PetSmart

I went up here to check out better food for my puppy, as we were looking we noticed a sale sticker that was not taken down. It read, buy one purina pro plan get one half off; so we decided to try this brand. We live an hour away from the store and thought if we could get the deal it would be worth it until we could get back up to Erie. No where on the tag did it say you had to buy a 30 pound bag to get this deal, when we got up to the register we were told that we had to buy a the bigger bag to get the deal. I asked where it said this, did not get a good answer. We bought the one bag and if our dog handles this upgrade to her food I will buy it from a different store completely. I will not go back to this store. The girl helping me was trying to get me to buy Blue Buffalo and I did not want this brand. She went on to tell me that my vet was trying to sell me on a brand that he was promoting. Pushy sales person, told her that was not the case and she just keep trying to push the idea. If we had not already taken the food the line and waited in line, I would have just left. Very disappointed with my whole experience with this store and personal.

Worst Service Ever. I stood in line 3 people deep, waiting and waiting. finally another cashier opened up and called over the next woman in line. After finishing up with her, she called/​waved me over because someone was still at the register I was standing at. As I walked over to her, some lady out of nowhere cuts me off and starts putting her stuff at the register. The cashier looks at me and says «oh, sorry!» … EXCUSE ME??? At that point I was livid. She should of told that woman that I had been waiting in A LINE and I was next! I went back to the original line where the girl was still ringing someone up. She looked at me and said «sorry» … I explained that what they did was truly unprofessional and I left. They lost my sale. I will never shop there again after what happened to me today. I will now take my business elsewhere.

Been here almost weekly to get supplies for the ‘thing’.
The store is usually very clean with extremely helpful and friendly staff. The staff is always asking me if I need any help. Either they are flirting with me, think I look really lost or they are really friendly… you decide.
I usually go shopping here for the cat and have found that the cat food/​litter/​toys section to be clean and offers plenty of options.
We have used the Pet Grooming services before and have really loved it. They do a fantastic job shaving, grooming and bathing our cat.
We also take our cat to the Vet (Banfield) that is located within the store. We really like the service and though the cat is still not pleased to be there, are very happy with the everybody.
The is a pretty standard PetSmart, offering same services across all stores. I have never had any issues here and have had no bad experiences.