I have terrible hair & a ton of it. Straight as can be & thick. Add to it the fact that I don’t know what to do & don’t want to spend time on it. I wash & go. Studio 11 always makes it work. I go in, give them an approximate length & tell them to give me the cut I need. Am always happy with it. Plus, the price is great which is always a great bonus for someone on a budget.