As previously stated, the service here is extremely lacking. I ordered a strawberry tea and they let me sit in line for about 15 minutes and when I finally pulled up the window to get my tea, they apologized and told me they had actually run out of tea. Considering that was the only thing I was ordering, you’d think someone would have checked on that before they bothered to put the order in but apparently common sense is not common here.
Bill B.
Classificação do local: 2 San Jose, CA
The food service was a little slow, but what really saddened me and turned me off is the lousy attitude of the counter workers. One guy took forever to make change — OK, maybe that is forgivable if he had to get more cash. BUT: no eye contact, no vocal contact either — I might as well have been a robot, and a deaf and blind one at that. Later I ordered a desert — same treatment, or worse — no eye contact, no human interaction. Maybe this Wendy’s is the dumping ground for untrainable workers from other area Wendy’s. Next time — ChikFilA.
Scott H.
Classificação do local: 1 Mandeville, LA
So this place blows when it comes to service. Went there yesterday for lunch. I arrived in the line at the front counter at 12:20. I was expecting a line since this was the lunch hour and everyone and their grandmother was eating lunch at the same time. What I didn’t expect was to be walking out at 12:35 with no food and without even placing my order. The slowest woman in the world was working the counter backed up by the slowest kitchen staff in the world. There was one person who had already order waiting on his food and four others in front of me waiting to place their order. That guy got his food and one order was taken the whole time I was there. Sorry, I gave up. I only have 30 minutes for lunch and had to split. Not having any more time left for lunch, I was forced to go back to work emptied handed. I am fortunate enough to work with fellow coworkers who have a more refined palate than I do. They let me forage through their scraps so I could at least have something in my stomach to hold me. As I was leaving, I noticed that the line for the drive thru filled the parking lot. Apparently, this place is home to the world’s slowest drive thru as well. Sorry, but I won’t be going back to this Wendy’s location regardless of what time of the day it is.