Valley Mercedes Service

All positives here. Reviews from everyone says it all. Great place, and honest!

This place is great. I came in because my Mercedes was feeling funny after my check engine light was on for about 2 months. They were honest, the price was fair, and i was able to notice a positive difference in my cars performance after the work was done.
I went to safelite that was in the same complex, i was quoted 400 for a windshield replacement. Dino got on the phone and was able to find another to do it for about 100 dollars cheaper. He went the extra mile to save me money on a job that he wasn’t going to do.

Chris and Dino were amazing… great great service… very honest… rare to find a shop like this one. they know Mercedes.
I know i found the right place…

Dino is the most honest mechanic I’ve ever met. The shop is very clean, everyone is nice. Dino is one in 2 million. I drive all the way from Rancho Cucamonga to his shop, he knows Mercedes like I know my name. Great prices.

Moved to Covina about 9 years ago and have been coming to Valley Mercedes ever since. Dino and Andy and the whole team there are very honest and are great mechanics. Never had bad experience.

I’ve taken my car to Valley Mercedes for about 4 years. I needed a new transmission (ugh) and the dealers cost for a new transmission was about the amount of a new car. A friend in the auto business referred me to Dino. He put in a Mercedes transmission, only used Mercedes parts and was less than half the cost of the same work from the dealer. Dino always goes above and beyond taking care of my vehicle. He is very fair, knowledgeable and always true to his word. His employees are always courteous (thank you Andy) and professional. My car runs fantastic! The only place I will take my car and the only place I will refer anyone with a Mercedes.

This is the go to Mercedes-​Benz shop! Positively the best Mercedes-​Benz sevice in Los Angelés. The gentleman «Dino» is the most honest and fair business man. Only certified Mercedes-​Benz parts are used. The shop is clean, professional, modern, with quality Knowledgable mechanics. I will continúe to remain a faithful client.

So about my Mercedes
I brought my wife’s C350 Sport over to valley Mercedes these guys over there are very knowledgeable when it comes to Mercedes «Dino» went above and beyond with the vehicle. I needed to get the car smog but my check engine light was on…
Dino found the problem immediately. Fixed and now my tags are on their way.
Thank you sir!
Furthermore I actually called a local Mercedes-​Benzes dealer. I told them what needed to be done to fix the problem of the check engine light being on and they quoted me way way more than the price of Valley Mercedes!
I recommend them to everyone including you!
My wife and I live in San Diego and he’s the only one we will bring our Mercedes to now… Happy Customers :^)
Cheers!

I have been taking my Mercedes for service and repairs to Dino for over 4 years now. He is very thorough, experienced, and knowledgeable. He has always been very honest and reasonable with all the quotes he has provided. He has even reminded me that an issue I brought my car in to Valley Mercedes for was still covered under the factory warranty. I really have been pleasantly surprised with the level of professionalism and honesty that Dino and his staff maintain. No need to go elsewhere!

I usually go to the dealer for my service on 300 c 2010. Last time I went there they wanted to replace my break at 30 percent capacity as well as new set of tires. I had decline the service, this time I call and they wanted charge me 195 just the labor alone for breaks and 488 for 40 000 service b. I was like wtf. I call Dino and he gave me the quote over the phone, and I walked out with over 700 in savings. I def would recommend this place. Unless there’s a problem but I will check in later lol

I have been dealing with Valley Mercedes for years Dino is the most honest person that I have ever dealt with. I talked to him about the negative review today and he was so bothered by it he would have definitely taken care of the customer if this was legit.
That negative review was definitely by a competitor.

Valley Mercedes Service has taken care of my E500 very well. When I moved down to LA in June 2012, I was looking online to find a place to service my car, and came across Valley Mercedes. I talked to Dino, and made an appointment. The rest is history. Dino, Joe, and Andy are the best. I would not trust anyone else to service my car. Every time I have a question, I just call and talk to Dino, and bring my car in right away for him to take a look. He gets it done right away! This place is my life saver. I am a realtor, and my car is a very important tool. I have nothing, but wonderful things to say about this place. Do not fall for those bad reviews. Perhaps, they are from other jealous peers? Just saying LOL

Don’t trust this place I took my Mercedes Benz in for a simple oil change and my car was bought brand new took it to their shop for a simple oil change and all of a sudden they found a leak in my oil pan. I’ve been taking my car to Penske Mercedes for all my service but on this particular day could not get an appointment with Penske so I Unilocaled for a shop that specialized with Mercedes found this place. I schedule an appointment was able to get in same day but after the oil changed all of sudden they told us that they found a leak in the oil pan and that would cost us more to repair. We questioned it since couple months prior Penske didn’t tell us of any oil pan leak. We decline the service made an appointment with Penske and they too questioned how we would have had this leak when all the time we had our car serviced there was no indications of any leaks. I have a feeling Valley Mercedes Benz purposely puncture a hole in my pan so he make more money off repairs. I definitely have an oil leak since taking my car to their shop and ended up getting it fixed at Penske instead. I would never recommend this shop as I feel they purposely caused damage to my car to get more money on repairs. Shady and dishonest shop!!!

