Terminix

We have been with Terminix for over 20 years and also have had them for our rental. We had termites swarm and they ate holes in our drapes. I would not have believed it if I hadn’t seen it with my own eyes. The living room was covered in their wings. My husband shook the curtains and hundreds more of the wings fell out. The inspector came out and he couldn’t believe it either. My husband shook the drapes and besides the wings falling out a live termite fell too. The inspector saw it and took pictures and video of the evidence. Terminix would not return our calls. Finally the general manager sent the inspicator again. He knew the termites destroyed our drapes but Terminix will not pay for the damage! I want to start looking for someone else. They are liars!

TERMINIX DESTROYED MY ROOF AND COULDN’T CARE LESS! NO STARS. I’ve been a Terminix customer for ten years. They fumigated my house in ’91 and though there was some damage, it was understandable when carrying a 350 pound tarp over somewhat fragile clay tiles. The damage was reasonable though and the service effective.
This time however, apparently to them the contract and subsequent waiver meant that they could exhibit gross negligence and break as much as they wanted as long as they got the tent on. Three roofers have told us that it will be cheaper to re-​roof the house as opposed to fixing the damage,
After three weeks of insistent calling I finally got a call back when I attempted to go over my regional manager’s head. I was told «oh, I thought, the other guy called you back». So every time he got a message saying I called over a three week period he assumed someone else was returning the call? Way to step up and take care of business, Andrew Fleming!
So be aware that if you are thinking about fumigating Terminix will take the damage waiver not only seriously, but they will do as much damage as they feel like. One of my roof estimates came with the comment «It looks like they had a party up there.» Another guy said it looked like they went out of their way to break as much as possible. All three companies who I received estimates from said there was no way that there should have been as much damage as there was.
Terminix obviously is not concerned about repeat business and if I have my way, new business either. I’d post the pictures of the damage that came with the estimates if I knew how on Unilocal.
If you care about work ethic and the people you have to leave your house in the care of, look elsewhere for your fumigation needs or be prepared to fork over $ 25,000 to $ 35,000 after they are finished with you.