
They did put me in a crappy rental at least, but then a few days later I had to come BACK in because they screwed up the paperwork AGAIN with the DMV!!! Then the third time I finally came to pick up my car and management had no idea what was going on.
Management is clueless, and does not know how to run a business here.

We went to carmax on their soft opening; mind you we thought this location has been open for much longer. The experience that we had was absolutely awesome! The staff is beyond friendly, knowledgeable and helpful!!! Without the help of Anthony, Eric and scorpion (his nickname) we would not have been able to leave with a car. Because of their hospitality and great customer service I will recommend Carmax to everyone that is looking to buy or sell a car!