Excellent quality, outstanding customer service, and fair prices!
I would always take my car to the dealer and after I left I would always end up paying about $ 2-​$ 3000 per service on a 2005 Mercedes after doing online research I came across this place and I could never go back to the dealer for service! If you owner a Mercedes you definitely need to give them a call and ask for Dino he’s so hopeful. Thank you so much guys my car runs amazing…

This place is a joke. I should have never taken my car here instead of to the Dealer. Yes it’s cheaper but they use really poor quality pieces. Now I had to waste double since I had to repair my car at the dealer as a consequence of the poor quality pieces they put into my car. I Complained with them and they refused to even take a look at the car. I don’t understand the other reviews here! Fake maybe? All I know is that I wouldn’t recommend my experience at this place to anybody.

If you own a Mercedes and what great service, cheaper and more reliable than any dealer, you need to bring your car to this place! Ask for Dino — you’ll be happy you came!!!

TAKE YOUR VEHICLE HERE!!!
I was in the process of completing the purchase of a S500 and I decided to take it Valley Mercedes for diagnostic and service. Originally, I was going to take the vehicle to a dealer, but after speaking with Dino I was confident that they would take good care of me… not to mention their service charge was $ 150 cheaper than the dealer. Not knowing what to expect as I drove up, I was thoroughly pleased with what I found. The shop was absolutely immaculate equipped with everything you would expect to see at a big dealership. The guys (technicians) were ALL very friendly and welcoming. As soon as I walked up I could tell that I was going to enjoy this experience.
They vehicle I brought in was from a mechanic that was selling it. After they went over the vehicle, Dino brought me back and showed me all the concerns he had. Dino spoke to me like I was one of his close friend that he did not want to buy a bad car. He said the car seems to be ok, but he didn’t feel good about the things he saw and he didn’t want me to dump a bunch of money into a questionable vehicle… He flat out told me to get out of the deal even if I had to take a little of a loss. Dino’s talk convinced me to go directly back to the seller and get ALL of my money back.
Little did I know that Dino was a Mercedes’ Nostradamus!
On my way from Covina to LA to return the car, the car broke down on the 101. Needless to say, I returned the car and got my money back. Dino and the guys called it! Thanks so much for advising me and saving me in the long run. I enjoyed my experience with Valley Mercedes so much that I want to buy another Benz just to have Dino and his crew service it.
Thank you! Thank you! Thank you!

A big thanks to Dino, Thomas and Andrew. I was told from another service center that I needed a fuel pump. I decided to get a second opinion in went to see Dino. To my surprise I did not need a fuel pump I only needed a new hose. The other shop wanted to charge me 550. Thanks to Dino’s honesty, I only paid 140. You now have a client for life. True honesty!

I was searching for a mercedes mechanic nearby since my car was having issues and I did not want to risk it by driving far and having it break down just getting to the mechanic. LOL that would be terrible! Anywho so I looked on Unilocal and saw that it was closeby plus good reviews. I called and spoke with Dino and he was very helpful and did not give me the run around. I went over there right away and he was on point and didn’t make me waste any time. He told me honestly what the problem was and even told me what I didn’t need to waste money on fixing. I recommend going there they are there to help you and not trying to rip you off.

BUSINESS OF THE YEAR, 2010
These guys are amazing.
Dino, Thomas and the crew do meticulous, expert work for an extremely reasonable price. They are honest, knowledgeable, friendly and always professional. Don’t know much about cars? Don’t worry: they’ll explain everything in simple, layman terms: enough detail so you can make an informed decision but not so much that your eyes glaze over. Never once have I felt pressured into getting something I suspected I might not need: they’ll tell you what you need, what you may need soon, and what can wait for later.
Once I found these guys several years ago, I stopped going anywhere else. They took great care of my 560SL and now they’re taking great care of my CLK430. Definitely worth the extra trip in case you don’t live near Covina, and if you DO live near Covina, so much the better.
Truly as good as it gets.